Nicor have been fortunate to have Keely Sherry as our account manager and when we opened our new offices in Belfast lately Keely made the process smooth and was available and communicated on an ongoin... Leggi di più
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Excellent service from this company. Michael and Peter were out and set up our new broadband and phone system and did a fantastic job. They made sure everything was up and going before they left and m... Leggi di più
L'azienda ha risposto
Fantastic service, and just a special thanks to Keely Sheery for all her help and support. It's greatly appreciated, we're very happy with service and would highly recommend them.
I've been dealing with this company along time and find them easy to work with . Gerard has been looking after my account as few years and he cant do enough for you . he often calls to make sure every... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Leading provider of mobile and landline solutions for business
Informazioni di contatto
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, Regno Unito
- yellowcom.co.uk
4,9
Eccellente
959 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 11% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fantastic engineer
Keith always goes above and beyond service level when asked. Even correcting other snagging while on separate work.
Great customer service
19 agosto 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Murray. We’re delighted to hear that Keith consistently goes above and beyond, even taking the time to resolve additional issues while onsite. We’ll be sure to pass your kind words on to him.
Thank you for taking the time to leave a review.
The Yellowcom Team
I can’t recommend Yellowcom highly…
I can’t recommend Yellowcom highly enough. I’ve been really impressed with the service and support they provide, and whenever I’ve needed help, they’ve always been quick, friendly and professional.
I’ve only had a couple of major issues over time, such as having to relocate equipment etc as result of an accident. On each occasion, I contacted Ross Clarke and he was straight on the phone to talk me through everything and get it sorted.
Ross has always been incredibly helpful, patient and efficient, and nothing ever seems like too much trouble. It’s refreshing to deal with someone who genuinely cares about providing a great service and making sure everything is working as it should.
The whole experience with Yellowcom has been excellent, and the level of customer service is a big reason I would happily recommend them to anyone. If you’re looking for a company that provides a great service and actually looks after its customers, Yellowcom are definitely worth considering.
Fantastic service, great support and a team that genuinely goes the extra mile. Five stars from me!
14 agosto 2026
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Risposta di Yellowcom
Thank you for such a fantastic review, Andy. We’re delighted to hear that you’ve consistently received quick, friendly and professional support from Yellowcom, especially when dealing with more significant issues.
It’s great to know that Ross has always been there to provide patient, efficient support and get everything sorted when you need him. We’ll be sure to pass your kind words on to him.
Thank you for your continued support and recommendation.
The Yellowcom Team
We had some broadband issues
We had some broadband issues, I had to call customer service twice, on both occasions the I was met with a polite and helpful person. They called back to keep me in the loop about what was happening and sent an engineer out in a timely way. The engineer came out and he was super helpful and polite, giving us some advice on other services as well as fixing the broadband. Very happy with the service.
18 agosto 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Lorraine. We’re delighted to hear that our team kept you informed throughout and arranged an engineer promptly to get your broadband issue resolved. It’s great to know you received friendly and helpful support at every stage.
Thank you for taking the time to leave a review.
The Yellowcom Team
Can't complain about Yellowcom
Can't complain about Yellowcom, or more specifically Ross (Clarke) - always so friendly and helpful.
On the rare occasions I have any issues, he is on the ball straight away to help out.
7 agosto 2026
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Risposta di Yellowcom
Thank you for your kind feedback, Julie. We’re delighted to hear that Ross is always friendly, helpful and quick to respond whenever you need support. It’s great to know you can rely on him to get any issues sorted promptly.
Thank you for taking the time to leave a review.
The Yellowcom Team
We recently renewed our contract with…
We recently renewed our contract with Yellowcom. Ross went out of his way to find us the best possible deal and explain all aspects of the service we would receive. There was no pressure to take services which were not appropriate for our small business. A pleasure to deal with!
3 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Julie. We’re delighted to hear that Ross took the time to find the right deal for your business and clearly explain the services available, without any pressure to take anything you didn’t need.
It’s great to know your renewal was such a positive experience. Thank you for taking the time to leave a review.
The Yellowcom Team
Ryan at Yellowcom was fantastic to deal…
Ryan at Yellowcom was fantastic to deal with. He was friendly, professional and really helpful throughout, taking the time to understand what we needed and making everything straightforward. Communication was excellent, and nothing was too much trouble.
Really impressed with the service and would definitely recommend Ryan and the team at Yellowcom. Great customer service!
3 agosto 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Ryan took the time to understand your needs and made everything straightforward from start to finish. It’s great to know his friendly approach, professionalism and excellent communication made such a positive impression.
Thank you for your recommendation and for taking the time to leave a review.
The Yellowcom Team
Fionnan
Fionnan is great and always very helpful. Any issues or enquiries I have, he listens and helps get them resolved. It's good to have a person to speak to either via email or at the end of the phone.
9 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Lisa. We’re delighted to hear that Fionnan is always helpful, takes the time to listen, and gets your issues and enquiries resolved. Having someone readily available by phone or email can make all the difference, so it’s great to know you value that personal support.
Thank you for taking the time to leave a review.
The Yellowcom Team
Thanks to their guidance
Thanks to their guidance, I felt confident using the system in no time. They answered all of my questions clearly and ensured I understood each step before moving on. The level of customer service was outstanding, and it made the entire experience smooth and stress-free.
