Always has a speedy & reliable service. Sometimes we have had to order a few times a month for our surgery and often need items quite urgently. Williams Medical are always helpful.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very reliable service, friendly staff, products always arrive in good condition. I feel company need to update their login system to make ordering much easier for businesses who have accounts set up w... Leggi di più
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First time using the website to order materials for a busy Oral Surgery clinic. So far, the process has been very easy. Having looked into some of the other products they sell, I will be ordering from... Leggi di più
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I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture mediche
- Fornitore di attrezzature per diabetici
- Attrezzature e forniture ospedaliere
- Fornitore di apparecchiature mediche
- Grossista di prodotti farmaceutici
Informazioni su Williams Medical
Scritti dall'azienda
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Informazioni di contatto
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, Regno Unito
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Expectations WELL exceeded!
I have just had an extraordinary experience. I have found a company that really does care about its customers. I bought an INR checking machine last week (for a very good price, I must say) from WMS, but forgot to plan it so that it would be delivered whilst I was at home. I'd planned to be away for the weekend, just when it was due to be delivered. So I called them, and they were very understanding and helpful. They intercepted the order and delayed it so that it left on Monday instead. It arrived today, Tuesday, safe and sound. And the lovely lady from Customer Services had checked the delivery status and phoned me to ask if it had arrived ok. That is truly caring service, for which I am very grateful. I would give 10 stars if I could! Thank you.
8 ottobre 2024
Non scritta su invito
Risposta di Williams Medical
Hi Mark,
Thank you so very much for such a wonderful review. I've traced your order details and managed to find out that it was our Tina who was the young lady who looked after you from start to finish, amending your order delivery date and then calling you back to ensure you'd received your parcel safely.
I've made sure that your lovely comments were fed back to her and everyone here at Williams. We are so pleased that you've experienced such a great customer experience.
I hope you had lovely weekend away?
Kind regards
Cherie Coles
Customer Care Team Manager
Risposta di Williams Medical
Hi Jay,
Thank you so much for your lovely feedback on our sales staff and delivery service. I'll ensure that your comments are fed back to everyone here at Williams.
Kind regards
Cherie Coles
Customer Care Manager
Risposta di Williams Medical
Thank you for your 5 star review and feedback Naina. Were so pleased we were able to help.
Take care from us all at Williams Medical Supplies
Great experience as a first time buyer
Great experience as a first time buyer, good communication and super fast delivery. Thank you
1 ottobre 2024
Risposta di Williams Medical
Thank you for such a lovely review Louise, welcome to Williams and please remember, if there is anything we can do to help, just let us know on sales@wms.co.uk or 01685436666 and we will be happy to help.
Take care from us all @ Williams Medical
Quick delivery ,impressed
1 ottobre 2024
Risposta di Williams Medical
Thank you for the great review Keith, were so pleased we were able to help.
Take care from us all @ Williams Medical.
Risposta di Williams Medical
Hi Terry,
Thank you for your comment regarding the service you've received from us. We always aim to deliver a 5* service so it's really great to hear that we are achieving.
Kind regards
Cherie Coles
Customer Care Manager
I had a small hiccup with my order with…
I had a small hiccup with my order with WMS. It was lost in the system, showing as having been dispatched, but DHL having no trace of it. I both sent emails and phoned WMS. When Louise and Rhian got onto the case, my order was promptly delivered within 24 hours. These 2 great ladies came to my rescue. They apologised for the delay and even sent me a box of goodies as an apology and for good will too. Fantastic service from Louise and Rhian. Will definitely use WMS again.
13 settembre 2024
Risposta di Williams Medical
Good afternoon Mr Perrie,
Thank you for taking the time to complete our trust pilot survey. I'm sorry to hear you initially experienced a delay with your order but pleased that you allowed us to investigate and turn the issue around for you.
I'll ensure that your comments are fed back, not only to the ladies involved, but the whole of the sales floor. I'm also glad you enjoyed your goody box. Thank you once again 😊
Kind regards
Cherie Coles
Customer Care Manager
Excellent Service
The cuff on my BP monitor was damaged. Had it for a long time so was not sure I could get a replacement. Advisor was extremely helpful and order arrived very quickly and was exactly what I needed.
