YES Energy Solutions Recensioni 

537
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I had a chat with Gemma (Watson) at an event in our village. I didn’t know what to expect but she had lots of useful suggestions and made a couple of useful referrals. She followed up on our meeting... Leggi di più

Valutata 5 stelle su 5

Katie at YES Energy Solutions was fantastic. She shared her valuable knowledge and offered plenty of suggestions and signposting on how to safe on energy. Thank you!

Valutata 5 stelle su 5

Mohamed was so helpful and advised me of many things I was completely in the dark about , lifted a weight off my shoulders , Thankyou

Valutata 5 stelle su 5

I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... Leggi di più

Dettagli dell'azienda

  1. Soluzioni e attrezzature energetiche
  2. anche in
  3. Servizio di installazione gas

Scritti dall'azienda

YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

537 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 64% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(537)

213 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very Insightful

They gave me an insight into how to save energy to save money around the house, and I know it will be very helpful during the winter season. I am also grateful for the pack theyw ill be sending and further advice that will be given.

27 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Rebecca was fantastic

Rebecca was fantastic! Lovely experience No judgement.

27 febbraio 2026
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Risposta di YES Energy Solutions

YES Marketing team

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 1 stelle su 5

A FUIRE !!!!

Si je dois commencer par le début....
Il y a 2 ans nous avons signé avec cette entreprise pour une pompe à chaleur et un chauffe eau thermodynamique avec un commercial qui savait très bien vendre mais aucune compétence sur l'installation qui nous correspondait. Pompe à chaleur absolument adaptée pour des radiateurs, Résultats factures d'électricité exorbitantes . L'année dernière, nous avons eu une panne sur le chauffe eau thermodynamique presque 3 semaines pour faire intervenir un technicien " BRAVO " . Sauf que depuis lundi la même panne est survenue donc plus d'eau chaude. J'envoie un mail a yes energy en début de semaine et leur réponse ne me convient pas du tout . Sous prétexte que mon installation a plus de 2 ans a quelques jours près ( - de 10 jours ) il me dise de voir avec un réparateur de chez moi et là je leur demande si la pièce qu'il on changer il y a quelques mois n'est pas sous garantie et pas de réponse. A ce jour je renvoie un mail et j'attends leur réponse. Bref si je peux vous donner un conseil même si vous payez plus cher prennez un installateur près de chez vous et SURTOUT ne passez pas par yes energy , vous vous éviterez bien des soucis et du stress car si je devais vous reconter la prise en charge de notre dossier pour le monté j'en n'aurai pour des heures. Bref fuyez les

24 febbraio 2026
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Risposta di YES Energy Solutions

Hi,

I am from YES Energy Solutions a CIC company based in the united Kingdom. Could I please check if this review was meant for our company or YES Energy in France.

Thank you
Gregor Jones


Bonjour,

Je travaille pour YES Energy Solutions, une société CIC basée au Royaume-Uni. Pourriez-vous me confirmer si cet avis concerne notre entreprise ou YES Energy en France ?

Merci d'avance.
Gregor Jones

Valutata 5 stelle su 5

Quality service

After a boiler failure YES energy solutions were very quick off the mark with a sympathetic response. They had a good appropriate boiler installed within just over a week. We were delighted with the project management and the quality of the engineer who did the fitting. He even dealt with one or two minor issues to do with radiators. Delighted to recommend them. Thank you, Emerson.

24 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Polite

Polite, informed and very helpful.

24 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 2 stelle su 5

Gave me a £49 voucher which I…

Gave me a £49 voucher which I appreciate but not eligible for any other help so was just getting passed around in circles. Still in 1k of debt so hasn’t been overly helpful.

19 febbraio 2026
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Risposta di YES Energy Solutions

Thank you for taking the time to leave us feedback. We’re really sorry to hear that the advice and financial support you received didn’t meet your expectations.

We’d really like to look into this further and see how we can support you. So we can do this, could you please get in touch with us on our Freephone number 08081 642 444?

We look forward to speaking with you and helping to resolve this.

Valutata 5 stelle su 5

Definitely more than five stars ... ... ...

I wish there were more than five stars for the service I have recently received. I was so lucky Justin picked up the telephone and he patiently listened to all I had been through and immediately sprung into action in an effort to help with my situation. He was so very kind, polite, professional, positive and just so very nice. I instantly felt better. Within days he had made my dire situation a complete turn around. His emails were full of information and help (I am truly completely useless with technology - he was so patient) and he kept me informed all the way.
A truly excellent service, he really is as asset to YES Energy Solutions. Thank you Justin.
May I give a mention also, to the two Emma's I spoke to, as they were lovely too. What a lovely team!

16 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Such a great service

Such a great service

6 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

the person i spoke to was very nice and…

the person i spoke to was very nice and understood my problems

3 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Very helpful

Very helpful, friendly and gave lots of support and advice from (Prav Makh)
Email sent with helpful information for further support ,definitely recommended
Thank you

12 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 2 stelle su 5

escroc

a la première visite,le soi-disant technicien qu'il n'est pas: aucune compétence, racontes des inepties.C'est un commercial qui veut vous faire seulement signer un crédit.
A fuir, les panneaux doivent etre en or massif pour le prix proposé.
L'adresse de la société est une maison individuelle.

13 gennaio 2026
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Valutata 5 stelle su 5

Great service,polite advisors,amazing…

Great service,polite advisors,amazing fast help with in dept assesment,usefull tips, help solve issues snd put me in to fight direction forward,thank you so much.

4 febbraio 2026
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Risposta di YES Energy Solutions

Hello,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

I had a great experience

I had a great experience. Your representative was friendly, polite, helpful and well informed. Thank you.

2 febbraio 2026
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Risposta di YES Energy Solutions

Hi Susie,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Hello yes

Hi
I am Mohamed, I really satisfied with your service and great customer service.
Thanks

30 gennaio 2026
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Risposta di YES Energy Solutions

Hello Mohamed,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Amazing service

Amazing service. Emilie was so knowledgeable, kind, compassionate and really understood my situation. She gave great advice and was incredibly generous. I’m very grateful to have had the opportunity to speak with her.

30 gennaio 2026
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Risposta di YES Energy Solutions

Hi Lee,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Ryan was very Helpful

Ryan was very helpful explained each step of the call and it what was to be expected from the call and going forward what the company would do to help me

29 gennaio 2026
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Risposta di YES Energy Solutions

Hello Clare,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Lovely gentleman sorry did not get his…

Lovely gentleman sorry did not get his name. Very helpfull excellent service. 10 out of 10

28 gennaio 2026
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Risposta di YES Energy Solutions

Hi Joe,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Thankyou so much for explaining many…

Thankyou so much for explaining many things and for being there for vulnerable people who need your help. Thankyou again.

27 gennaio 2026
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Risposta di YES Energy Solutions

Hello Laurelie,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Great advice

Great advice

27 gennaio 2026
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Risposta di YES Energy Solutions

Hi Jamal,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Valutata 5 stelle su 5

Highly recommend Yes Energy Solutions

Received phone call today from Ryan at Yes Energy Solutions
Great guy, very professional, explained everything in detail, left no stone unturned..
Considering I'm asking for help Ryan handled it in a way that made the whole experience using Yes Energy Solutions, Great

26 gennaio 2026
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Risposta di YES Energy Solutions

Hi Peter,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

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