A last minute rental as Enterprise let me down & had no car. Kelly’s Letterkenny picked me up & took me to the garage. Had to download the app to complete the rental agreement. App a bit clunky but al... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Yuko has a wide range of up to date vehicles available especially inner Dublin suburbs. be it an SUV , Van or City car. I'm never left stuck for the right vehicle. The only minus point i have found is... Leggi di più
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El vehiculo se encontraba muy sucio. Denota dejadez. El exterior presentaba verdin en algunas partes y suciedad pegada; el interior muy sucio. Desagradable. Continué el viaje porque no tenia opcion... Leggi di più
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Excellent service, great rental car, was sad to return it. With many thanks to Ginte and the team at Tadg Riordan Motors in Ashbourne, County Meath.
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Dettagli dell'azienda
Informazioni su YUKÓ Toyota Car Club
Scritti dall'azienda
YUKÓ Toyota Car Club is Ireland’s leading car-sharing service, designed to make sustainable mobility simple, affordable, and accessible.
With YUKÓ, you can book a car when you need it, for as little as an hour or as long as 3 months, without the hassle of maintenance, insurance, or fuel costs. Our fleet includes modern hybrid and electric vehicles located in convenient spots across major cities, so you’re always close to a YUKÓ car.
Simply download the YUKÓ app, upload your personal details, licence, payment method and you will be verified in less than 24 hours. The app allows you to reserve, unlock, and drive with just a few taps, giving you complete control over your journey. Whether you need a car for a quick errand, a weekend getaway, or a business trip, YUKÓ offers a cost-effective and environmentally conscious solution.
At YUKÓ, we’re committed to sustainability and exceptional customer experience. Drive when you want, skip ownership, and enjoy the freedom of YUKÓ Car Club.
Two Ways to Drive: Share or Rent
Scritti dall'azienda
- YUKÓ Share
- YUKÓ Toyota Car Club offers two flexible, eco-friendly mobility solutions to suit your needs. Our car-sharing service is perfect for short trips. Book our on street hybrid cars for an hour, a day or week through our easy-to-use app. Enjoy transparent pricing, fuel included, and convenient pick-up locations for spontaneous journeys.
- YUKÓ Rental
- Visit our Toyota Dealership across Ireland. Ideal for planned travel, holidays, or extended use, with competitive daily rates and premium Toyota cars. No hassle or paperwork, just a simple, quick handover. Our commitment is to sustainability, convenience, and exceptional customer support, whether you choose to share or rent.
Your Car, Ready When You Are
Guaranteed Availability for Confirmed Bookings
We guarantee that your reserved YUKÓ Toyota vehicle will be ready at the scheduled time and location. No delays, no surprises, just reliable mobility.
There are no hidden fees. Simply transparent affordable pricing.
Informazioni di contatto
TOYOTA IRELAND, D12AW94, KILEEN ROAD, Irlanda
- 016 918 816
- support@yuko.toyota.ie
- www.yuko.ie
Get €10 Off Your Next Ride!
4,0
Molto buono
70 recensioni
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Ha risposto al 85% delle recensioni negative ricevute
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The website says you can hire a car in…
The website says you can hire a car in Ireland on an International Driving Permit, but customer care says they don't accept an International Driving Permit. Why is there a discrepancy? I know other people from India have got membership and are driving your cars. I've had my license since 2008, it is valid till 2028.
5 gennaio 2024
Non scritta su invito
Risposta di YUKÓ Toyota Car Club
Hi Sanchit, thank you very much for your feedback. We're sorry to hear about the confusion regarding our driving licence requirements.
Eligibility for membership depends on a number of factors, including the country of issue of the driving licence and our verification requirements.
If you believe your membership has not been successful by mistake, please contact our Customer Support team on support@yuko.toyota.ie so we can investigate the matter thoroughly and work to resolve any issues as quickly as possible. Our team are always willing to help! 😊
Fraud company
Fraud company, they book and charge your card by themselves. Avoid!
13 dicembre 2023
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Risposta di YUKÓ Toyota Car Club
Hi Serkan, we're sorry to hear that you feel this way. We take any concerns regarding charges very seriously.
All bookings and charges are processed in accordance with our Terms and Conditions and are linked to activity on a member's account. If you believe a charge has been made in error, please contact our Customer Support team on support@yuko.toyota.ie with your booking details so we can investigate the matter thoroughly and work to resolve any issues as quickly as possible 😊
Fraudulent
Here's another one to add to a few woeful experiences already captured on this forum.
If I could give zero stars I bloody would. Based on a family experience, Yuko have acted in a nefarious manner, deceitfully and fraudulently authorising an inordinate amount of charges to three separate cards, without so much as a proper and formal email communication justifying why or how these charges have occurred. This is now a matter of a police investigation, and will be brought before the courts in due time. Haha, I hope whichever YUKÕ call centre consultant working on this understands the magnitude of what they’ve done. Welcome to the show.
27 novembre 2023
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Risposta di YUKÓ Toyota Car Club
Thank you for your feedback. We're sorry to hear that you feel this way.
We take all concerns regarding account charges very seriously. Any charges applied to a member's account are processed in accordance with our Terms and Conditions. We do not authorise charges without a valid basis.
