Yorkshire Housing Recensioni 

550
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I can not thank enough Liam who looked after me through our property sale. His work ethic is exceptional. Nothing was too much trouble for him. He has always replied to my emails straight away. He gui... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Leggi di più

Valutata 5 stelle su 5

Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Leggi di più

Dettagli dell'azienda

  1. Associazione edilizia

Scritti dall'azienda

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

550 recensioni

5 stelle
4 stelle
3 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(550)

163 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Would like to thank Ronnie and Karen…

Would like to thank Ronnie and Karen for fabulous care and service they have provided myself ,must admit Ronnie was really helpful and funny 😁 and helped me settle into my new home with Yorkshire Housing ...Thanks again guys !!

25 settembre 2026
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Valutata 5 stelle su 5

Ronnie was a very nice gentleman he…

Ronnie was a very nice gentleman he kept us up to date with things and karen the housing officer was very nice things on signing up day were all explained and we received a voucher for the inconvenience we had with moving dates

25 settembre 2026
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Valutata 5 stelle su 5

Ronnie and Karen were fantastic 😊

Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communicate with and super helpful. Met Karen on our move in day and likewise, she was super helpful, nothing felt like too much trouble they were happy to help with anything they could. Fantastic staff 😊 Thanks so much!

25 settembre 2026
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Valutata 5 stelle su 5

I had a wonderful experience with…

I had a wonderful experience with Yorkshire Housing. Mia handled my application so well and supported me with the necessary furniture etc to move and settle in. God bless you abundantly Yorkshire Housing.

18 settembre 2026
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Valutata 5 stelle su 5

I would like to thank Yorkshire Housing…

I would like to thank Yorkshire Housing for granting me a new built home. Especially Molly who helped with the process throughout. She was very kind, caring and reassuring. She explained every step of the way and made sure i was happy with things. I cant thank her enough. Thank you🥰🥰🥰

17 settembre 2026
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Risposta di Yorkshire Housing

Hi, thank you very much for your 5 star review. It's great to hear that Mollie was so helpful and reassuring throughout your experience! Congratulations on your new home! Shuang

Valutata 5 stelle su 5

5 stars

I have recently contacted Yorkshire Housing durle to a very delicate family matter. I spoke with a young girl called Jade. Her empathy and understanding deserves praise. I honestly belive she really cares. That in itself is a trulybgreat attribute to have. Thank you for listening Jade. Think her name was Jade Benson? Or something like this

11 settembre 2026
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Risposta di Yorkshire Housing

Hi Caz, we're really pleased to hear Jade's empathetic and caring approach made a positive difference to your experience. Thank you for taking the time to share this with us, and Jade will be really glad to hear your kind feedback! Shuang

Valutata 5 stelle su 5

Person Centred and Knowledgable

I recently secured my new home with Yorkshire Housing at Broadway, and I wanted to specifically recognise Ronnie, who supported me through the process.

I brought my dad along with me to view the property and go through everything, and from the moment we arrived Ronnie was fantastic. He was welcoming, patient and incredibly thorough, taking the time to explain everything properly without ever making us feel rushed.

What particularly stood out was how knowledgeable Ronnie was about Broadway itself and the surrounding area. He could answer all the questions we had about the property, the building and what it would be like living there. That local knowledge made a massive difference and gave both me and my dad a lot of confidence in the move.

Getting my own home is a really significant step for me after a difficult period, so naturally there were nerves around it. Ronnie made what could easily have been an overwhelming experience feel straightforward, comfortable and genuinely exciting.

You can tell when somebody knows their job inside out but also genuinely understands the people they’re working with. Ronnie had both. Yorkshire Housing should be incredibly proud to have someone like him representing them.

Thank you, Ronnie, for helping make getting the keys to my new home such a positive experience. 🏠

11 settembre 2026
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Risposta di Yorkshire Housing

Hi Connor, thank you so much for your 5 star review. We're really glad to hear that Ronnie's patience and thorough local knowledge helped make your experience so positive and reassuring. He'll be really pleased to hear your kind feedback! And congratulations on your new home! Shuang

Valutata 5 stelle su 5

Great customer service and very…

Great customer service and very helpful! Went above and beyond to help and explain

2 settembre 2026
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Risposta di Yorkshire Housing

Hi Claire, thank you for your 5 star review. We believe you spoke with Abid yesterday! We're really glad you received great customer service and found the support helpful. We'll be sure to pass on your kind feedback to Abid, who'll be very pleased to hear it! Shuang

Valutata 5 stelle su 5

Birkby Croft

Birkby Croft is a welcoming place - a place that feels like home, my grandad finds it comfortable and has made many friends whilst he’s been here. It has a great communal lounge, which is ideal for socialising with peers. Katrina - the scheme manager is very helpful and understanding no matter the situation. She is there if you have any difficulties and need some extra support.

