Please stop sending me these, I keep rating your company, it will always be 5 stars, im really done filling this out, if I don't fill it out uou send it again and again, or your computer does, i will... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... Leggi di più
L'azienda ha risposto
I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... Leggi di più
L'azienda ha risposto
The experience was good, though I wasn't happy with the addition of an insurance charge that I didn't get a choice about having. Or the repeated request for my review. I know it helps your busines... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture per panifici
- anche in
- Fornitore di cibo e bevande (catering)
- Fornitore di macchinari per l'industria alimentare
- Fornitore di prodotti alimentari
- Grossista
- Grossista di dolciumi
Scritti dall'azienda
Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!
Informazioni di contatto
Aspen Hills Green SW, T3H 0H6, Calgary, Canada
- 4037142751
- sales@zuccherocanada.ca
- zuccherocanada.ca
4,7
Eccellente
148 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Simple ordering..fast delivery and…
Simple ordering..fast delivery and professional! Can't ask for more :)
21 aprile 2026
Risposta di Zucchero Canada
Thank you so much! 😊
We're happy to hear everything went smoothly from ordering to delivery. Your kind words mean a lot to our team!
— The Zucchero Canada Team
The Best Customer Service
My order for polycarbonate molds was processed and shipped out promptly and received in good order. Always the best customer service. Thank you!
1 aprile 2026
Risposta di Zucchero Canada
Thank you for your kind words! 😊
We're delighted to hear your molds arrived quickly and in perfect condition. It’s always a pleasure serving you, and we truly appreciate your continued support.
— The Zucchero Canada Team
Bon service
Bon service et rapide, j ai pas le temps d essayer le produits, ca va aller a plutard, merci
1 aprile 2026
Risposta di Zucchero Canada
Merci beaucoup ! 😊
Nous sommes heureux d'apprendre que vous avez apprécié notre service et la rapidité de la livraison. Nous espérons que vous aimerez le produit lorsque vous aurez l'occasion de l'essayer.
Au plaisir de vous servir à nouveau !
— L'équipe de Zucchero Canada
Risposta di Zucchero Canada
Thank you so much! 😊
We're glad we could help and truly appreciate your support.
— The Zucchero Canada Team
The ordering is easy and I received the…
The ordering is easy and I received the shipping on time and the packing looks solid.
2 aprile 2026
Service from Zucchero was great
Service from Zucchero was great. I bought the 4.5kg Premier Tilting Melanger and the Meltinchoc digital tempering device. Shipping was quick.
23 marzo 2026
Great product all around.
Great product all around.
Especialy for pineal gland decalcification
23 marzo 2026
Risposta di Zucchero Canada
Thank you for your feedback—we’re really glad you’re enjoying the product!
We appreciate you taking the time to share your experience 😊
Superior Cacao. Excellent Service.
I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is excellent. I like that they are directly connected to the cacao farmers in their home country of Venezuela.
23 marzo 2026
Risposta di Zucchero Canada
Thank you so much for your continued trust and support—it truly means a lot to us. We really appreciate you as a valued customer and are grateful to be part of your journey since the beginning.
We’re proud to stay closely connected with cacao producers in Venezuela and bring that quality directly to you 
Thank you again—we’re always here for you 😊
Risposta di Zucchero Canada
Thank you so much for your feedback! We’re really glad you’re happy with the product and the fast delivery.
We truly appreciate your support 😊
Happy with my experience. Will order again.
Great products with no shipping hassles. Would recommend!
23 febbraio 2026
Risposta di Zucchero Canada
Hi Tina,
Thank you so much for your kind feedback! We’re really happy to hear you had a smooth experience and enjoyed the products.
We truly appreciate the recommendation and look forward to your next order 😊
Very satisfied with my experience with…
Very satisfied with my experience with Zucchero. The order was processed and delivered very fast.
9 marzo 2026
Risposta di Zucchero Canada
Thank you so much for your kind feedback! We’re very happy to hear you had a great experience and that your order arrived quickly.
We truly appreciate your support 😊
Very good service and products quality
Very good service and products quality! Would buy again if anything please improve shipping process.
27 febbraio 2026
Risposta di Zucchero Canada
Hi Meng Kwong,
Thank you for your feedback—we’re really glad you’re happy with the product quality and service!