We appreciate you taking the time to share your feedback. Please contact our Customer Support Team on support@yuko.toyota.ie with your booking reference so we can look into the matter and work towards a resolution. Our team are always willing to help! 😊
Avoid
This app is very bad comparing to gocar. My first booking: the car was never at the location. After waiting 30 minutes for customer service they told me that the car was 40 minutes drive away and I can take taxi to the location. Second booking the car would not start after parking for 5 mins and customer service was not answering again. Today I was charged e40 extra, because the app error. Disaster. Guys avoid this company at all cost.
Pay for taxi or use gocar in Ireland.
14 ottobre 2023
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Risposta di YUKÓ Toyota Car Club
Hi Konrad, thank you for taking the time to share your feedback.
We sincerely apologise for the issues you encountered with locating the vehicle, the difficulty starting the car, and the delays in reaching our Customer Support team. This is not the level of service we aim to provide.
Regarding the additional €40 charge, we take any concerns about billing seriously. If you believe this charge resulted from an app or system error, we would welcome the opportunity to investigate your booking and review the charge.
Please contact our Customer Support Team on support@yuko.toyota.ie with your booking reference so we can look into the matter and work towards a resolution. Our team are always willing to help! 😊
Best customer experience ever!!!
It was taking weeks to verify my driving license. Eventually, I called support, and they promised to get it sorted. Ten minutes later my account has been deactivated. Followed with an email, no response at all. Great customer service! I won't mention the mobile app. :facepalm...
7 agosto 2023
Non scritta su invito
Risposta di YUKÓ Toyota Car Club
Hi Kriss, thank you for your feedback. We're sorry to hear about your experience.
We understand how frustrating it must have been to experience delays with your driving licence verification and then have your account deactivated without the clarity you expected. We also apologise if you did not receive a timely response to your email.
We appreciate you taking the time to share your experience, as your feedback helps us improve both our service and our app.
If you're still seeking clarification, we encourage you to contact our Customer Support on support@yuko.toyota.ie team with your details so we can review your case and provide further information 😊
Absolutely disgraceful service
Absolutely disgraceful service. Constantly over charge me for the car. When I called Abbey put me on hold and left the call. I had to ring off a separate phone while still ok hold only to be told Abbey was not on a call. Couldn't refund my money did Absolutely nothing to help the situation. Take my advice and use the go car system. You will be over charged with this place it's a micky mouse set up. And an absolute scam. Office staff poorly managed and set up is very poor. I can't stress enough no matter how desperate you are do not use this company they will rob u at every chance. Charge you twice for the car and charge you twice for the miles if you have used this place please look at your bank account as you more then likely have been over charged as I said it is a set up and a scam. Half an hour on hold and forgotten about because staff are not trained to deal with the calls
2 luglio 2023
Non scritta su invito
Risposta di YUKÓ Toyota Car Club
Hi Karl,
Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience.
We take concerns regarding billing and customer service very seriously. Our charges are applied in accordance with the booking details and our Terms and Conditions. If an error has occurred, we are committed to correcting it as quickly as possible.
We're also sorry to hear about your experience contacting our Customer Support. Long wait times or poor communication are not the standard we aim to provide, and your comments have been noted.
We appreciate your feedback, as it helps us identify opportunities to improve our service 😊
Please be careful renting cars from…
Please be careful renting cars from this company. As previous reviewer mentioned, the car was not located where it was marked on the map. Calling the customer service is useless. They are unprofessional and doesnt care that the car is not located according to the map.
Please do also be aware that they can take any extra charge or penalty without informing you, even if its incorrect.
12 aprile 2023
Non scritta su invito
Risposta di YUKÓ Toyota Car Club
Hi Nikke,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand how frustrating it can be if a vehicle is not located where it is shown in the app, and we apologise for any inconvenience this may have caused. We are continually working to improve the accuracy of vehicle locations and the support we provide to our members.
Regarding additional charges, these are only applied in accordance with our Terms and Conditions. If you believe a charge has been applied incorrectly, we encourage you to contact our Customer Support support@yuko.toyota.ie - so we can investigate the matter thoroughly and work to resolve any issues as quickly as possible 😊
We appreciate you taking the time to share your experience, as feedback helps us improve our service
The worste app to rent car
The worste app to rent car. DO NOT RENT CAR FROM THIS APP, I booked a car and the car was not in place where the app said. I had to contact the support to get the right coordination of the car. After my trip, I left the car where the car was and not on the address where in the first place the app indicated me, because of this, and it was not my fault, I had to pay 100€ of fee because of the YUKO mistakes!!
DO YOURSELF A FAVOUR, RENT WITH GOCAR!
8 aprile 2023
Non scritta su invito
Risposta di YUKÓ Toyota Car Club
Hi Domenico,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand how frustrating it must have been to have difficulty locating your vehicle, and we apologise for the inconvenience caused. If a parking fee was applied following your trip, we would like the opportunity to review the circumstances surrounding your booking and the location information provided.
Please contact our Customer Support team with your booking reference so we can investigate the matter thoroughly. We value your feedback, as it helps us identify areas where we can improve both our app and our service 😊
Long live YUKO
I live in the city and it's great I can pick up a new car taxed insured no fuel no parking fees, €9 Euro per hour great service I sold my Audi a6 cause it was just lying there YUKO IS GREAT.
10 febbraio 2023
Non scritta su invito
Risposta di YUKÓ Toyota Car Club
Hi Patrick, Thank you so much for your fantastic review! We're delighted to hear that YUKO has been such a convenient and cost-effective alternative for you.
It's great to know that having access to a taxed, insured, and fuel-included car without the hassle of parking has made such a positive difference.
We really appreciate your support and look forward to continuing to provide you with a great service whenever you need us 😊
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