Yorkstone Sales Recensioni 

66
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am genuinely delighted with the outcome of my purchase of Yorkstone crazy paving - the quality of the stone looks wonderful . The process itself, from enquiry, to purchase, to delivery was expe... Leggi di più

Valutata 5 stelle su 5

Brilliant service from Jade at yorkstone sales, and the stone looks absolutely fantastic. Ordered some aged yorkstone slabs for a fireplace hearth, jade talked us through options and we ended up havin... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great sales support from Jade. She made the process very easy, communicating clearly and promptly at every stage. She was the main reason we chose Yorkstone over other suppliers. The stone was deliv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very happy with both the quality and service. From initial contact and allowing us to visit the Chichester site through to delivery. Jade kept us informed throughout and was quick to respond to que... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di pietre
  2. anche in
  3. Cava

Informazioni fornite da varie fonti esterne

Yorkstone sales is a family run business where reputation and customer service as well as top quality Yorkstone is our priority. We put our customers first and always strive to provide the best service in the Yorkstone business.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

66 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(66)

5 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very happy with both the quality and…

Very happy with both the quality and service. From initial contact and allowing us to visit the Chichester site through to delivery. Jade kept us informed throughout and was quick to respond to questions.
The steps look amazing and compared to samples we received from other companies the quality and overall finish is first class. Fully recommended.

28 settembre 2022
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Thank you for your review Andy.

Valutata 5 stelle su 5

The service and delivery from Yorkstone…

The service and delivery from Yorkstone Sales have been excellent . The Sawn Yorkstone Paving and Setts have been consistent in quality with a great finish. Jade has been very helpful throughout the ordering process.

1 settembre 2022
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Thanks for your review Sean

Valutata 5 stelle su 5

Brilliant service from Jade at…

Brilliant service from Jade at yorkstone sales, and the stone looks absolutely fantastic. Ordered some aged yorkstone slabs for a fireplace hearth, jade talked us through options and we ended up having the edges dressed, which look great. She even pushed the order through extra fast as we had a tight deadline, and delivery was easy. Can’t fault them.

16 giugno 2022
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Thank you for your order Tom - so pleased you're happy with your hearth.

Valutata 5 stelle su 5

Happy customer

Very happy with the service and delivery. Beautiful reclaimed yorkstone was delivered on time and with great service. Many thanks!

24 maggio 2022
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Thank you for your review Amelia

Valutata 4 stelle su 5

Lovely product, shame about the delivery service.

Very please with the product (aged yorkstone paving and bullnosed steps cut to order) which looks amazing.
Dealing with the company has been very easy from initial product enquiry, to sample ordering, and then product ordering. Jade has been especially helpful throughout. The price is fair and replacements for damaged stock were given without making a fuss.
Big problem we had was terrible delivery service. We had about 6 failed deliveries (over 2 orders) and when deliveries did eventually happen, the courier on one occasion would not deliver to my property for no good reason and about 12% of the order was broken. To be fair to Yorkstone sales they did replace as necessary and worked very hard to rectify the delivery issues which I believe was really a problem with a third party courier. For this reason they lose a star but had delivery been reasonable they would have had 5* for sure.

14 maggio 2022
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Thank you for your review Nick :)

Valutata 5 stelle su 5

Perfect from start to finish

Definitely could not ask for better customer service, Jade has been fantastic, samples were sent out mega quickly, I ordered a bespoke stone to my exact measurements, she kept me updated and arranged delivery for my desired date, would highly recommend, definitely a 5+* rating
Thanks for everything x

10 maggio 2022
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Thank you for your lovely review.

Valutata 5 stelle su 5

Amazing service and really easy

Jade at Yorkstone Sales has been a tremendous help in sourcing us a reclaimed stone hearth for our renovation project. Great communication and really helpful! This took all of the leg work out of looking for a piece the right size for what we needed.

21 marzo 2022
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Thank you for your review Liam

Valutata 5 stelle su 5

Great service, quality product

Great customer service from start to finish. Jade was incredibly helpful throughout and offered some great advice.
Would recommend yorkstone sales for any garden project. I ordered the sawn yorkstone and the slabs are of very high quality. Everyone on site has commented how nice they are.

4 marzo 2022
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Thank you for your review Matt - it is looking fantastic!

Valutata 5 stelle su 5

Great quality reclaimed sandstone and…

Great quality reclaimed sandstone and excellent service. They even offered us a partial refund on some slabs broken during transport. Excellent.

