Wilsons Epsom Recensioni 

2164
•
TrustScore 4.5 su 5

4,6

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Valutata 2 stelle su 5

We went to Wilson’s thinking they were a Fiat dealer (implied by various websites) They are not.No Fiat reception.No new Fiats.We found a salesman who said they had some Fiats scattered around the var... Leggi di più

Valutata 5 stelle su 5

I recently bought a car from Olly at Wilson’s Epsom and couldn’t be happier with the experience. Olly was extremely professional, helpful and friendly throughout the whole process. He showed me th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My 2nd time getting a vehicle with Wilson's and this time I had the pleasure of being taken care of by Micheal. Michael was brilliant and took care of me from ordering car through to delivery and... Leggi di più

Valutata 5 stelle su 5

Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Carrozzeria
  4. Centro revisioni per auto
  5. Rivenditore di auto usate
  6. Servizio auto

Scritti dall'azienda

Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(2164)

318 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Henry was an awesome and proactive and…

Henry was an awesome and proactive and customer focused and went over and above with his finance team Alex and Ryan were very cooperative and phenomenal thank you so much we are very happy with the car. Thank you Henry with your patience.

30 luglio 2026
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Risposta di Wilsons Epsom

Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Matthew was exceptional

Matthew was exceptional in how he dealt with my daughter buying her car. No pressure whatsoever along with being professional and courteous. One of the best car sales people I've ever come across in my 30 years of buying 15 cars.

29 luglio 2026
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Risposta di Wilsons Epsom

Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

We had excellent service from Mick.

We had excellent service from Mick.
He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were looking for.
Mick is extremely knowledgeable and clearly a credit to Wilsons of Epsom.
I do hope Wilsons rethink letting staff resume the option to pay and use the electric charges for their own vehicles
It seems to make sense to help your employees.

26 luglio 2026
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Risposta di Wilsons Epsom

Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Brilliant customer service from Sam and…

Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.

28 luglio 2026
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Risposta di Wilsons Epsom

Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Met today with HARRY H for an informal…

Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car.
He was super helpful, guided us through a few different options nd think it really helped her clarify which car she needs to concentrate on.
Many thanks for all his help.

27 luglio 2026
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Risposta di Wilsons Epsom

Hi Sandy, thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Harry was able to provide such a helpful and informative experience while helping your granddaughter explore her first car options. Buying a first car is an exciting milestone, and it's great to know Harry took the time to guide you through the different choices and help her feel more confident about what will suit her best.

We'll be sure to pass on your kind words to Harry – he'll be thrilled to hear your feedback. We wish your granddaughter all the best with finding the perfect first car, and we look forward to welcoming you back to Wilsons Epsom when you're ready. Best wishes, Wilsons

Valutata 5 stelle su 5

Excellent service

Excellent service, very supportive all way through for the purchase of new vehicle and parts exchange .

27 luglio 2026
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Risposta di Wilsons Epsom

Hi Jay, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and that you found the team to be very supportive, we will make sure that we share your praise with them. If we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Very smooth process

Very smooth process, and Henry was extremely kind and helpful the whole time.

27 luglio 2026
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Risposta di Wilsons Epsom

Hi Nicolas, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Henry was very helpful and…

Henry was very helpful and knowledgeable helping me find the right car. Lovely to see Harry as well😍

26 luglio 2026
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Risposta di Wilsons Epsom

Hi Becky, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and will make sure that we pass your praise across to both Henry and Harry. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

amazing service

matthew was amazing let the me take my time choosing between cars and didn’t rush me at all! amazing customer service and would go to him again.

21 luglio 2026
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Risposta di Wilsons Epsom

Hi Rena, thank you for taking the time to leave us your 5-star review. We are deligted to hear about the service that you received from Matthew, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Was helped by mick to help secure a new…

Was helped by mick to help secure a new vehicle and the service I received was excellent

20 luglio 2026
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Risposta di Wilsons Epsom

Hi Oliver, thank you for taking the time to leave us your excellent 5-star review. We are delighted to hear about the service that you received from Mick, we will be sure to share your praise with him. Thank you for choosing WIlsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons

Valutata 5 stelle su 5

Subah was amazing he really listened to…

Subah was amazing he really listened to what out needs where and our price range, friendly and very accommodating. Excellent service

19 luglio 2026
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Risposta di Wilsons Epsom

Hi Toni, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Subah, we will be sure to share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your car for a long time to come. Best wishes, Wilsons

Valutata 5 stelle su 5

Byran was excellent

Byran was excellent, efficient and very detailed. Thank you !

18 luglio 2026
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Risposta di Wilsons Epsom

Hi Chantal, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your experience at our dealership and the service that you received from Bryan, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Had a great experience with Subah

Had a great experience with Subah, got me in the right car very quickly and delivered a quick and stressfree sale. Many thanks!

18 luglio 2026
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Risposta di Wilsons Epsom

Hi Mr Woods, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Subah, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Henry provided excellent service and…

Henry provided excellent service and was very helpful today. Thank you Henry!

18 luglio 2026
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Risposta di Wilsons Epsom

Hi Ashleigh, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Wonderful customer service Subah

Wonderful customer service Subah. Perfect car. Thank you

17 luglio 2026
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Risposta di Wilsons Epsom

Hi Jackie, thank you for taking the time to leave us your 5-star review. We hope that you enjoy your new car for a long time to come. Best wishes and happy motoring, Wilsons

Valutata 1 stelle su 5

The process for receiving the loan car…

The process for receiving the loan car is too much pathetic.

Till last year it was all good.

This year there is a single person across all service center and just for picking the loan car, it took 2 hours in waiting room.

And pick time for more than 1 hour.

It's too frustrating.

I have been with Wilson for past 5 years but this would be last and will find something else in future.

14 luglio 2026
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Risposta di Wilsons Epsom

Hi Sharad, we are sorry to see your one-star review. We will make sure that we share your feedback with the senior management team so that they can look into your recent experience in further detail. Many thanks, Wilsons

Valutata 5 stelle su 5

Highly recommended

The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handover - very knowledgeable, polite and friendly. I’d certainly recommend the Renault Scenic E-Tech, Wilson’s at Epsom, Subah and Jake. Thanks

6 luglio 2026
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Risposta di Wilsons Epsom

Hi Richard, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from both Subah and the team, we will definitely share your praise with them. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Matthew is so helpful and patient

Matthew is so helpful and patient. He replies really fast. He helps me with all the questions both about the car itself and everything around buying the 1st car. Really appreciate his support and help.

11 luglio 2026
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Risposta di Wilsons Epsom

Hi Kai, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Matthew, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Valutata 5 stelle su 5

Nice guy

Service was really good and was really nice and smiled also was really funny

10 luglio 2026
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Risposta di Wilsons Epsom

Hi Phoebe, thank you for taking the time to leave us your 5-star review. We are are happy to hear about your recent visit upon our dealership and will make sure that we share your kind praise with the team. Best wishes, Wilsons

Valutata 5 stelle su 5

Excellent experience with Khalid

Excellent experience with Khalid! He was friendly, professional, and made the whole car-buying process quick and stress-free. Great communication throughout, and I wouldn’t hesitate to recommend him. Thanks again!

8 luglio 2026
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Risposta di Wilsons Epsom

Hi Raffaele, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Khalid, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons

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