The Yanet Return & Exchange app is awesome! It creates a customizable returns portal that automates the process, is easy to set up and elevates the user experience making the need to return something... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The apps features are amazing and the Interface if beautiful. Customer service is also top tier. I contacted them in the middle of the night for assistance and they still reached back out to me prompt... Leggi di più
“Alex has always been a tremendous help to me. He knows exactly what I need, understands my concerns, and makes sure everything is taken care of before ending the chat. He is truly an asset to Yane... Leggi di più
Great interactive support from Alex in getting me setup with a starter free plan. App works exactly as promised so far and offers more functionality than the standard free app (for printing barcode la... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Yanet.io is a Shopify app designed to simplify and streamline the return and exchange process for eCommerce merchants. With the Yanet: Returns & Exchanges app, store owners can manage return requests directly from their Shopify admin, enabling them to approve, reject, or track returns with ease. The platform offers a branded, user-friendly return portal that customers can access to submit their return or exchange requests, view status updates, and receive automated email notifications throughout the process. One of Yanet’s key strengths is its high customizability. Merchants can configure return rules based on product type, return reasons, or specific conditions—such as limiting returns to within a certain number of days or disallowing returns for final-sale items. The portal’s interface is also fully customizable, allowing businesses to align the look and feel with their brand. Yanet integrates with popular shipping platforms like Shippo, making it easy to generate and send return shipping labels. With a stellar rating of 4.8/5 based on over 170 reviews, and a free plan available, Yanet is ideal for small to medium-sized Shopify stores looking to offer a professional, automated return experience without high operational costs. It’s especially popular among fashion, beauty, and home decor retailers.
Informazioni di contatto
Thanh Tri, 100000, Hanoi, Vietnam
- support@yanet.io
- yanet.io
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Thanks to Alex who helped me with an…
Thanks to Alex who helped me with an app detail. The service was great and I’m a happy customer.
Extremely Prompt With Support
Spoke to Alex today and was extremely prompt to reply. I have started my free plan with 200 free test labels. Alex provided those for me straight away. Excited to test out this app. Thank you.
Alex was amazing
Thank you for your kind support
Thank you for your kind support. It also supports Japanese.
Thank you to Alex for helping me…
Thank you to Alex for helping me customize my Label templates. You were a big help!
Alex is very friendly and helped fix my…
Alex is very friendly and helped fix my issue :)
Alex was super helpful!
Alex was super helpful - got what I needed done in a few minutes with their structured and detailed assistance :)
one of the best app for return and…
one of the best app for return and exchange.
Awesome app for returns and exchanges
Awesome app for returns and exchanges. Exactly what I was looking for and it's free. Great support from Alex from dev team. Thank you so muc.
Alex is super helpful and quick to…
Alex is super helpful and quick to support.
Alex is kind and very helpful.
Great app
Great app, great customer support!
They moved very fast with my request.
I highly recommend it.
amazing app
I had an issue with the connection to…
I had an issue with the connection to my printer and wasted a stupid amount of label prints. Alex was able to help me get things situated so that I could get the labels I needed printed. It was a lot easier than I ever expected to get assistance.
Yanet has been instrumental for us to…
Yanet has been instrumental for us to make it easy for our customers to do returns/exchange. The team is pretty supportive.
alex is amazing
great team and customer service. amazing app. alex is great.
Excellent service!
Excellent service!
I had a great experience with Alex from Returns and Exchanges. He was professional, patient, and very attentive to my questions. The support I received was clear, friendly, and efficient.
The app itself seems wonderful — easy to use, well thought out, and perfect for managing returns smoothly. It’s refreshing to see such great customer service combined with a tool that actually works the way it should.
Thank you again, Alex, for your help and dedication!
The Yanet Return & Exchange app is…
The Yanet Return & Exchange app is awesome! It creates a customizable returns portal that automates the process, is easy to set up and elevates the user experience making the need to return something a little less onerous. The support team is quick to help, Alex has been super helpful!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








