Bought 2 birthstone necklaces. Very please with the birthstones. Had a slight issue so emailed them. Very quick reply & sorted out quickly. Experienced great customer service also. Will buy from Yayca... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I recently received an order that I wasn't happy with. Customer service excellent and have been offered a full refund without question. I will add that I have previously ordered items from here that... Leggi di più
L'azienda ha risposto
After promptly receiving my order, I found a very distinct problem with item that I had ordered and immediately made Yaycart aware of this - requesting a refund. They quickly came back to me, accept... Leggi di più
L'azienda ha risposto
I ordered an item, which i couldn’t get to work. I contacted the company, who immediately emailed back. Kaus,their spokesman, did absolutely everything to find a solution. He was amazing. After we had... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Customer satisfaction is our top priority. Please contact us if you have any questions.
Informazioni di contatto
Regno Unito
- customer@yaycart.co.uk
- yaycart.co.uk
4,5
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Quick resolution to complaint
The product was not as I expected and I emailed to complain. My money was refunded immediately without any delay. I was very impressed with the customer service unfortunately not so the product.
21 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Mrs M McS,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I feel like folks should be wary about…
I feel like folks should be wary about ordering from this site. I placed an order 5 weeks ago and of the three items I ordered I have only received 1 of them. I checked with Trust Pilot before ordering too. After not receiving shipping confimation after 2 weeks I chased this up and received a prompt but automated response saying to allow 2 weeks from dispatch to delivery. I then received a dispatch mail a couple of days later. It has been nearly 3 weeks and 2 of the items have not yet arrived. Really poor service.
21 settembre 2026
Non scritta su invito
Risposta di Yaycart
Dear Rachel,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review . This way we can help you check the delivery status and provide solutions.
Customer Service Team
Very easy website,great to navigate and…
Very easy website,great to navigate and delivery was smooth will order from this site again. CAROLINE.
2 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Caroline Williams,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great customer service
It's when things go wrong you see how good a company is. We've all done it - clicked on a social media post to buy something only to be completely underwhelmed when it arrives and good luck with trying to complain. Well I ordered some what I thought were larger elastic bowl covers - the ad showed they were covering large salad bowls. Reality was when they arrived they were standard cereal bowl size of which I had loads anyway! Never again I thought. Then I got an email asking for a review. I replied saying I felt they were a little misrepresented. To my surprise they offered a no quibble refund which has been received. This is impressive and thank you. Great customer service and I will go back.
19 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear George,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy ordering from start to finish
Easy ordering from start to finish
21 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear KeithB,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I brought a clip on mop from this…
I brought a clip on mop from this company, but it didn't work. I emailed them and explained the situation. They were brilliant, they refunded me and told me i didn't have to send the mop back. Happy with this outcome.
12 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
A very professional site with ease of…
A very professional site with ease of navigation to checkout 👌
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Bald,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Very straightforward process
Very straightforward. Great offer - one for home, one for work...
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Susie,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I received my product in good time
I received my product in good time, however it was damaged and did not meet my expectation, I reached out to the customer care team and I was promptly attended to with a swift response and refund with apologies via email. I feel they went above and beyond to ensure I was satisfied and my issues were resolved in a timely manner. Thank you
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Abiodun Rufus Unegbu,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Site easy to navigate
Site easy to navigate
Product easy to order
Product excellent when it arrived
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear sharon graham,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great little mop
Great little mop, easy to get into small spaces. Haven’t had a proper use yet but I know it’s going to be ideal for other things. I purchased two sizes so I can reach higher. Perfect for my back injury , will help a lot.
16 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Susan,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy and quick to order
Easy and quick to order. Arrived in the time stated and able to track my order(s).
Replied to emails within a day or two and no problem with refunds regarding order error or garments not fitting.
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear JJJ,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Straight forward ordering and clear…
Straight forward ordering and clear shopping experience. Very grateful.
19 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Nathan Hill,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Very easy transaction
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Y Metheen,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The site was easy and straight forward…
The site was easy and straight forward to use
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Anne,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Risposta di Yaycart
Dear Anne Howes,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Ordering was so simple and…
Ordering was so simple and straightforward but have to wait for delivery to validate the experience.
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear DAVID GREEN,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
First time ordering
Found the order process very easy and hassle free.
20 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Miss Hepton,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Risposta di Yaycart
Dear PAUL FANNAN,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It was a easy experience to find.
19 ottobre 2026
Non scritta su invito
Risposta di Yaycart
Dear Miss J COOPER,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.