Zavvi Recensioni 

4196
TrustScore 3.5 su 5

3,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

i’ve used ZAVVI australia for my british blu rays and 4k’s for a few years . They package better than amazon UK and the prices are competitive . Many titles from Amazon UK are forbidden to be sen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The classic original t-shirt I was after. Only after I placed the order though did I see that it was coming from England! But didn't take too long. It arrived today, ideal colours and material, com... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I have been collecting and buying collectables in Australia for over 30 years. I have stayed away from ZAVVI due to reviews and comments by other collector:s. I thought I would try myself as they had... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is my second order placed with the Zavvi group, and I have to say the experience is improving. Based upon my buying history - an avowed taste for Stranger Things merchandise - I received a recomm... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Regno Unito

  • www.zavvi.com.au

3,7

Nella media

TrustScore 3.5 su 5

4K recensioni

5 stelle
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(4196)

198 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Shirt is better than advertised.

Shirt is better than advertised.
Feels soft great fit.
Picture excellent.
Will be looking forward to my next purchase.

26 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Valutata 1 stelle su 5

This website is a trick!!

This website is a trick!!!
It shows as a australian website but it is not. Its based in UK and therefore shipping is from UK and I only knew when i got the email.

I also emailed this ASAP and asked that if shipping comes from UK please cancel my order and i have not heard anything!!!

18 febbraio 2026
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Risposta di Zavvi

Hi JD,

Thank you for taking the time to leave your review.

We are sorry to hear your recent experience with us hasn't been positive.

Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.

Kind Regards,

Stephen

Valutata 5 stelle su 5

Finding what I was looking for and the…

Finding what I was looking for and the delivery being shipped faster.

12 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Valutata 5 stelle su 5

Great price, easy checkout experience

Got a better price compared to other retailers such as EB Games and JB. And checkout process was smooth and easy, same with creating an account.

18 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Valutata 5 stelle su 5

Always easy to purchase use

Always easy to use

16 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Valutata 1 stelle su 5

I ordered this product on 9th December…

I ordered this product on 9th December and it still hasn’t not arrived. Apparently you are out of stock and do t know when you’ll get more in. I’ve emailed but you do t even respond.
I am very disappointed and want my money back!

9 dicembre 2025
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Risposta di Zavvi

Hi,

Thank you for taking the time to leave your review.

We are sorry to hear your recent experience with us hasn't been positive.

Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.

Kind Regards,

Sam

Valutata 5 stelle su 5
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Valutata 5 stelle su 5

Excellent overall

Excellent overall

13 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Valutata 5 stelle su 5

…no worries

had no probems with my zavvi orders and you get updates about your package

12 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Valutata 5 stelle su 5

These guys are great

These guys are great. Fast, reliable delivery.
Great products. Thanks again.
V. V. Doom

19 novembre 2025
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Valutata 5 stelle su 5

Fantastic service

10 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Valutata 5 stelle su 5

Easy to use Web pages to order…

Easy to use Web pages to order steelbooks

8 febbraio 2026
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Risposta di Zavvi

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards
Sue

Valutata 1 stelle su 5

The discount code emailed to me…

The discount code emailed to me wouldn’t apply and

4 febbraio 2026
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Risposta di Zavvi

Hello Gabrielle

Thank you for leaving your review.

I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.

Kind Regards,
Kay

Valutata 5 stelle su 5

Great For Merchandise

A fantastic place to get your memorabilia. A very good range. Fantastic steel books 4Ks, T shirts you name it they have it.

11 ottobre 2025
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Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Valutata 3 stelle su 5

Not an Australian Company

Buyers this is not an Australian company, ordered 3 items in November 2025 for Christmas gifts and they arrived staggered with the last one arriving early January 2026, THE 3 STARS ARE FOR THE QUALITY OF THE PRODUCT ONLY

29 novembre 2025
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Risposta di Zavvi

Hello,

Thank you for taking the time to leave a review. We truly value and appreciate your feedback.

We are always striving to improve your shopping experience, and we wouldn’t be able to do this without your valuable comments.

Please don’t hesitate to contact us if you have any further questions or queries — we’ll be more than happy to assist.

Kind regards,
Sue

Valutata 5 stelle su 5

i’ve used ZAVVI australia for my Blu Rays

i’ve used ZAVVI australia for my british blu rays and 4k’s for a few years .

They package better than amazon UK and the prices are competitive . Many titles from Amazon UK are forbidden to be sent to australia , noxious c^^ s that they are so i’ve given up on amazon UK

Sam and Carmine and the team are responsive to emails and my usual plethora of stupid questions

16 gennaio 2026
Non scritta su invito
Logo di Zavvi

Risposta di Zavvi

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
sue

Valutata 1 stelle su 5

Incorrectly Labeled T-Shirt

I ordered two items and one of the items I ordered was NOT the item delivered.
One item I ordered was a T-shirt "ALIEN CLOSE UP UNISEX T-SHIRT - BLACK"
The item delivered was a "STRANGER THINGS - VECNA" T-Shirt.
The problem is that the shirt I received does in fact have "ALIEN CLOSE UP UNISEX T-SHIRT - BLACK" sticker on the tag, so this item was labeled incorrectly.

18 dicembre 2025
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Risposta di Zavvi

Hello Eric

Thank you for leaving your review.

I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.

Kind Regards,
Kay

Valutata 1 stelle su 5

Still waiting for order and reply as to…

Still waiting for order and reply as to the whereabouts of order.

10 dicembre 2025
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Risposta di Zavvi

Hello Leanne

Thank you for leaving your review.

I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.

Kind Regards,
Kay

Valutata 1 stelle su 5

No Communication - No Refund

I placed an order on 7th December 2025 which on the site stated 3 to 5 days express shipping.
I also thought I was ordering from an Australian site (zavvi.com.au) only to realize later it was shipped from the UK.
On 10th December when I realized it wasn't going to arrive in time I emailed and cancelled.
I received an acknowledgement of my cancellation from Lisa on 12th December 2025 and stating if money had been taken from my credit card it would be refunded in 3 to 5 working days.
I followed up with an email on 4th January 2026 requesting my refund - NO REPLY.
I followed up again with an email on 10th January 2026 requesting my refund - NO REPLY.
On 14th January 2026 I received an email stating my product had been shipped by Royal Mail - I DON'T WANT IT.
Oh, and guess what it has now arrived, and I will not be returning at my expense.
I did receive the generic email from Zavvi on Trustpilot stating they could not find my account.
I do have 2x different email addresses and I may have linked to the incorrect email address but then apparently, I have cancelled one on my accounts on Trustpilot so let's try again.
Fingers crossed.

7 dicembre 2025
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Risposta di Zavvi

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem with your order, we will investigate your issue and will send a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Zavvi

Valutata 1 stelle su 5

Poor customer service

Poor customer service, very slow responses. Placed an order on 3rd Dec and waiting on it and when asking about refund they’ve said can’t refund as the item is processed order. Very disappointing service overall and won’t recommend this company to anyone.

3 dicembre 2025
Non scritta su invito
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Risposta di Zavvi

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now passed this over to our customer care team to be reviewed further , once they have done this they will contact through your account.

Thanks,

Sam

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