Your eggs are quite good kids enjoyed them just moaned as they got mor signs than cars and the cars they got were the same each time so ended up with 3 different cars over again.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great trade supplier. We use this product as a giveaway for our online business. Always fast, precise delivery and great value.
I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... Leggi di più
L'azienda ha risposto
I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets. I placed an order on Wednesday morning and rece... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.
Informazioni di contatto
Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, Regno Unito
- info@zapsweets.co.uk
- zapsweets.co.uk
4,7
Eccellente
472 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Received my sweeties and the pick and…
Received my sweeties and the pick and mix was wasted due to some sweets melted all over the other sweets before getting my order 😔
30 ottobre 2023
Risposta di Zap Sweets
Hi Lesley, many apologies for this. We’ve not received a response to our reply to your original email last week asking for an image of the melted sweets and some further details so we can get this resolved for you.
We’re proactive with our customer service and we always do our best to get things sorted as we don’t like hearing about unhappy customers and 1 star reviews.
Review
Prompt delivery. Ability to change delivery address in good time,
and delicious chocolate clusti
26 ottobre 2023
Risposta di Zap Sweets
Thank you for your kind review!
Risposta di Zap Sweets
Thank you for your kind review!
Package delivered very promptly.The…
Package delivered very promptly.The sweets were a very good price. A third of what I would have paid on the high street.I would recommend this company to anyone The sweets are of the highest quality.
4 ottobre 2023
Risposta di Zap Sweets
Thank you very much for your kind review!
The sugar free sweets are tasty
The sugar free sweets are tasty. They are as described.
The package arrived very quickly.
Cannot do better than that!
Thank you.
4 ottobre 2023
Risposta di Zap Sweets
Thank you very much for your kind review!
Risposta di Zap Sweets
Thank you very much for your kind review!
Risposta di Zap Sweets
Thank you very much for your kind review! I have passed this feedback onto the manufacturer as they are always keen to improve their products.
Risposta di Zap Sweets
Thank you very much for your kind review!
Nice range of sweets at a good price…
Nice range of sweets at a good price and a simple transaction. Will shop with you again and have recommended you to a friend.
25 settembre 2023
Risposta di Zap Sweets
Thank you very much for your kind review!
Excellent prices & service. Quality sweets!
Brilliant service from this online company!
Placed order that I needed ASAP to take on holiday, which arrived super quick but I had ordered the wrong sweets.....Chloe from Zapp went out of her way and managed to get correct item to me just in time - she was so lovely and helpful!
28 luglio 2023
Risposta di Zap Sweets
Thank you very much for your kind review!
Great service and quick delivery..
10 settembre 2023
Risposta di Zap Sweets
Thank you very much for your kind review!
Risposta di Zap Sweets
Thank you very much for your kind review!
Risposta di Zap Sweets
Thank you very much for your kind review!
Risposta di Zap Sweets
Thank you very much for your kind review!
Amazing sweet and a great price and…
Amazing sweet and a great price and super quick delivery
3 settembre 2023
Risposta di Zap Sweets
Thank you very much for your kind review!
Risposta di Zap Sweets
Thank you very much for your kind review!
Risposta di Zap Sweets
Thank you very much for your kind review!
Great choice and selection
Great choice and selection. Delivery was as expected too, will definitely order again.
2 agosto 2023
Risposta di Zap Sweets
Thank you very much for your kind review!
It was sent and didn’t arrive
It was sent and didn’t arrive it has been a week or so and still nothing
27 luglio 2023
Risposta di Zap Sweets
Good morning.
I've just located this order on our system to investigate. This order was placed on the 27th, we despatched it on the 28th and DPD attempted delivery on the 29th. Sadly, due to an incomplete address with no house number on the order, DPD were unable to locate your property to deliver the goods.
It states on the DPD system that they tried to contact you to resolve this but were unable to so this was scheduled to be returned to us, which it was successfully. As a result, a full refund was processed and should be back on your original payment method shortly.
If you wish to place another order, please ensure that the address is full and complete. Both ourselves and DPD use an automated system, so it is important for the delivery address to be correct when placing the order.
We hope that this clears this matter up for you. Have a nice day.
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