Absolutely brilliant service from Yard Direct. The Keylite windows arrived exactly as ordered and the delivery was very quick. The quality of the windows is excellent and everything was well package... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Was struggling to get accurate purchase of windows and flashings .yard direct had a chat line and the guy helped me with the purchase efficiently great price too .really pleased 👍.
Purchases 9 skylight windows . Order was simple and communication . Yard didn’t stock the items and came from velux themself . The delivery driver dropped all 9windows from his truck tail lift . I... Leggi di più
L'azienda ha risposto
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
YARD Direct is one of the biggest UK suppliers of VELUX Roof Windows and has it's own brand of budget YARDLITE Roof Windows, plus Roof Lanterns and accessories. We are the only company that specialises in these products. It's what we do day in day out and you'll receive expert advice on your project whether it's a window replacement or a loft conversion. Our prices are extremely competitive and we have a price beat promise to back this up. Our friendly, knowledgeable team are here mon-fri 8am-10pm and sat 9am-1pm to help with any enquiry.
Informazioni di contatto
2 Glen Tye Road, Unit 5, FK7 7LH, Stirling, Regno Unito
- 01786357252
- sales@yarddirect.com
- www.yarddirect.com
4,9
Eccellente
1880 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful team
Very helpful team, with options explained, alterations happily made, and all at a very reasonable price. Thankyou Yard!
10 maggio 2025
Non scritta su invito
Risposta di YARD Direct
Good Afternoon Alistair,
Thank you for sharing your positive experience with us, we're delighted to hear you found our team helpful and you where impressed by our competitive pricing! Please don't hesitate to contact us in future for any further inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head of Marketing
Risposta di YARD Direct
Good Afternoon,
Thank you for taking the time to leave us such a positive review. We're delighted to hear your thoughts on our competitive pricing. Please don't hesitate to contact us in future for any further inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head of Marketing
Great service
Great service , super commination, or the Velux glass replacement and went perfect .
Will order again .
Thank you
14 aprile 2025
Risposta di YARD Direct
Good Morning Atanas,
We're delighted to hear your thoughts on our service and communication throughout your ordering to delivery process. Please don't hesitate to contact us in future for any further inquiries you may have.
Many Thanks,
Rory - Head Of Marketing
Such a great company to deal with
10 aprile 2025
Risposta di YARD Direct
Good Morning Roy,
Thank you for taking the time to share your positive experience with us, we're delighted to hear you where impressed by our services. Please don't hesitate to contact us in future for any further inquiries you may have.
Many Thanks,
Rory - Head Of Marketing
Very helpful in ordering and they…
Very helpful in ordering and they arrived next day brilliant and thank you Ross
8 aprile 2025
Non scritta su invito
Risposta di YARD Direct
Good Afternoon Lee,
Thank you for taking the time to share your positive experience with us, we greatly appreciate it. I'll be sure to pass your comments onto Ross I'm sure he'll be delighted to hear them. Please don't hesitate to contact us in future for any other inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Very helpful and understanding customer…
Very helpful and understanding customer service team. We would recommend your company to family and friends.
7 aprile 2025
Non scritta su invito
Risposta di YARD Direct
Hi Sarah,
Thank you for taking the time to share your positive experience with us, we're delighted to hear you'd recommend us to family & friends! Please don't hesitate to contact us in future for any further inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great company
Great company, i have bought numerous velux skylight blinds from Yard direct , never any problems.
25 marzo 2025
Non scritta su invito
Risposta di YARD Direct
Good Morning Mark,
Thank you for taking the time to share your positive experience with us, we're thrilled to hear about your may great experiences with us. Please don't hesitate to contact us in future for any further inquiries.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great service and prompt response to…
Great service and prompt response to questions. Prices are also very competitive. Will definitely be back if the need arises
12 marzo 2025
Non scritta su invito
Risposta di YARD Direct
Good Morning Adam,
Thank you for taking the time to share your positive experience with us, we're delighted to hear your positive thoughts on our speedy response time and our service from our fantastic little team here. Please don't hesitate to contact us in future for any further inquiries.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Very happy with the blind and a saving…
Very happy with the blind and a saving on buying from Velux directly!
10 febbraio 2025
Risposta di YARD Direct
Good Afternoon Joy,
Thank you for taking the time to share your positive experience with us! We're delighted to be hearing about your savings with us! Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
That rare combination of being competitive and accommodating
The quote service is good and they get back to you quick. I wanted an extended, just-in-time delivery so that I could align it with the necessary trades while not filling precious storage areas. They understood my dilemma and made me feel confident it will all go according to plan.
21 febbraio 2025
Non scritta su invito
Risposta di YARD Direct
Good Afternoon Dom,
Thank you for taking the time to share your positive experience with us, we're really happy to hear you where impressed by our speedy response times from our team and our fantastic assistance. Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great prices
Great prices, very helpful information on the phone and felt given just the help that was needed.
17 febbraio 2025
Non scritta su invito
Risposta di YARD Direct
Good Afternoon,
Thank you for taking the time to leave us such a positive review! We're happy to hear our team was able to cater to your needs. Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Quick and efficient sales team
12 febbraio 2025
Non scritta su invito
Risposta di YARD Direct
Hi Craig,
Thank you for taking the time to share your positive experience with us, we're delighted to hear you where impressed by our sales team. Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Fabulous service
11 febbraio 2025
Non scritta su invito
Risposta di YARD Direct
Hi Mick,
Thank you for taking the time to share your positive thoughts with us on our service! Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great service
Great service, quick response and quick delivery, friendly staff and ready to help with the full knowledge about the roof windows. Thanks a lot Yard
15 gennaio 2025
Risposta di YARD Direct
Good Afternoon,
Thank you for taking the time to share your positive experience with us! We're delighted to hear our aim to provide the best & quick service reflects back to our customers! Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Easy order process and super fast
14 gennaio 2025
Risposta di YARD Direct
Good Afternoon Russel,
Thank you for taking the time to fill us in on your positive experience with us, thank you for being a repeat customer with us, we're glad to hear you thought our ordering process was simplistic. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Excellent service
Good comms, competitive prices and delivered when they said it would be.
14 gennaio 2025
Risposta di YARD Direct
Good Afternoon Radwan,
Thank you for taking the time to leave such a positive review with us, we're very happy you where impressed by our fantastic communications from our team here. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Was able to speak with someone via…
Was able to speak with someone via WhatsApp initially but then in person when placing the order.
Refund for delivery ( not required)processed very quickly
22 gennaio 2025
Non scritta su invito
Risposta di YARD Direct
Good Afternoon Mr Macpherson,
Thank you for taking the time to share your positive experience with us, I'm very pleased to hear how you found our service & our speedy responses from our great little team here. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Risposta di YARD Direct
Good Afternoon Alan,
Thank you for taking the time to share your positive experience with us, we're happy to hear you where impressed by our services. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Good service and Cheaper …
The product I ordered was much cheaper from Yard direct than countless other sellers. I was kept informed of delivery throughout the process. Good service.
9 gennaio 2025
Non scritta su invito
Risposta di YARD Direct
Good Afternoon Steve,
Thank you for taking the time to share your positive experience with us, we're delighted to hear your thoughts on our competitive pricing & service. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Ross made it sound so easy to get new…
Ross made it sound so easy to get new velux blind replacement
16 gennaio 2025
Non scritta su invito
Risposta di YARD Direct
Good Afternoon Peter,
Thank you for taking the time to share your positive experience with Ross with us, I'll be sure to pass this review across to Ross I'm sure he'll be delighted to hear your positive feedback. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
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