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Valutata 5 stelle su 5

Site was a little buggy when trying to order, but once that stopped it was a smooth experience. My mats were received quickly and exactly as ordered even with custom options selected

Valutata 5 stelle su 5

It took several weeks for this order to ship. I almost thought they forgot about it. But it delivered quickly. Heads-up: your sleeves will smell heavily of ink, so air them out. Other than those tw... Leggi di più

Valutata 5 stelle su 5

I ordered this custom mat for my at-home craps setup and couldn't be happier! Massive thanks to Ray, whose customer service was phenomenal in helping me through the ordering process. As for the mat... Leggi di più

Valutata 1 stelle su 5

Insanely long production time. Ordered custom box, was supposed to be delivered within a couple weeks. 3 weeks went by, no box, no explanation... tried contacting them a dozen different ways no respon... Leggi di più

Dettagli dell'azienda

  1. Produttore di giochi e giocattoli

Scritti dall'azienda

We help PC gamers, tabletop and TCG players produce unique gaming accessories such as playmats, mouse pads, sleeves, cards, deck boxes and more..


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

372 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 10% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Beautiful, QUALITY product!

I absolutely love my playmat! The look, feel, and quality is completely unmatched. Also, do yourself a favor and pay the extra money for the high quality stitching on the edges. Not only does it look super clean, but feels extra durable. I highly recommend getting a playmat, or two.....or five.....from this company. I look forward to ordering some custom sleeves from them as well! If I have one complaint, and believe me....it is a VERY small nitpick....I wish the card zones were more defined. They're a bit on the light side, so they're harder to see. It does make my custom artwork more clear of course, but considering that the playmat needs to be functional....I wish I could see the zones better. Maybe having darker, more defined zones could be an option the website in the future? Regardless, I am MORE than happy with my mat. That tiny complaint would only put my rating down to 4.85 stars, and since you can't give partial stars....might as well round up to 5, right? Lol. PLEASE buy products from this company. For real. They make great stuff, and I want them to stay in business for as long as possible.

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Buggy website, great product

Site was a little buggy when trying to order, but once that stopped it was a smooth experience. My mats were received quickly and exactly as ordered even with custom options selected

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

The sleeves look and feel great

The sleeves look and feel great. Very impressed with the quality of the product and great customer service and quick response. Shipping and making of them took a little longer than expected but we'll worth the wait.

9 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Long Wait but Worth it.

It took several weeks for this order to ship. I almost thought they forgot about it. But it delivered quickly. Heads-up: your sleeves will smell heavily of ink, so air them out. Other than those two things, the art and sleeve quality are amazing. Look beautiful and shuffle very well. Definitely worth it if you're patient and have the funds.

8 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service

Love ordering from here! Everything’s great quality and the customer service is very fast and reliable! I was informed from order placed to delivery! I can’t wait to order more in the future!

11 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor quality!

I received the mat about a month after I received it. It was not as I had expected. It was out of alignment and crooked with a lot of the graphics missing. It was totally unusable for my purposes. I threw it away. Will never order from them again.

26 marzo 2026
Non scritta su invito
Logo di Your Playmat

Risposta di Your Playmat

Hi Thomas,

I’m really sorry to hear about your experience, and I also want to apologize for the delay in getting back to you here. I’ve been looking into your case to understand what may have gone wrong.

What you described with the alignment and missing graphics is definitely not the standard we aim for, and I take that seriously. If something like this happens, I always want to review it properly and make it right.

Please try to understand that photos of issues like this are the only way for me to clearly verify what went wrong :/ If we can verify the problem, we take immediate action, whether that’s a replacement or another solution. Since the playmat was thrown away, it makes it harder for me to fully assess the issue and understand exactly what happened on our end.

That said, I’ll still reach out to you directly to see if we can find a way to solve this anyway!

Best,
Julian T.
Your Playmat Support

Valutata 4 stelle su 5

Cute Mat!

Sellers are communicative. My only complain is that when I adjusted my mat design so that the border wouldn't be cut off, they ended up not cutting off the border ):

30 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely amazing 🤩

I would leave a picture but it's already at work in its new home! This is PERFECT actually perfect may be an understatement! Wonderful color, size is dead on, print is crisp, and quality feels really good! Will update down the road on how it holds up with all day use! Best purchase I've made all year!

25 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Reliable and valueable business partner

I have been working exclusively with YourPlaymat for years now for all my game mats. When I submit my images, the game mats come back with perfect detail and color providing an exceptional user experience. Even more valuable is the communication with the staff as they are always professional and quick to respond. Furthermore, they stand behind their product and place value on feedback. I will continue my partnership with them and place YourPlaymat high on my recommendation list.

26 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

Sleeves and playmat

Sleeves were the only reason I made my order but after one month of ordering I still didn't get an ETA on the sleeves so I cancelled my order. Playmat on the other hand is also not the greatest quality, there are a lot of blurry spots on the playmat, considering how much it costs and how long it takes to get to you it's unacceptable.

23 marzo 2026
Non scritta su invito
Logo di Your Playmat

Risposta di Your Playmat

Hi Erkam,

I’m sorry for the experience you had with your order, and I also want to apologize for the delay in getting back to you here. I’ve been looking into your case to better understand what happened.

Regarding the sleeves, I understand how frustrating it is to wait without a clear ETA. While the delay was outside of our control, I’ve confirmed that your order was canceled and fully refunded to your original payment method.

As for the playmat, I appreciate you pointing out the quality issues. This is not the standard we aim for. I would really like to review this properly and make it right for you. Could you please send a photo to our support email so I can investigate further and find the best solution?

Thank you for taking the time to share your feedback. It helps us improve, and I take it seriously.

I’ll be waiting for your reply so we can get this resolved for you as quickly as possible!

Julian T.
Your Playmat Support

Valutata 5 stelle su 5

Great customization options and incredible final product!

The ordering process was simple and flexible. Plenty of customization options available allowing you to order exactly what you want. The final product looked even better than I imagined when I submitted the picture. The Playmat I received is my new go to for any special events. One thing to consider is that the production process and shipping took the full advertised time so plan accordingly if ordering for an event. Mine came after the event I intended to use it at but I don’t even care because I’m so happy with the final product. I will be using Your Playmat for all future custom playmats and members of my playgroup will likely be doing the same.

8 marzo 2026
Non scritta su invito

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