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Valutata 4 stelle su 5

Whilst the coasters are great I find the website very laborious and time consuming to use. You need to have a customer login where previous orders are available to reorder. It can take me an hour to s... Leggi di più

Valutata 3 stelle su 5

Wow! Absolutely lovely frame and framing. Really love this product. It was a great gift for my parents (individually). Setup was easy and adjustments were also easy to make. There were a few d... Leggi di più

Valutata 5 stelle su 5

I have over the months ordered so many lovely items,mainly the wonderful coasters which,in truth are more like beautiful photographs which I've dotted up on end around my home! There are som... Leggi di più

Valutata 5 stelle su 5

Ordered the Largest Canvas from Zippi, they emailed to make us aware of the quality the image would have and offered two other images instead . We proceeded with original image and Zippi confirmed th... Leggi di più

Dettagli dell'azienda

  1. Servizio di stampa foto
  2. Strumento di elaborazione foto per passaporti
  3. Laboratorio fotografico

Scritti dall'azienda

We put personalised photos onto canvas prints, framed prints, coasters and more using your photos. Create something unique!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

58 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,9

Tutte le recensioni

(58)

10 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Great product. Processes need some improvements.

Wow! Absolutely lovely frame and framing. Really love this product. It was a great gift for my parents (individually).
Setup was easy and adjustments were also easy to make.

There were a few downfalls though. According to one of the recipients, the back of the frame was not pinned properly. But this is easy to fix.

The other, more serious, issue was how the item was packed. I was told that it was quite loose in the box but, thankfully, no damage was done.

All in all a positive experience, with some tweaks to make it even better.

26 maggio 2026
Valutata 4 stelle su 5

Great coasters. Fast service

Whilst the coasters are great I find the website very laborious and time consuming to use. You need to have a customer login where previous orders are available to reorder. It can take me an hour to send in a big order that is often a repeat order. Need somewhere to store past photos to use for new orders.

21 aprile 2026
Valutata 1 stelle su 5

Delayed review-the photo frame will unpeel itself over time.

So this is a delayed review, as in 4 years late. When the framed photo print arrived I was disappointed that it was much smaller than I expected for the price but the picture quality was ok, so I put it down as a lesson to be learned. The frame has been on a shelf all this time (I never thought to investigate the back when moving it to dust) until I moved home recently, only to find that the frame is covered in some cheap plastic that has began to come apart around the corners in the back, on its own! It looks like it’s unravelling and will be completely off as it ages. I am guessing a bad glue was used to hold the corners down and the more it dries the more it stops working, leaving nothing to hold the plastic together.
For the price Zippi charges, they could have used a better frame. DO NOT BUY.

2 aprile 2026
Non scritta su invito
Logo di Zippi

Risposta di Zippi

Hi there,

Thank you for taking the time to leave a review, and we’re sorry to hear you’re disappointed with your personalised frame.

We understand this order was placed around four years ago, so it is difficult for us to fully assess what may have happened after that length of time. This is the first time we've heard of such an issue, but we are truly sorry this has happened and are more than happy to help put this right for you.

We always want customers to be happy with the quality of their Zippi products, and we do clearly show product dimensions on our listings so customers can check the size before ordering. We’re sorry if the finished frame felt smaller than expected when it arrived.

Although this is well outside our usual returns or replacement period, we’d still be happy to take a look if you can contact us directly with your order details and photos of the issue. This will help us understand what has happened and resolve this for you.

Kind regards,
The Zippi Team

Valutata 1 stelle su 5

Poor customer service, very unprofessional.. won’t use again..

Ordered a canvas as a Xmas present for my daughter with it expected to arrive the week before Xmas.
Was then informed Xmas week when I was expecting the item that their machine that made the Canvas’s wasn’t working so they was unable to produce my order.
They would’ve known this was the case when I made my order and could have informed me then and give me time to source an alternative company but they didn’t.
I was then informed I would have to wait till the new year for them to process my refund.
Very poor customer service, won’t use again.

15 dicembre 2025
Non scritta su invito
Logo di Zippi

Risposta di Zippi

Hi

We’re very sorry for the disappointment and inconvenience caused, especially as this was intended as a Christmas present for your daughter.

Unfortunately, we experienced an unexpected issue with our canvas production equipment during a very busy Christmas period, which meant we were unable to produce a handful of canvas orders as planned. We completely understand how frustrating this must have been, particularly so close to Christmas.

We’re sorry you feel you were not updated early enough. We did inform you the moment we realised the machine wasn't operational but we understand that earlier communication would have given you more time to make alternative arrangements.

Regarding the refund, we’re sorry this was not resolved as quickly as you expected. We were closed over the Christmas period and refund processing can also sometimes be affected by bank and holiday timelines over Christmas too, but we appreciate that this added to your frustration.

I do apologise again for this experience.
Regards
Customer Services

Valutata 5 stelle su 5

Exactly what I wanted

I ordered a canvas yesterday, paid extra for next day delivery, and it arrived before 12pm.
The canvas was exactly what I wanted and printed well. I ordered an A3 size, which came to just under £50. Some might consider this to be too expensive, but in my opinion, products like this have been priced down, so I was happy to pay for exactly what I wanted. I will use again.

17 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Awful… I clearly ordered 3 black and…

Awful… I clearly ordered 3 black and white photos as a Xmas present (all in one frame). It looked ridiculously stupid when I opened it with 2 black and white photos next to each other and the one on the left was in colour!! I am so angry and upset as this was meant to be a special present and the company can’t even read what I ordered. The frame was so badly fitted and the frame was falling apart as I opened it! The outside of the frame is made of poor quality plastic. Purely criminal charging over £50 for this terrible service. Would not recommend to anyone. I paid £10 for special delivery and it was left outside my front door in the pouring rain!!! Can’t even get a knock on the door!

24 dicembre 2023
Non scritta su invito
Logo di Zippi

Risposta di Zippi

Hi there, I can see that this was fully refunded and then you asked for the print to be remade for you to correct the issue. We are sorry this happened and but hope that we remedied the issue to your satisfaction.

Valutata 5 stelle su 5

Excellent website

Excellent website. Really easy to use and the preview was useful to make sure I had everything correct. Arrived in plenty of time for my appointment.

1 novembre 2023
Non scritta su invito
Valutata 2 stelle su 5

The inner frame ruins the framed photo

Very disappointed in the framed picture I received.
The process in pinching your photo into their frame is poor. You loose much of your photo to fit into the inner frame and that’s a huge problem leaving you really dissatisfied. The inner frame is just not necessary. Will never use Zippi again.

7 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Photo canvas

Not normally one to have photos printed but we got some great ones on holiday which normally stay on the phone. Decided to get one done on canvas as a surprise for the wife well what can I say was more than happy with the service and the wife loved it happy wife happy life 😊 the cost I thought at first was a bit steep but when you see it I was more than happy and will definitely use them again

10 maggio 2023
Non scritta su invito

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