This map has become the centerpiece of our room! I got it for my husband, and his reaction was priceless. He was honestly speechless. Now every time he watches Lord of the Rings, he follows the path... Leggi di più
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Scopri cosa dicono le persone
I really am supprised at the quality and the distance it has traveled. My husband is like a child at christmas. Put it straight up on the wall. He looked at the LOTR’s map with more love, then h... Leggi di più
WOW! Absoloutely stunning quality! I ended up ordering the small version of the Zelda Hyrule Map! Ohhh my goodness! The detail 👏🏼 this was a beautiful gift for my husband! Thank you so much Ze Wood... Leggi di più
A shipping issue occurred at my local post office, preventing me from collecting the package. When I informed ZeWood of this, they offered to send a new unit. I was able to get the postal service to c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
Informazioni di contatto
27 Old Gloucester Street, WC1N 3AX, London, Regno Unito
- hello@zewood.co
- zewood.co
4,7
Eccellente
238 recensioni
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Le persone hanno visualizzato anche
Clock was beautiful and team is awesome!
The Avatar clock was beautiful and came quickly with great tracking. The ZeWood team was also super helpful when I had some difficulty with the shipping website. Overall, a great product and great customer service!
13 dicembre 2025
Awful customer service
Product was great but customer service was awful. Paid for 5-7 business day shipping and it took 20 business days. I attempted to email company to figure out what was going on and received no response. Was supposed to be a Christmas present but arrived a full week late.
30 dicembre 2025
Risposta di ZeWood
Hi! We’re sorry to hear about your experience and sincerely apologize for the frustration and disappointment this delay caused.
We’d like to provide some clarification. The last date when we could guarantee delivery before Christmas was December 10, and this information was communicated on our website during the holiday season. Additionally, all of our products are made to order, with a production time of 5-9 business days. During the holiday period, this timeline is typically closer to the upper end due to a significantly increased order volume.
That said, we fully understand how disappointing it is when a gift arrives later than expected, and we apologize for the inconvenience.
Regarding communication, we have carefully checked our inbox and could not locate any emails from you. We have now reached out to you directly via email to clarify this situation so we can properly address your concerns. Please note that our customer support team operates daily, and we actively respond to emails, including those on Christmas and weekends.
Thank you for your feedback - it helps us improve, and we appreciate your patience.
Never received order
I ordered a clock from Zewood over a month ago and have yet to receive it. I’ve had to reach out for updates on the package at least 7 times. I’m being told it’s “stuck in German customs and we don’t know why but we’ll get back to you” and I never receive updates. I always have to reach out. I’ve waited long enough and am requesting a refund. This is ridiculous.
14 dicembre 2025
Risposta di ZeWood
Hello! We are sorry for this experience and completely understand your frustration.
Unfortunately, an entire batch of international shipments was delayed at a transit hub in Germany due to circumstances beyond our control. This situation required the involvement of the postal service’s top management, as well as diplomatic representatives from our country, to help resolve the issue.
We sincerely regret that this process took so much time. Throughout this period, we did everything possible on our side, stayed in constant contact with the postal service, and responded to all incoming messages as promptly as we could.
We have now contacted you by email to confirm that the package successfully left Germany yesterday and is already in the United States. All further updates can be followed via the tracking number provided.
Once again, we deeply apologize for the delay and the inconvenience this situation caused. We appreciate your patience and understanding.
The WEASLEY FAMILY™ 3D WOOD CLOCK
The WEASLEY FAMILY 3D WOOD CLOCK is amazing. It is made with quality materials, and it arrived lovingly packed in a nice box. I would definitely recommend Zewood to friends when they want a thoughtful and unique gift. I would purchase products from Zewood again and again.
17 dicembre 2025
This is the most beautiful gift I’ve…
This is the most beautiful gift I’ve ever gotten for someone. It was a Christmas fit for my fiancé, we always talked about getting a wooden fantasy map. And I’m so happy I picked this company! Will never pick another, and will definitely be buying from them again.
13 dicembre 2025
Quality made product which fulfille…Advent Calendar
Quality made product which fulfilled all my expectations.
14 dicembre 2025
Amazing product
I have purchased a few maps from the company love the quality and the workmanship is amazing very detailed and very clean visually
5 gennaio 2026
Non scritta su invito
Everything you hope it is
The purchasing experience went smooth and quick, I was able to customize without any issues. I am in the States so the shipping obviously takes awhile but it came in perfect condition. Easy to put up, everything I imagined. The magnets are incredibly sturdy to hold heavy keys but use is very easy, keys come on and off easily. SO happy with my purchase.
29 novembre 2025
Non scritta su invito
Very worth it
Shipping took a while but very worth it. Detail is incredible, size is perfect, and customer always responded promptly with clear and helpful responses.
28 novembre 2025
Non scritta su invito
Beautiful item
The map is beautiful and exactly as described. The inscription also turned out really well. This was a Christmas gift for my husband, and he absolutely loves it!
28 novembre 2025
Quality
Seller shipped the item quickly. It is great looking and comes with the hardware to hang. Looks Excellent
4 dicembre 2025
You won't be disappointed!
At first I was pessimistic, I really didn't know if I dared to buy the wood map because it might get damaged during shipping.
But I was so wrong!
Everything was perfect: The size, the quality, the shipping.
Now it's hanging on the wall, and I say like Gollum: "My precious".
29 novembre 2025
Quick delivery, high quality
Quick delivery, very transparent. Absolutely stunning clock. My sister will love it!
4 dicembre 2025
Great service and quick shipping
The buying process was pretty easy and shipping was faster than I expected. I was able to track the path of the package and it was delivered on time by the promised date. Very happy with the service.
29 novembre 2025
Still haven't got my package....
27 novembre 2025
Risposta di ZeWood
Hi! We’ve already received delivery confirmation in our private conversation and are happy to hear that everything is now okay.
We appreciate it if you could take a moment to update your review here as well. Thank you for your time and understanding!
Excellent service and beautiful product
26 novembre 2025
I ordered it in November
I ordered it in November. It’s almost Christmas and I still haven’t seen it 3 to 7 business days. They said it was on the way. It’s still not here.
24 novembre 2025
Risposta di ZeWood
Hello! We’ve already confirmed delivery together in our private conversation and are glad to know everything has been resolved.
We would appreciate it if you could update your review here as well.
Item did not arrive
I still have not received my order that was placed over 3 weeks ago. It was a gift for my grandson. Now I have to buy another gift
28 novembre 2025
Risposta di ZeWood
Hi! We’ve since received delivery confirmation in our messages and are happy that everything arrived safely.
If you have a moment, we’d appreciate you updating your review here, too.
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