We also appreciate your note about the shipping process and will definitely look into improving it. Hope to serve you again soon 😊
Used this for the yyc hit chocolate…
Used this for the yyc hit chocolate fest with get success
1 febbraio 2026
Risposta di Zucchero Canada
Hi Jessica,
That’s amazing to hear — congratulations on your success at YYC Hot Chocolate Fest! ☕🍫
We’re so proud that you used our product for the event and that it helped you achieve great results. Being part of our customers’ creations — especially at local events in Calgary — truly means the world to us.
Thank you for trusting Zucchero Canada, and we can’t wait to support your next delicious project!
It was a wonderful experience with…
It was a wonderful experience with Zucchero! Great communication with the team, very quick shipping and the chocolate molds are of great quality! I can’t say enough about how the Zucchero team was very helpful and supportive! Thanks for the wonderful experience. Definitely, I will
Be a regular customer!
11 febbraio 2026
Risposta di Zucchero Canada
Hi Nour, Wow — thank you so much for your kind words! 🤍
It truly means a lot to our entire team to hear that you had a wonderful experience with Zucchero. We work hard to provide clear communication, fast shipping, and premium-quality chocolate molds, so knowing that this made a difference for you is incredibly rewarding.
Your support and trust in us motivate us to keep improving every day. We’re so happy to have you as part of the Zucchero family — and we look forward to serving you again very soon!
Thank you again for choosing Zucchero.
Warmly,
The Zucchero Canada Team 🍫
Excellent customer service
Excellent customer service
and a perfect shopping experience
4 febbraio 2026
Risposta di Zucchero Canada
Hi Lilach, Thank you so much! 🤍
We’re so happy you had a great experience with us. We truly appreciate your support and look forward to serving you again soon! 🍫
Poor Expensive Shipping!
Poor Expensive Shipping!
I would prefer to choose my Shipping Options !
I paid a lot to have Purolator make me drive 2 hours both ways to pick up my chocolate mould.
Fed Ex delivers to my door!
Never Again!
19 gennaio 2026
Risposta di Zucchero Canada
Hi Kelly,
We’re truly sorry for your experience and understand how frustrating that must have been.
We work with multiple carriers and always choose the best available option for each area based on reliability and delivery times. That said, we have also received complaints from different carriers, including UPS and FedEx. Unfortunately, delivery handling and pickup requirements are not something we can control 100%.
That said, we really appreciate your feedback. For future orders, you are welcome to leave a note at checkout requesting FedEx as your preferred carrier, and we will do our best to accommodate your request whenever possible.
Thank you for bringing this to our attention — your feedback helps us improve!
— Zucchero Canada
I purchased it from Japan
I purchased it from Japan, and I was relieved to receive so many emails detailing the delivery process and the current location of my package. I was also impressed that it arrived so quickly.
2 febbraio 2026
Risposta di Zucchero Canada
Hi Mariko,
Thank you so much for your kind words! We’re really glad to hear that the updates gave you peace of mind, especially with an international order from Japan. Keeping our customers informed every step of the way is very important to us.
We’re also happy it arrived quickly! Thank you for trusting us and for choosing Zucchero Canada — we truly appreciate it ;)
white chocolate and coca butter
good product and delivery within the expected time thank you
23 gennaio 2026
Risposta di Zucchero Canada
Thank you so much for your kind feedback! We’re glad to hear you were happy with the white chocolate and cocoa butter, and that everything arrived within the expected time.
Thank you for choosing Zucchero Canada — we truly appreciate your support!
First rate experience
No complaints! Massive variety of products to choose from, quick to ship, delivery without a hassle. Everything in my order as I expected.
14 gennaio 2026
Risposta di Zucchero Canada
Thank you so much! We’re really happy everything met your expectations 😊
One of the bags had a broken seal…
One of the bags had a broken seal leaving a flour mess in the packaging.
2 gennaio 2026
Risposta di Zucchero Canada
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused by the broken seal and the mess in the package. This is certainly not the experience we want for our customers.
On your next order, we will make sure to include an additional bag at no charge as a gesture of goodwill 😉. We’ll also take extra care with packaging to ensure everything arrives in perfect condition.
If you feel comfortable doing so after this is resolved, we would truly appreciate it if you could consider updating your review. Your feedback is very important to us and helps us continue improving.
Thank you again for your understanding and for choosing Zucchero Canada.
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