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Valutata 4 stelle su 5

Beautiful long sheepskin chair pads. I'm absolutely over the moon with my products! Wonderful products and great value! Ordered Sunday and delivered Thursday. The only reason I didn't give 5 stars... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Don't bother ordering u get no confirmation of delivery and paid for next day delivery , ignore your messages n dont pick up phone. Then you get a message number isnt working. Whatapp. You get automat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was looking for something to rejuvenate my year old sheepskins that adorn our dining table chairs. They get a lot of wear and was keen to refresh them. The Woolies Restorative Spray smells lovely and... Leggi di più

Valutata 5 stelle su 5

These skins are absolutely gorgeous! Wildash kept me updated throughout the entire process. Because these are natural products and not mass produced, there was a longer processing time, though Mae Ann... Leggi di più

Dettagli dell'azienda

  1. Fornitore di pelli di pecora e prodotti di lana
  2. anche in
  3. Negozio di accessori di moda
  4. Negozio di casalinghi

Scritti dall'azienda

Luxury, sustainable, design-led home accents and fashion accessories. Specialists in beautiful large sheepskin rug and fur throw production for beautiful homes. Quirky and delightful personalised products including the inimitable ruler height chart and...


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

374 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(374)

16 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Terrible customer service, no items and no refund

I reached out to customer service after 4 weeks with no updates to my order - they responded offering to replace an out of stock item. I declined and asked for a refund, they still have not responded despite multiple followups over 2 more weeks. Absolutely horrible customer service, it's been a month and a half now with no order and no refund.

23 giugno 2024
Non scritta su invito
Logo di Wildash London

Risposta di Wildash London

Hello Claire - we have tried requesting contact information through Trustpilot for you, but we have yet to hear from you. I am sorry you have had a less than great experience with us here at Wildash. We strive to create a great customer experience from end to end.
I assume this issue has now been resolved, but if you have any questions, please get in touch (whatsapp is the best for us!)

Valutata 5 stelle su 5

Beautiful bespoke sheepskin rug

Beautiful bespoke sheepskin rug - it took ages to come as Wildash would not compromise on quality - so when it did eventually come it was beyond expectation. Fantastic quality. Mae kept us up to date with progress on the order and made it very personal - thank you Mae.

8 maggio 2024
Valutata 1 stelle su 5

Diabolical

Diabolical Service. I ordered a preorder and waited patiently as the date came and went. I’ve sent two emails which both got an automated response and I’ve phoned three times and it doesn’t matter when you phone they are always “helping another customer out” so I leave a message asking to be called back and nothing. Am now having to open a dispute through PayPal which is basically a disgusting way to treat a new customer!

23 aprile 2024
Non scritta su invito
Valutata 2 stelle su 5

I placed the order with the indication…

I placed the order with the indication on the website that I would receive within up to 9/10 days.
In the event - it was closer to 2 months.
So I’m sure you will appreciate why I was disappointed in the Wildash experience this time.
However, Mae was lovely, professional & v helpful dealing with me & my increasing impatience with the situation.

1 marzo 2024
Valutata 5 stelle su 5

Beautiful

Quick delivery , beautiful, reasonably priced item . Well packaged , will definitely be a returning customer !

1 marzo 2024
Non scritta su invito
Valutata 4 stelle su 5

Beautiful product

Beautiful product. The shipping out of the items was a little slower than their website said. So took a good month to get out the door, but they are so gorgeous it’s worth it.

13 febbraio 2024
Non scritta su invito
Valutata 4 stelle su 5

Wonderful sheepskin rugs

I was very pleased with my second order of sheepskin rugs. They are excellent value for money, very soft and look fabulous draped over the back of my sofa (I can't bear to put them on the floor yet).

I was disappointed at how long delivery took - 19 days. My first order was delivered by Royal Mail and only took a week.

17 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Wild ash service

Excellent service. The order was well packaged and arrived safely. Not sure about the tracking service. It was a bit hit and miss.

16 gennaio 2024
Valutata 2 stelle su 5

Bad customer return service

Unfortunately we found that these sheepskin did not really match what we really wanted in our bathroom

We wrote to the founder of Wildash and ask to return these, but never had a response, but instead receive continuous annoying promotional email
We also tried to use the online return function, but got the response that the unopened spray could not be returned and that we had to contact them by mail (that clearly was ignored)

Seems like this this company has the primary company of selling, but no customer service if anything needs returning

Very sad to be honest

19 dicembre 2023

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