I knew I was going to miss a direct debit payment, after just a few minutes of waiting the man who answered was extremely helpful, non judgemental and very friendly. It's like talking to someone you... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
YWA showed true empathy when my parents passed away and I had to notify them that the house was empty and would be going up for sale. They didn't bother me at all during this process and when I rang... Leggi di più
The electricity company and gas company could not do enough to help you. Yorkshire water have been as helpful as tooth ache. They are reluctant to help find water main for new connection. But quick t... Leggi di più
My elderly mother in law had an untraceable leak which needed an external plumber to detect. I phoned on her behalf and the matter was swiftly dealt with both professionally and with great care.
Dettagli dell'azienda
Scritti dall'azienda
We’re Yorkshire Water. The people trusted to take care of Yorkshire’s most valuable natural resource. On the surface, we manage and look after the region’s water, coast and countryside. But our work means much more than just providing essential services to over 5 million customers in the region. We’re an integral part of Yorkshire life and millions of people who live and work here rely upon us, every single day. Our vision is to create a thriving Yorkshire, which is right for customers and right for the environment. Over the next five years, from 2025-2030, we are investing £8.3 billion to improve performance and ensure we deliver for our customers and the environment. It is our largest ever environmental investment, which will provide benefits for decades to come and help Yorkshire’s economy by supporting up to 10,000 jobs. Our plan supports the changes we need to provide safe, clean, great tasting water; deliver value for money to our customers; build and operate efficient infrastructure; reduce pollution; improve river quality and reduce carbon emissions.
How can we help?
Scritti dall'azienda
- Our Priority Register
- Do you, or someone you know, need a little extra help? We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen - we just need you to sign up to them. It's quick and free -visit our website at yorkshirewater.com to join today.
- Moving home?
- We know moving home can be stressful. Our online forms are the quickest and easiest way to tell us when you're making a change. We’ll even accurately estimate your meter readings to save you the hassle. Head over to yorkshirewater.com, tell us the details, and we'll take care of everything else.
- Pay your bill
- Our payment options make it easy. Choose the one that's best for you, whether that's direct debit, secure card payment, over the phone or something else. Head over to our website to browse your options.
Informazioni di contatto
Regno Unito
- www.yorkshirewater.com

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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It took Yorshire Water a year to fix a seriosu leak.
It took Yorshire Water a year to fix a leak that was not my water and was seeping under my house. I've had to replace plaster work and skirting boards. I only hope my foundations are not compromised.
Unexplained Usage
Diane, Hassan and Nadeem provided clear, sound advice and resolved my billing issue quickly and without any fuss. Excellent customer service and a great outcome thank you!
Good and friendly conversation from the…
Good and friendly conversation from the representative. Provided me with effective information and guidance. Keep up the good work. Mrs FBKing
Am very happy customer the person I…
Am very happy customer the person I spoke to from Yorkshire water was samreen jala she’s Amazing worker good at job 10/10 very sweet poilet she was very helpful about my bill explained well the best worker from Yorkshire water many thanks .
House move enquiry.
I telephoned Yorkshire Water because i was unable to complete the registration as a new customer due to a house move online (something not working at their end). Ellie that answered my call firstly apologised for the inconvenience and then proceeded to deal with everything professionally and super efficiently. I wish other companies had the same level of service to make a house move less stressful. Highly recommended.
The call handler was absolutely…
The call handler was absolutely amazing, understanding and very helpful
Daniel and Julie
Daniel and Julie, we’re Fist Class, extremely helpful, extremely knowledgeable, extremely professional. The type of people I would employ myself. Couldn’t give anyone higher praise than that. 14 out of 10.
Yorkshire water company themselves an absolutely disgusting, disgraceful firm who ripe us all off and put raw sewage into our rives and seas.Haven’t done any upgrades of all systems upgrades since went private a long time ago. Millions of gallons lose though leaks, no opening of new reservoirs. Pay themselves a fortune. The CEO fails all the time a gets a six figure salary and bonus. Just like every water company. The CEO and directors should be charged with gross negligence and go to prison
The woman who I spoke to was very…
The woman who I spoke to was very helpful and sorted everything out for me.I was very impressed with her attitude and the way she spoke to me and helped me
Potential Water Leak.
Daniel the yorkshire water advisor was extremely helpful and advised me what I needed to do to check the problem he also asked me to call him back if l needed further help..Thankyou
Reported a bereavement the gentleman…
Reported a bereavement the gentleman was superb and explained well
Very good customer service department…
Very good customer service department who dealt with an issue that I had very well and they were very helpful
Well mannered
Well mannered. Polite answered all my questions a please to speak with the lady
Yorkshire Water
They were very helpful with my problem.The lady I spoke to was very nice and polite
The advisor was friendly and helpful
The advisor was friendly, understanding, professional and knowledgeable to any positive changes she could make to my account. I am very happy with her course of action for future payments.
Excellent customer service
Excellent customer service. Make me feel very happy that I could sort my bill out without feeling like I messed up. I really happy with the service.
Yorkshire water are amazing the…
Yorkshire water are amazing the advisors are lovley more so than other big companys ive spoken too ive never left a review but my outcome today was so good i believe they deserve praise they are trying to help me clear some of my debt with them 😊 and cap my water which is a new thing for me all will help me to keep on top of my bills in the future very happy as i have fibromiagia which can make me really poly i need that extra support so thankyou
They are very kind and understanding of…
They are very kind and understanding of my financial situation. The staff I spoke with was very polite and helpful.
Excellent customer service
Call was answered straight away. The staff I spoke to were very friendly, helpful and resolved my problem very quickly.
Query answered promptly and fully.
The lady I spoke to understood and answered my question perfectly - and in plain English too.
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