Yamaha Music London Recensioni 

4993
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Website said the guitar was stock, ordered it 8 days ago and absolutely 0 updates since the order confirmation. Turns out it isn't even in the country yet which I didn't hear about until contacting... Leggi di più

Valutata 5 stelle su 5

Bought my 1st grade A refurbished electro acoustic apx direct from Yamaha..arrived after 3 days and was well packaged and as described. Hopefully the aftercare and warranty will be as good. I also ha... Leggi di più

Valutata 5 stelle su 5

Carl S the customer services manager is truly excellent. He responded to all my queries promptly and managed to sort the minor issues I had incredibly well and efficiently. The piano I bought was d... Leggi di più

Valutata 5 stelle su 5

The Yamaha store in London was close to the station few minutes of walk . We were served by Abigail Lee . Such a wonderful and sweet lady , she was very patient and extremely helpful in showing us... Leggi di più

Dettagli dell'azienda

  1. Negozio di strumenti musicali

Informazioni fornite da varie fonti esterne

Visit Yamaha Music London online or in-store for a full range of Yamaha musical equipment: pianos, keyboards, guitars, drums, orchestral musical instruments and much more!


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 6% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(4993)

454 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Poor Customer Service

Purchased an item online which was delivered quickly but there was an issue upon inspection. Raised my concerns using the online customer support service and it took almost a week to hear anything back from them despite ringing them on numerous occasions to try and resolve the issue. Terrible customer service and I certainly wouldn’t have expected that from Yamaha.

9 aprile 2026
Valutata 5 stelle su 5

Pre ordered guitar

Pre ordered guitar, was informed day it was shipped out and received that same day by ups which was 15 days after order, no update previous to shipping, however when ordered it did say usually within 14 days and the item was currently out of stock. So happy with service as expected to wait and Very Happy with guitar.

1 aprile 2026
Valutata 5 stelle su 5

Great product

Great product, quick delivery, well packaged, great communication, good company to deal with.
Would certainly recommend.

12 dicembre 2025
Valutata 5 stelle su 5

Professional sale support - great purchase experience

We were looking for a digital piano for our daughter as a beginner. With patient and detail explanation from the staff Abi, we bought a CLP-825 that got a good balance between our budget expectation and performance requirement. After the purchase, Abi followed up our order status closely and had provided regular update on the expected delivery date. Our purchase came with a stool; Abigail and the team had opened up the stool box for inspection before delivery. Abi and the team had found some unexpected defect and decided to offer us an upgrade stool ( due to delay). The upgraded stool arrived in the next day.

The overall experience was very good, and we greatly appreciate Abi and the team for the strong sense of quality control and professional sale support.

22 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

expensive equipment delivered to inside the bin -

my PA speaker was delivered to inside my recycle bin and a delivery note was not left - this could have resulted in it being thrown out had it been delivered on the wrong day - thankfully i checked my email and found it before I took the bins out for collection. The product itself is very good - the delivery was concerning.

8 aprile 2026
Valutata 1 stelle su 5

Disappeared?

Still waiting for a piano for my kid After 4 weeks. Not a single message from Yamaha!

22 marzo 2026
Logo di Yamaha Music London

Risposta di Yamaha Music London

Dear Tom,

Thank you for your review. We are sorry to hear you have not had any updates on your keyboard delivery.
Having checked this, we can see that your keyboard was shipped on the 23rd March but after failed delivery attempts, it has been returned back to us.
You should have received tracking updates by email, we are sorry if these did not come through.
Our Customer Service team will be in touch today to discuss some options with you.

Kind regards,
The Yamaha Music London Team

Valutata 5 stelle su 5

Lovely staff and very helpful

Lovely staff and very helpful. George initially helped me a couple of months ago, and was lovely, and I went back to them having finally decided on a Bb cornet purchase, but it was unavailable. However, Abigail was great and helped me get the exact one I wanted - calling me back with updates. She even went out of her way to give it a polish, too. Everyone was friendly and made my experience very positive. I would definitely recommend buying from there. Thank you!

10 aprile 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più