The Yanet Return & Exchange app is awesome! It creates a customizable returns portal that automates the process, is easy to set up and elevates the user experience making the need to return something... Leggi di più
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The apps features are amazing and the Interface if beautiful. Customer service is also top tier. I contacted them in the middle of the night for assistance and they still reached back out to me prompt... Leggi di più
“Alex has always been a tremendous help to me. He knows exactly what I need, understands my concerns, and makes sure everything is taken care of before ending the chat. He is truly an asset to Yane... Leggi di più
Great interactive support from Alex in getting me setup with a starter free plan. App works exactly as promised so far and offers more functionality than the standard free app (for printing barcode la... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Yanet.io is a Shopify app designed to simplify and streamline the return and exchange process for eCommerce merchants. With the Yanet: Returns & Exchanges app, store owners can manage return requests directly from their Shopify admin, enabling them to approve, reject, or track returns with ease. The platform offers a branded, user-friendly return portal that customers can access to submit their return or exchange requests, view status updates, and receive automated email notifications throughout the process. One of Yanet’s key strengths is its high customizability. Merchants can configure return rules based on product type, return reasons, or specific conditions—such as limiting returns to within a certain number of days or disallowing returns for final-sale items. The portal’s interface is also fully customizable, allowing businesses to align the look and feel with their brand. Yanet integrates with popular shipping platforms like Shippo, making it easy to generate and send return shipping labels. With a stellar rating of 4.8/5 based on over 170 reviews, and a free plan available, Yanet is ideal for small to medium-sized Shopify stores looking to offer a professional, automated return experience without high operational costs. It’s especially popular among fashion, beauty, and home decor retailers.
Informazioni di contatto
Thanh Tri, 100000, Hanoi, Vietnam
- support@yanet.io
- yanet.io
4,8
Eccellente
68 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
Good Experience
Hello, I got helped today by Alex, he was nice, quick and professinal. thank you!
5 novembre 2025
Non scritta su invito
Easy to set-up and the support is…
Easy to set-up and the support is really kind and helpful. Thank you again Alex!
4 novembre 2025
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Very helpful Team
Using two of Yanet's APIs for Shopify.
Even when I contact them about matters that require individual customization, they are very helpful and respond quickly.
They have been extremely helpful.
30 ottobre 2025
Non scritta su invito
A great app to manage returns
A great app to manage tasks efficiently. Alex is helpful throughout the integration process.
27 ottobre 2025
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Fast and friendly
Fast, friendly, and thorough customer service. They think along with you to resolve any problems as quickly and efficiently as possible.
24 ottobre 2025
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Yanet is great help and support for all…
Yanet is great help and support for all returns and exchnages, their product provides all esential features. and the customer care is very helpful.
24 ottobre 2025
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Very easy to use and convenient for our…
Very easy to use and convenient for our store. Alex is very helpful as support
20 ottobre 2025
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Support team was great at helping us…
Support team was great at helping us and specially Alex helped me a lot to set up and also added some features that are really important for me.
Thank you Alex.
15 ottobre 2025
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Great app
Great app! With a lot of options. Also support is fast and solid. Thanks to Alex!
2 ottobre 2025
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Great support from Alex
Great support from Alex. I recommend Yanet
2 ottobre 2025
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Great support by Alex!
24 settembre 2025
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great help by alex and product is good
19 settembre 2025
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Really good and quik support from Alex…
Really good and quik support from Alex at support team.
17 settembre 2025
Non scritta su invito
I am very satisfied with the Yanet app
I am very satisfied with the Yanet app! It’s simple to use, and the team is always helpful and quick to assist. Today, Alex helped me with a question I had — he was very kind and knowledgeable. I’m very happy with the service and highly recommend the Yanet app.
15 settembre 2025
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This service is truly amazing
This service is truly amazing. It offers perfect features related to refunds. Not only from the end-user UX perspective but also from the administrator UX perspective, it provides an outstanding experience. On top of that, the customer support is perfect as well — friendly, fast, and easy to understand. Thank you so much!
12 settembre 2025
Non scritta su invito
thanks to alex for resolving the issue…
thanks to alex for resolving the issue within few minutes , and the kind of support provided . amazed by that , btw great app .
11 settembre 2025
Non scritta su invito
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