World Of Mowers Recensioni 

6091
•
TrustScore 2.5 su 5

2,7

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Valutata 1 stelle su 5

Ordered a gasket having carefully checked the part number etc. Waited two weeks for delivery but it was the wrong thickness. Tried contacting them via phone and e mail but no response. However did get... Leggi di più

Valutata 2 stelle su 5

Ordered item 2 weeks ago, not received. No communication when trying to understand why. Triwd via email twice and also tried calling countless times. Standard voicemails " we dont have anyobe to an... Leggi di più

Valutata 1 stelle su 5

Ordered a carb and heard nothing re delivery. E Mailed - no response. Called- no answer. E Mailed cancellation requesting refund - no response. Emailed a week later - no response. Eventually had to re... Leggi di più

Valutata 5 stelle su 5

Company reliably provided spares for diy grass trimmer as ordered. Due to universal shortage of components I waited for almost two months for parts. I accept this as understandable under the circu... Leggi di più

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Informazioni di contatto

2,7

Scarso

TrustScore 2.5 su 5

6K recensioni

5 stelle
4 stelle
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1 stella

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2,7

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(6091)

11 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

horrible experience.

horrible experience.
purchased a mower online in april. was told it will be delivered by May but its 29th september and yet not delivered. I had to actively chase my purchase and there was no update received from them.
I will never buy any item from them no matter how cheap they sell

29 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Has to be the worst customer service…

Has to be the worst customer service ever. Kept pointing me to exploded plans that had been photocopied thousands of time so blurred difficult to read. explained the parts i needed they told me the part numbers ordered them. 1st delivery parts missing. 2nd attempt wrong bolt sent. 3rd timer correct part but with no threads in the end to bolt blade on. Had to take part to a machine shop to get threads in it. Staff really do care at all.

15 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Appalling customer service

Do not mention whether an item is in stock or not. Just take your money including delivery and then complete silence. Waiting 3 weeks now, phoned numerous times with no answer, e mailed but no answer. Could have got part of eBay on next day delivery. Appalling customer service.

2 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

NOT IN STOCK AT ALL

Second time of using this company. Both times said it was in stock.
1st order finally arrived after chasing and this second order just not even getting a response when I email or call.

23 agosto 2024
Non scritta su invito
Valutata 2 stelle su 5

Surely you can put on site wheher parts are in stock or not.

Placed an order for parts as needed urgently. Trying to check if order on its way no response from emails and they do not answer calls. Surely the best way is to say on site if parts are in stock or not. Customer service is non existent. Update now received email will increase rate if and when the items do actually arrive

16 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Tanaka Spares UK

It is the only Tanaka spares supplier I could find in the UK. Steve was very helpful via email, but they did not answer the phone.

7 agosto 2024
Non scritta su invito
Valutata 2 stelle su 5

Still nothing.

They charge a delivery fee, give no info on when item is to be delivered just says pending and has done for 8 days. No replies to emails. Taken my money for items. By far the worst online company I’ve dealt with sorry haven’t dealt with cuz they seem to have no customer support or care.
Will not use again. Needed parts quickly and 8 days and counting is dreadful when you charge delivery fee. Let people know before they click pay if you don’t have items. Can’t blame Covid anymore.

17 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

I wished i had read the reviews before…

I wished i had read the reviews before ordering. I rang the number to check if they had stock and place an order. A very rude person told me we only accept online orders so go to the website was the response. I placed an order for three belts and they to my money over £150 and after waiting a week only two belts are delivered and no explanation apart from out of stock. No update on when i am likely if at all to recieve the third and most important belt of the three. I will be returning the other two and never ever using again. please read the other reviews and avoid at all costs.

29 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

You can't get through on the phone and…

You can't get through on the phone and can't leave a message either on answerphone. No reply received via contact page. No accelerator control lever received, although apparently in stock on 9/4/24. As of 22/4/24 not received and no idea when it might arrive. You have our money, we don't have the item. Not happy. As of 26/4 still not received and at 4.10pm they are already closed, although answerphone says they will close at 4.30pm.

22 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Good speedy service and everything arrived together and the time they said it would arrive.

10 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Super speedy service

Found the parts I needed on Monday evening and emailed to see if they were in stock. Tues morning Steve replied to confirm stock. I placed the order straight away and parts arrived the following morning ( today ) meaning I could fix my mower and get back working in the afternoon. Awesome service and a big thanks to Steve

2 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Brilliant technical advice followed by speedy delivery of parts ordered. Could not have been more helpful.

25 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service

Ordered part, didn’t arrive as expected so tried calling their phone number over several days - no answer ever - used their contact form - no reply…
Part eventually arrived , too late as I needed part in a hurry and bought it elsewhere.

25 maggio 2023
Non scritta su invito

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