Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I used my frother everyday for 6 years till it finally slowed down. I contacted the website and got a replacement with the lifetime guarantee. They sent me two new ones and I'm loving it.

Valutata 5 stelle su 5

In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay f... Leggi di più

Valutata 4 stelle su 5

At first Santiago was very responsive and helpful. Once I paid for the shipping and repair he stop responding. I had to send another email to customer service and inform them that I planned to dispute... Leggi di più

Valutata 5 stelle su 5

We had an issue with a battery operated milk frother. Quit working after Amazon’s return time expired. With the product lifetime warranty, I contacted the company. They immediately got back with me... Leggi di più

4,5

Eccellente

TrustScore 4.5 su 5

227 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 15% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best customer service

I ordered a frother from Best Buy.
It stopped working after couple of weeks.
I called the number printed on the frother and the company shipped a new one. Works excellent!!
Best customer service!!

8 dicembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Works Well

Item is nice and heavy and gets juices great. One issue I have experienced is the juicer sliding around on my counter when I try to squeeze the fruits. A set of suction cups on the bottom of the juicer would help.

18 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fabulous product.

I had originally bought a frother on an Amazon sale in 2018. It recently started declining and eventually stopped working. I contacted customer support to see about the warranty and because it's the only site that still had the pattern I wanted. Customer service was fabulous and I now have a new frother in the same beautiful pattern as well as a bonus frother. The thank you cards was nice as well. I will continue to buy from this brand.

12 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Customer Service, Great Company!

I love using the products made by Zulay! Staple in my kitchen. I had a little issue with my milk frother where it somehow got a short and would run very slow. After changing the batteries with no change, I finally broke down and called customer service and little to my knowledge, there was a life time warranty on the product! They pulled up my order and immediately sent me a new one and for my trouble included an extra one in a different color. They went beyond my expectations and I will remain a loyal customer! Thank you so much!

9 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I love the mission and the reasopn the…

I love the mission and the reason the company started. The items I ordered are made of good quality. I used the popcorn popper but no videos/pictures 😑. All but 5 kernels popped and it was so good. I didn't use the popcorn button. I did 2:35 and it was done. I do plan on ordering from the company again. The customer service is good as well.

30 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

A great warranty

I realized after my last purchase of my 3rd Zulay frother that they have a lifetime warranty. I gathered my invoices and inquired and to my surprise the warranty was 100% legit and they made it more than right, and even included a hand written thank you note.
Customer support was great also.

We love their products and use them daily for coffees at home.

21 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

They are awesome and helpful

They are awesome and helpful. I got a hand written note. This is a family owned business. I bought a frother and it didn't work. They sent me 2 new ones. I really like them and will recommend to family and friends.

5 dicembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Just received my order

Just received my order - went to use for the first time and have broken cracked strainer spoon. I sent message to customer service and have not heard back.

8 dicembre 2025
Non scritta su invito
Logo di zulaykitchen.com

Risposta di zulaykitchen.com

We’re so sorry to hear that your strainer spoon arrived damaged. We’ve already sent you an email and are sending a replacement out today.

Thank you for your patience, and we hope you’ll enjoy your new one!

Valutata 5 stelle su 5

Zulay never disappoints

Zulay never disappoints. Customer service is awesome, love my new frother. I will never purchase one from anywhere but Zulay. They stand behind their products and always goes above and beyond to make sure you are satisfied!

28 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Milk Frother Replacement

I first purchased the milk frother a couple of weeks ago. After a few uses it didn't work. On a hunch I reached out to Zulay Kitchen through Amazon and heard back from Yna within two days. They reviewed the video and comments I sent and were happy to replace the unit for me. I am so impress how responsive they were. Their willingness to replace and get a new milk frother was also impressive. The new one definitely works very well!

17 novembre 2025
Non scritta su invito

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