Website said the guitar was stock, ordered it 8 days ago and absolutely 0 updates since the order confirmation. Turns out it isn't even in the country yet which I didn't hear about until contacting... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bought my 1st grade A refurbished electro acoustic apx direct from Yamaha..arrived after 3 days and was well packaged and as described. Hopefully the aftercare and warranty will be as good. I also ha... Leggi di più
Carl S the customer services manager is truly excellent. He responded to all my queries promptly and managed to sort the minor issues I had incredibly well and efficiently. The piano I bought was d... Leggi di più
The Yamaha store in London was close to the station few minutes of walk . We were served by Abigail Lee . Such a wonderful and sweet lady , she was very patient and extremely helpful in showing us... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Visit Yamaha Music London online or in-store for a full range of Yamaha musical equipment: pianos, keyboards, guitars, drums, orchestral musical instruments and much more!
Informazioni di contatto
152-160 Wardour Street, W1F 8YA, London, Regno Unito
- 020 7432 4400
- customerservices@yamahamusiclondon.com
- www.yamahamusiclondon.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 6% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My piano stand and pedals were…
My piano stand and pedals were delivered the next morning after placing the online order.
Very fast. No problems at all.
Delivered quickly and top quality guitar.
Delivered quickly. Guitar very good as expected.
Tracking times would have been helpful. Many other carriers provide rough delivery times.
Quick delivery of a Revstar with P90's
Quick delivery of a Revstar with P90's. Easy purchase through the website, all well communicated. Fantastic instrument, especially for the price too!
Very good service,ordered Saturday…
Very good service,ordered Saturday delivered Tuesday very nice Guitar
Great company, great guitars
I have a number of Yamaha guitars and they never fail to provide excellent guitars. This purchase was for a FG830: it arrived well packaged and, as expected, is a fantastic instrument.
Poor Customer Service
Purchased an item online which was delivered quickly but there was an issue upon inspection. Raised my concerns using the online customer support service and it took almost a week to hear anything back from them despite ringing them on numerous occasions to try and resolve the issue. Terrible customer service and I certainly wouldn’t have expected that from Yamaha.
Pre ordered guitar
Pre ordered guitar, was informed day it was shipped out and received that same day by ups which was 15 days after order, no update previous to shipping, however when ordered it did say usually within 14 days and the item was currently out of stock. So happy with service as expected to wait and Very Happy with guitar.
Great product
Great product, quick delivery, well packaged, great communication, good company to deal with.
Would certainly recommend.
Professional sale support - great purchase experience
We were looking for a digital piano for our daughter as a beginner. With patient and detail explanation from the staff Abi, we bought a CLP-825 that got a good balance between our budget expectation and performance requirement. After the purchase, Abi followed up our order status closely and had provided regular update on the expected delivery date. Our purchase came with a stool; Abigail and the team had opened up the stool box for inspection before delivery. Abi and the team had found some unexpected defect and decided to offer us an upgrade stool ( due to delay). The upgraded stool arrived in the next day.
The overall experience was very good, and we greatly appreciate Abi and the team for the strong sense of quality control and professional sale support.
expensive equipment delivered to inside the bin -
my PA speaker was delivered to inside my recycle bin and a delivery note was not left - this could have resulted in it being thrown out had it been delivered on the wrong day - thankfully i checked my email and found it before I took the bins out for collection. The product itself is very good - the delivery was concerning.
Speedy delivery
Disappeared?
Still waiting for a piano for my kid After 4 weeks. Not a single message from Yamaha!

Risposta di Yamaha Music London
Super-quick service.
Very Quick Service
Very Quick Service. Straightforward ordering process. Order status updated as necessary.
Satisfied with arrangements with the…
Satisfied with arrangements with the Yamaha representatives. The keyboard is good except that the top octave is poor quality particularly in piano mode.
Lovely staff and very helpful
Lovely staff and very helpful. George initially helped me a couple of months ago, and was lovely, and I went back to them having finally decided on a Bb cornet purchase, but it was unavailable. However, Abigail was great and helped me get the exact one I wanted - calling me back with updates. She even went out of her way to give it a polish, too. Everyone was friendly and made my experience very positive. I would definitely recommend buying from there. Thank you!
Bought refurbished speaker
Bought refurbished speaker, its good as new when i received it and the sounds is very good
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