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Zephien is a leading platform that revolutionizes the way people buy and sell homes. Founded in 2022, our mission is to empower consumers with the information and tools they need to make confident real estate decisions. By harnessing the power of data, cutting-edge marketing, and a team of dedicated professionals, Zephien aims to elevate excellence in real estate.
1281 Magnolia St D #266, 80524, Fort Collins, Stati Uniti
2,9
16 recensioni
Non ha risposto alle recensioni negative ricevute
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This company is not good. Jay isn’t even in Colorado and I can’t trust these people. Get rich quick mentality is all they are about. No seasoned realtor just a kid wanting fast cash for least amount of work. AVOID
I signed up with them a couple months ago and received a few leads … back end support appeared to over promise what I could do as an agent Jay was great support until I had a few hiccups in this process Now I’m the last 2 months no return phone call or text from Jay, no leads, no response when email was sent to company What kind of company am I dealing with? Def not a way to attract agents
Risposta di Zephien
Christina, thank you for your feedback. We are surprised to see your negative review, as our records indicate that your account will achieve a ~5.8x Return On Investment (estimated gross agent commission from your upcoming closing divided by total marketing spend with us), which we would consider a success.
We regret that we delivered a lack of communication. Our team strives to maintain clear and consistent contact with all our clients, and we are sorry if this was not your experience. Your feedback is valuable, and we will review our communication processes to ensure improvements. Thank you for sharing your perspective on how we may improve, and we wish you all the best!
I have only good things to say about Zephien!
Zephien charged me $1400 and never provided any leads. They are a bad, bad company.
Risposta di Zephien
Hi John! Thank you for bringing your concerns to our attention. We're sorry to hear about your experience and are happy to resolve this issue.
We do not have any marketing package for the indicated price, but we are happy to locate your account and issue a full refund for any service that you have paid for if we did not deliver leads as anticipated or if you are unhappy with the quality of the leads provided.
Please send us the email address you utilized when creating your account to team@zephien.com, and we will be happy to assist you further.
Thank you for reaching out to us. We look forward to resolving this issue!
I’m happy with the appointments and level of interaction I receive here.
Talked to Jay, treated me like garbage and called me a dumb*** because I’m not interested in being a slave. And my definition of inside sales rep does not align with his. He is looking for 1099(slave) workers he can exploit and not invest in. I wouldn’t have written this review he handled the situation with more grace instead of flipping the switch and showing his true colors(immaturity).
Risposta di Zephien
Hi Salvatore!
We are sorry to hear of your dissatisfaction through your application process. Upon reviewing your file, it appears that you had applied to an available position that was openly advertised in the job listing as a 1099 Commission Based role.
After failing to appear for the interview you had scheduled, and in response to receiving notice from Jay that we would not reschedule an interview due to a company policy that disqualifies candidates from hire for missing a scheduled interview without notice, you stated that the "bot you built" had applied to the position and that you actually would never be interested in a "slave" position that is commission based.
We understand that we are not a good fit for all candidates, and wish you the best of luck in your continuing job search!
Please feel free to contact us further via email at team@zephien.com if there is anything else we can do to address your concerns, thanks!
My team and I have been working with Jay at Zephien and we are so pleased with all of the support we have received from onboarding to generating business! We are so glad to be working with Zephien and are so appreciative of the work Jay has done to help us!
After the first few referrals didn't work out, I wondered a bit if this was a good business decision to partner up with Zephien. And boom! I then got a seller lead and less than 30 days later it was closing.
Great group of people that seem to really care about the sellers and agents they work with!
I heard about them from a friend and decided to give them a shot. The appointments are great and the level of involvement they have with me and the clients is super. I can even have them reschedule appointments for me if something comes up and they are always quick to make it happen!
I like that they set the appointments for me so I don't have to try to do that myself. I haven't gotten a customer to hire me as their agent yet, but they have mostly been good appointments that I am happy with.
The sellers I meet with through Zephien are actual sellers. Often with other networks or companies I find the leads to be unmotivated or entirely uninterested. Zephien sellers are not typically either of the above. Connecting to motivated sellers is more than half my battle and they assist in that area of my client acquisition.
I love the Zephien team! The sellers are most always responsive and if there is ever an issue the Zephien crew is quick to jump in and help.
The team is really a TEAM — they’re not like other lead gens that don’t seem to actually care about their sellers or clients.
The agent portal has a couple bugs from time to time, but that is easy to overlook with all the other positives.
Got a listing from them up and on the market in the first 30 days. Would recommend to anyone looking for more listings.
I’ve tried a lot of different marketing approaches to find listings and all pale in comparison to Zephien. The one on one attention you receive here is unmatched!
The team at Zephien has always been polite and responsive. I am very happy with the quality of their appointments and have already signed an agreement with one of their sellers. I look forward to continuing to work with their team!
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