1 luglio 2021
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Thank you for your review

Valutata 4 stelle su 5

Great sales support from Jade

Great sales support from Jade. She made the process very easy, communicating clearly and promptly at every stage. She was the main reason we chose Yorkstone over other suppliers.
The stone was delivered earlier than expected as it was a smaller order which was also great - especially in current circumstances where building materials are in short supply.
I'm pleased with the stone but one in the middle of the pallet had broken and you can't see that when they are delivered on a wrapped pallet and you sign for it on the kerbside. That's why they suggest you order 10% more than you need. That's why I've gone for 4 stars rather than 5.

14 giugno 2021
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Thank you for your review

Valutata 5 stelle su 5

Cannot recommend them enough

What a great supplier:-
1) arrived on time and on schedule
2) the stones are lovely, different colours and hues
3) fantastic price for what we got
4) our landscaper got his measurements wrong and they sent us more setts within 24 hours by Urgent delivery!
5) Harrison in sales was fantastic
Finally - you are going direct to the quarry so do not expect beautiful polished & dressed slabs. The ones we got were big and half the price of the equivalent elsewhere. (the tumbled setts were great mind you). Our landscaper split several of the slabs, we ended up with double what we ordered!

26 maggio 2021
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Thank you for your review Nick

Valutata 1 stelle su 5

Definitely would NOT recommend buying…

Definitely would NOT recommend buying from York Stone Sales. Enquired and bought dry stone walling and bespoke made steps to match. When the "bespoke made steps" arrived, they were NOT at all what I had spoken to (many times via email and over the phone) the Sales Person about ordering and NOT as advertised on their website. Instead we were sent mismatched, odd-sized coping stones which looked like they came out of a dumpster! When I told the Sales Dept I was sent the wrong product, instead of receiving an apology and being told it would be sorted out, I instead was dealt with extremely rudely. The Sales Person outright contradicted himself many times and told many mis-truths on the phone, he gave numerous different excuses (each time) as to how it was my fault and eventually was just told flat out it was not his problem. I was told I needed to rebuy (at my cost) what I had already ordered, at almost double the cost of what I had already paid. Besides just receiving the wrong product, which was annoying but we would have accepted an apology and replacement- I have never had to speak to such a rude person before! An expensive mistake to make choosing to deal with this company as now we are stuck with over-priced, offcuts of york stone that can not be used.

30 aprile 2021
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As a company we are sad that you have left a negative review prior to a resolution.
Bespoke Riven Yorkstone Steps with a dressed edge were ordered invoiced and paid for. Ten days after delivery we were made aware that you wanted Sawn Bullnose Yorkstone and not the Riven product as ordered.
We offered to refund the original order and a discount on a new order to which we did not receive a reply. If you would like to proceed with this option please let us know.
Many Thanks
Yorkstone Sales.

Valutata 5 stelle su 5

Yorkstone Sales

Yorkstone Sales, what a fantastic company! I had lots of questions, a reasonably small order and a specific delivery date. I was dealt with courteously, the staff were helpful and the product fantastic! The dry stone walling was a big surprise and went down very well. Thank you so very much!!!!!

2 aprile 2021
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Risposta di Yorkstone Sales

Thank you for the review Tracy, we hope your father had a fantastic 80th birthday.

Valutata 5 stelle su 5

Reclaimed mill flags

Reclaimed mill flags looks to be of high quality with a good variety of stone. Delivered very promptly and efficiently

2 aprile 2021
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Risposta di Yorkstone Sales

Many thanks for your order and positive review.

Valutata 4 stelle su 5

The admin was not great but...

The admin was not great. I did not know I would be receiving a delivery that day until I got a phone call saying it would be an hour late and therefore would be an afternoon delivery and not a morning one! However the delivery driver deserves 5 stars for perseverance. Apparently there are weight restrictions on both the main routes into my village but he didn't give up; he phoned me and we managed to find a way for him to get his truck to my front door. In spite of the hassles he was efficient and friendly. I didn't get his name but he definitely deserves praise.

31 marzo 2021
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Risposta di Yorkstone Sales

Thank you for the order and review. Our haulier would normally get in contact upon collecting the stone from our yard to book in delivery. We are sorry this didn't happen on this occasion and have addressed the issue.
Many Thanks
Yorkstone Sales

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