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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This company is deceiving its customers. Regardless of color accuracy, the usable amount in a single pen is so minimal that it can only be used once before completely stopping. Your official video... Leggi di più

Valutata 1 stelle su 5

I bought this last year to wear to clinicals. It is nothing more than an offbrand Crayola marker. Coverage is a joke. Literally looked like a kid scribbled in my white spots. Not to mention,... Leggi di più

Valutata 5 stelle su 5

Well, the product is great but sincerely is expensive, I would like to use every day but that means to buy 2 pencils per week 50 dollar per week , 200 hundred dollar per month, is to much money.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza e per il benessere

Scritti dall'azienda

Instantly camouflage vitiligo white spots with a few easy strokes. Providing people with vitiligo or similar skin conditions a product that offers natural looking, long lasting camouflage - that works on every skin type and tone. Dermatologist Tested. Fragrance, Oil, Paraben & Silicone Free. Cruelty-Free. Made in the USA.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

44 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This is worth than scamming

This company is deceiving its customers.
Regardless of color accuracy, the usable amount in a single pen is so minimal that it can only be used once before completely stopping.
Your official videos show repeated use, which is misleading and unrealistic.
This was my second purchase. I initially thought the first pen was defective, but after experiencing the same issue again, it is clear that this is how the product is designed.
Exploiting people who are already suffering is unacceptable, and I sincerely hope this company is held accountable for its actions.

11 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

This company dont even deserve 1 star

This company dont even deserve 1 star. I just didn't have the option to give them negative then 1 star. The worst product I have ever used. Absolutely deceiving description of the product. Do not waste your money or time. You'll be better of buying cheap markers from the dollar store.

11 maggio 2025
Valutata 1 stelle su 5

I bought this last year to wear to…

I bought this last year to wear to clinicals.

It is nothing more than an offbrand Crayola marker. Coverage is a joke. Literally looked like a kid scribbled in my white spots.

Not to mention, I was washing my hands in the bathroom when I noticed a pinkish or reddish tint to the water. It was the Zanderm washing off.

Tried it several times and each time, I ended up removing it and wearing regular make up or nothing at all.

7 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Do NOT waste your money

The shades do not match the pics on the websites. It’s very expensive and customer service is terrible. You cannot return products. They are a complete fraud. Do not waste your money.

26 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

I will never order from you guys again

I will never order from you guys again. Once my order arrived I wanted to exchange for a different shade because the one I got it was too dark. I’ve been trying to call them and email how can I get a refund or exchange never heard back. Very poor customer service and zero communication. Don’t recommend that product because once you buy it and if it’s a wrong color or something you will not get a refund. And it wasn’t cheap I paid $100.

13 marzo 2025
Valutata 1 stelle su 5

Did not work

Did not work. They arrived with the caps not closed. The instructions on the markers says to keep closed at all times. Decided to not use.

24 febbraio 2025
Valutata 2 stelle su 5

I am currently living in italy and was…

I am currently living in italy and was given zero warning about a tax that the italians apply to most imports apparently - so its costing me an additional $34 in italian taxes when I receive it.

18 febbraio 2025
Logo di Zanderm

Risposta di Zanderm

We understand that duty/tax can be an inconvenience, however we clearly state this information upon checkout and there is a box that needs to be clicked by the customer so that you acknowledge this. We also state this information on our FAQ page.

Valutata 1 stelle su 5

Cheaper to use Crayola Markers

I submitted photos to their experts who colormatched me with 3 colors. I was so estatic to get my pens that I saved them for the first day of clinicals.
The pens are horrible. I could get the same effect with some magic markers or Crayola markers. Literally look like I let a kid color on me with a marker. It was so horrible that I had to wipe it off and use makeup instead.

I've tried twice more to get it to work but every result looks laughable. =(

27 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Well

Well, the product is great but sincerely is expensive, I would like to use every day but that means to buy 2 pencils per week 50 dollar per week , 200 hundred dollar per month, is to much money.
But in general the product make up very well my vitiligo.
Greetings 👋

12 novembre 2024
Logo di Zanderm

Risposta di Zanderm

Thank you. We always have sales so stock up!

Valutata 1 stelle su 5

Terrible product and customer service

Terrible product and customer service. They sent me a product that was dried out and wouldn't work. I ask for replacement and got the same thing. They said it was ME???? Don't buy from them. As someone with vitiligo I was hopeful for something to help cover. They pray on people who are hoping for some help.

6 dicembre 2023
Non scritta su invito
Logo di Zanderm

Risposta di Zanderm

We acknowledge your feedback and confirm that all three shades in the photo were functioning properly. As a courtesy, a replacement for one of the shades was sent, which was tested and confirmed to be working before shipping. Zanderm is a camouflage product, not makeup, which may lead to differing user expectations. I strongly emphasize that we do not exploit individuals with vitiligo, but instead, have helped many regain confidence with our product.

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