28 agosto 2026
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Risposta di Yorkshire Housing

Hi Kamran, thank you for taking the time to share your positive experience with us. We're so glad to hear that your granddad feels at home and has made many friends at Birkby Croft. It's also great to hear Katrina has been so helpful and supportive. She'll be delighted to see your feedback! Shuang

Valutata 5 stelle su 5

I recently applied for a flat

I recently applied for a flat, the lady who dealt with me Jade was lovely, professional, and explained everything in detail making the whole process a pleasure, at what was a very stressful time in my life. An asset to the company! Thank you Jade

25 agosto 2026
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Risposta di Yorkshire Housing

Hi Mark, thank you for taking the time to share your lovely experience with us. We're really glad Jade made the whole process a pleasure and explained everything clearly for you! Shuang

Valutata 5 stelle su 5

I'm very happy with sarah who I sopke…

I'm very happy with sarah who I sopke with about my ongoing repairs at this stressful time , sarah was more than helpful , she was very plesent, patient, and made my axnity ease straight away , what a loveky member of your team you have , I want to say thank you for Sarah's service 😊 kind regards kay butler

25 agosto 2026
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Risposta di Yorkshire Housing

Hi Kay, thank you for your 5 star review. We're so pleased to hear Sarah was able to help and provided such great service. She'll be delighted to hear your kind words! Shuang

Valutata 5 stelle su 5

Gurpreet was a gem

Gurpreet was a gem, she helped us so much

19 agosto 2026
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Risposta di Yorkshire Housing

Hi Demi, thank you for your 5 star review. We're really pleased Gurpreet was able to help! Shuang

Valutata 5 stelle su 5

Great customer service

I have just finished speaking with Vicky Bennison regarding a property that my family have been allocated. Amazing customer service, what a lovely lady! Thank you so much.

19 agosto 2026
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Risposta di Yorkshire Housing

Hi Haleemah, thank you for taking the time to share your lovely feedback. We're so glad Vicky was able to help! Shuang

Valutata 5 stelle su 5

I can’t thank Jamelia H enough for all…

I can’t thank Jamelia H enough for all the help and support she gave me throughout the process of getting my new property. She was so helpful, patient and reassuring, and guided me through each stage, keeping me informed and answering any questions I had along the way.

The whole process felt so much easier knowing I had someone like Jamelia there to help and support me. I really appreciate the time and effort she put into helping me get my new home.

Thank you so much, Jamelia! ❤️

14 agosto 2026
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Risposta di Yorkshire Housing

Hi Demi-lea, thank you for the lovely review. We're really pleased to hear Jamelia provided such great support throughout the process. She will be very happy to hear your kind words! Shuang

Valutata 5 stelle su 5

cleard car park lovey best it has been…

cleard car park lovey best it has been for long time only no7is now clutering it up once a gain with building materl not one week after it was clende, so how is that for cheak he dose not abide by rules he dose wants he wants dise regards what RDH says .

7 agosto 2026
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Risposta di Yorkshire Housing

Hi John, thank you for your 5 star review. We're really glad to hear the positive differences made by the recent car park clearance. If you'd like to raise concerns about the building materials, you can do this through our customer portal, and our team will be happy to look into this for you. Thanks, Shuang

Valutata 5 stelle su 5

On Thursday 13th Sarah from YH customer…

On Thursday 13th Sarah from YH customer services team,was very friendly, extremely helpful in getting my safety inspection booked in at a better time slot,the engineer called me.. brilliant

13 agosto 2026
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Risposta di Yorkshire Housing

Hi Jason, thank you very much for your review. We're really pleased that Sarah was able to rearrange a more suitable appointment for you! Shuang

Valutata 5 stelle su 5

Matt and Dean from the plumbing team…

Matt and Dean from the plumbing team where 5 star. Respectful of our home tidied up diid an excellent job despite the heat there work was above expectations and where really friendly other staff would do well to learn from these 2 gentlemen very happy customer

13 agosto 2026
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Risposta di Yorkshire Housing

Hi Leeann, thank you for your 5 star review. We're so pleased to hear Matt and Dean provided such a high standard of service and it's great to know they were respectful, tidy and friendly while carrying out the work! Shuang

Valutata 5 stelle su 5

Tom M was Amazing, Thank you

Tom M was absolutely outstanding as a call handler. From the moment he answered the phone, he was professional, friendly, patient, and incredibly helpful. He took the time to listen carefully, explained everything clearly, and made sure all my questions were answered. His calm and reassuring manner turned what could have been a stressful situation into a positive experience.

Tom went above and beyond to provide excellent customer service, showing genuine care and dedication throughout the call. He is a real credit to the team, and his commitment to helping people is truly appreciated. Thank you, Tom, for your exceptional support and for making such a positive difference.

13 agosto 2026
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Risposta di Yorkshire Housing

Hi, thank you so much for taking the time to share your positive experience with us. We're really pleased to hear Tom provided excellent support when you needed it, he's certainly a credit to the team! Shuang

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