Williamsmotor Company Recensioni 

153
•
TrustScore 3 su 5

2,8

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Valutata 5 stelle su 5

What a fantastic dealership From start to finish they were helpful friendly and attentive I couldn’t be happier with my new car it was definitely worth the drive of over 2 hours

Valutata 1 stelle su 5

⭐ 1 star Absolutely shocking experience. I rejected the car the day after collecting it after finding problem after problem. What makes me angry is the previous accident damage was never disclose... Leggi di più

Valutata 5 stelle su 5

Just bought a car from Williams Motor Company, really good service and friendly staff. Car is in exact condition as described and really efficient sales process. Also offered me a fair price for my pa... Leggi di più

Valutata 1 stelle su 5

My experience with this garage has been disappointing. I bought a used car which had faulty brakes that required repair soon after purchase. Despite raising the issue with the garage, they have not co... Leggi di più

2,8

Nella media

TrustScore 3 su 5

153 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,8

Tutte le recensioni

(153)

63 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Nightmare experience.

I’ve been reluctant to write a review because I always feel it’s right to give businesses a chance, but given the serious amount of issues I’ve had since purchasing a car from here I feel it’s only right to let other consumers know. I’ll start with the positives, initially when I had issues with the car, the team were helpful in rectifying missing items, broken parts etc. Eventually they offered a free two year warranty, which I accepted. The car I bought was a Vauxhall Corsa Premium, 2020. It was advertised as pristine condition, no faults listed, and immaculate pictures throughout. I’ll list some of the issues I’ve had since purchase:
- on delivery, the car wasn’t cleaned, had rubbish inside, stank of dogs, had warning lights on, and a flat tyre
- The interior was (and still is) highly soiled. Marked on the roof, cigarette burns etc
- The bonnet handle was broken, a window roller is missing, the parcel shelf was missing, the boot floor was broken, no tyre inflation kit as advertised.
Now the company tried to rectify some of these, replacing some missing and broken parts. Then, within 8 weeks:
- engine fault, electrical wiring issue, fixed at own expense
- the sound system completely failed
Having fixed this, I thought the worst was over. I’d now had the car for 12 weeks. And it failed to start.
- new starter motor required, in garage for 3+ weeks, I had to hire a car. The garage offered to pay the excess as a ‘gesture of good will’.
Again, I hoped the worse was over. Until the bumper started coming off. Turns out the entire front right headlight bracket has been glued (yes glued) back together after what I can only suspect was an accident (which also explains the different colouring of the doors). The whole light bracket is broken when the glue failed, which made the bumper come off (also broken). The cost for a new one of these lights is currently over £300. That’s without the bumper being sorted.

So long story short - at the end of my tether, stuck on a finance agreement for an absolute wreck of a car that has issue after issue. Absolutely not what was sold, and I wish I had returned it when I said I wanted to. It continues to cost me money I don’t have, and is absolutely stressful.

So, all in - I’d avoid this company. I think I would have got a better car from Matilda’s dad. If you do buy, make sure you are 100% sure what you are buying - and take an expert to inspect it.

31 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

A terrible car sales company

I purchased a car from this company and it broke down after only two months. I took it to a garage for a diagnostic test and discovered several issues, including faulty wiring, a cracked cylinder head, and a poorly fitted/leaking coolant reservoir, causing the engine to overheat. After weeks of disputes, the company stopped answering my calls and directed me to contact the finance company for further complaints. The finance company arranged for the car to be returned to the company for repairs, but when I received the car back a month later, there was no documentation detailing the work that had been done. Despite my attempts to contact the company, they refused to answer my calls and communicate with my broker about the issue. In my experience, this has been the worst company to deal with, and I strongly advise others against purchasing a car from them.

6 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Auction rubbish at premium prices

Sold me a car they were fully aware had faults. Engine light came on during the journey home. The Cost of repairs £2000+.

Inspection also showed they cleared the codes themselves!

Rejected my request for refund. Will now have to go through legal proceedings and waste even more time.

It is clear this is a very dodgy operation indeed - Beware.

10 maggio 2024
Non scritta su invito

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