7 agosto 2026
Non scritta su invito
Risposta di Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that the guidance you received made the system easy to understand and gave you confidence using it. It’s great to know your questions were answered clearly and the whole experience was smooth and stress-free.
Thank you for taking the time to leave a review.
The Yellowcom Team
I was needing help with an issue and…
I was needing help with an issue and Rachel helped out and solved our issue really quickly and we really appreciate the speed because if the problem continued longer our customers would not be happy so we are very grateful.
6 agosto 2026
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Risposta di Yellowcom
Thank you for your kind feedback, Kirsty. We’re delighted to hear that Rachel was able to resolve the issue so quickly and minimise any disruption to your customers. We know how important it is to get problems sorted promptly, so it’s great to hear she was there when you needed support.
Thank you for taking the time to leave a review.
The Yellowcom Team
Our company recently had issues with…
Our company recently had issues with our system. I got through to Jack who could not have been more helpful but also it was the follow up calls that set Jack apart from the other company i was also having to deal with at the same time who didn't even answer a call. Thank you Jack for your help.
Beckie (Nordeal)
4 agosto 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Beckie. We’re delighted to hear that Jack was so helpful in resolving your system issues. It’s especially great to know that his follow-up calls and continued support made such a positive difference. We’ll be sure to pass your kind words on to him.
Thank you for taking the time to leave a review.
The Yellowcom Team
The company is very thorough and great…
The company is very thorough and great on after care follow up to make sure everything is as it should be
31 luglio 2026
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Risposta di Yellowcom
Thank you for your kind feedback, David. We’re delighted to hear that you’ve been impressed with our thorough service and aftercare. Making sure everything is working as it should following installation is an important part of the support we provide.
Thank you for taking the time to leave a review.
The Yellowcom Team
Cameron was responsive and answered…
Cameron was responsive and answered queries efficiently.
4 agosto 2026
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Risposta di Yellowcom
Thank you for your feedback, Dante. We’re delighted to hear that Cameron was responsive and handled your queries quickly and efficiently. Thank you for taking the time to leave a review.
The Yellowcom Team
We found Mr Kinnaird to be a thoroughly…
We found Mr Kinnaird to be a thoroughly professional and polite engineer, the issue diagnosis and remedial work was completed quickly and he gave a concise report in layman’s terms so we fully understood all aspects of the issue, he is a credit to his company.
29 luglio 2026
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Risposta di Yellowcom
Thank you for your feedback, Gordon. We’re delighted to hear that Keith Kinnaird provided such a professional and courteous service. It’s great to know he diagnosed and resolved the issue quickly while explaining everything clearly and in a way that was easy to understand. We’ll be sure to pass your kind words on to Keith.
Thank you for taking the time to leave a review.
The Yellowcom Team
Great Service Very Professional
Great Service And Keith Kinnaird Was Very Professional
1 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, Jack. We’re delighted to hear that you received such great service and that Keith provided a professional experience throughout. Thank you for taking the time to leave a review.
The Yellowcom Team
great people to work with always a…
great people to work with always a pleasure
27 luglio 2026
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Risposta di Yellowcom
Thank you for your kind feedback, David. We’re delighted to hear that you enjoy working with Yellowcom and that our team continues to make every experience a positive one. Thank you for taking the time to leave a review.
The Yellowcom Team
I was dealing with Rachael and it was…
I was dealing with Rachael and it was quick and good deal
29 luglio 2026
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Risposta di Yellowcom
Thank you for your feedback, Dalius. We’re delighted to hear that Rachael provided a quick and efficient service while helping you secure a great deal. Thank you for taking the time to leave a review.
The Yellowcom Team
Support Services good
I spoke to Natalie from their support services on the phone and she has always helped us with any problem. Nothing is too small to fix and is always so cheerful on the phone.
23 luglio 2026
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Risposta di Yellowcom
Thank you for your wonderful feedback, Elizabeth. We’re delighted to hear that Natalie has consistently provided such helpful and cheerful support whenever you've needed assistance. It’s great to know that no issue is ever too small and that you can rely on our team to help.
Thank you for taking the time to leave a review.
The Yellowcom Team
Great Local Company
We have had our phone system with Yellowcom for approx 2 years. The initial setup was quick, easy and painless. There have been no real issues since installation and any time we have required assistance the local staff have been friendly and helpful ensuring issues were sorted in a timely manor and with professionalism.
22 luglio 2026
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Risposta di Yellowcom
Thank you for your fantastic feedback, we’re delighted to hear that your experience with Yellowcom over the past two years has been so positive. It’s great to know the initial installation was smooth and that our local team has continued to provide friendly, professional support whenever you’ve needed assistance.
Thank you for taking the time to leave a review and for your continued trust in us.
The Yellowcom Team
Dealing with Rachael
17 luglio 2026
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Risposta di Yellowcom
Hi Carmel,
We’re delighted to hear that you had a positive experience dealing with Rachael. Thank you for taking the time to leave a review.
The Yellowcom Team
Our account manager Carly is always…
Our account manager Carly is always very helpful and sorted my queries very quickly.
10 luglio 2026
Non scritta su invito
Risposta di Yellowcom
Hi Kerry,
Thanks so much for your feedback! This is the customer service we take pride in. We'll be sure to pass on your kind words to Carly.
The Yellowcom Team
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