20 settembre 2024
Risposta di Williams Medical
Hi Ruth,
Thank you for completing our review and giving us such good feedback. it's great to hear how satisficed you are with not only your product, but our customer service and delivery timescales too.
Kind regards
Cherie Coles
Customer Care Manager
Very Helpful team
13 settembre 2024
Risposta di Williams Medical
Hi There,
Thank you for completing our Trust pilot survey this afternoon and giving us a an overall 5* rating, your comments mean so very much.
Kind regards
Cherie Coles
Customer Care Manager
Risposta di Williams Medical
Hi Roger,
It's to hear we've provided a first class service, we always strive to deliver the best results for our customer and to hear this has come to fruition makes everything worth while.
Kind regards
|Customer Care Manager
Great company to deal with
Telesales person quickly found info I needed in a very friendly manner
17 settembre 2024
Risposta di Williams Medical
Good morning Phillip,
Thank you so much for our feedback, we pride ourselves on the knowledge and efficiency of our staff here at Williams and so it's really great to receive such a positive review acknowledging their efforts.
Kind regards
Cherie Coles
Customer Care Manager
Easy to order and very efficient…
Easy to order and very efficient next-day delivery. Thank you.
17 settembre 2024
Risposta di Williams Medical
Hi Tim,
Thank you for your review and comments, it's always great to hear how we are doing.
Kind regards
Cherie Coles
Customer Care Manager
Best Service
Efficient service, polite knowledgeable staff, on time delivery, Thank You
12 settembre 2024
Risposta di Williams Medical
Hi,
Thank you for taking the time to review us and giving us such great feedback. I'll ensure your comments are fed back across the business, thank you once again.
Kind regards
Cherie Coles
Customer Care Manager
Quick and responsive
12 settembre 2024
Risposta di Williams Medical
Hi Karen,
Thank you for completing our trust pilot review, your feedback is so important us and it's great to hear that our efforts are satisfying our customer needs.
Kind Regards
Cherie Coles
Customer Care Manager
Always lovely on the phone and helpful
Always lovely on the phone and helpful.
Quick response to emails.
4 settembre 2024
Risposta di Williams Medical
Good morning Francesca,
Thank you so much for your lovely comments they've really made our day! 😊 Thank you again from all the team here at Williams
Kind regards
Cherie Coles
Customer Care Manager
Speedy delivery
3 settembre 2024
Risposta di Williams Medical
HI Liza,
Thank you for taking the time to complete a Trust Pilot review about us. It's great to hear we've delivered a 5 Star service. Thank you from us all at Williams Medical Supplies.
Kind regards
Cherie Coles
Customer Care Manager
We have used Williams for many years…
We have used Williams for many years and they are always very professional and easy to work with.
2 settembre 2024
Risposta di Williams Medical
Hi Jang,
Thank you for your lovely review about our staff here at Williams Medical Supplies. We always do our very best to put ours customers at the heart of everything we do, so your comments were really appreciated.
I'll ensure your they are fed back to all employees, thank you once again, and we look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care
Team Manager
It was quick and easy.
29 agosto 2024
Risposta di Williams Medical
Hi,
Thank you for completing the T Pilot review and giving us such a great rating.
Kind regards
Cherie Coles
Customer Care Manager
Efficient and Reliable
Efficient and Reliable. Never have any problems when ordering and always make us aware if items are unavailable.
5 settembre 2024
Risposta di Williams Medical
Good morning,
Thank you for taking the time to complete the T Pilot survey, your feedback is important to us. I'll ensure your feedback is shared with the business, we look forward to servicing in the future.
Kind regards
Cherie Coles
Customer Care Manager
Efficient delivery times
Efficient delivery times, friendly staff - too much packaging, large boxes etc for small/few items!!
28 agosto 2024
Risposta di Williams Medical
Hi Ann,
Thank you so much for taking the time to complete the TP review app. It's great to hear you are satisfied with our customer service and delivery times, I'll ensure this is fed back to the sales floor. I'll also ensure that your comments around excess packaging is fed back to our warehouse manager so that we can improve within this area going forward.
Kind regards
|Cherie Coles
Customer Care Manager
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