Wickes - Torquay Recensioni 

107
TrustScore 4.5 su 5

4,7

Orchard Way, Torquay Torquay, TQ2 7FA, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thank you to Jake and the friendly Torquay store team. We were in search of some specific timber posts and Jake spent the time locating stock in the warehouse, helping to make sure we found exactly wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lorraine from Torquay was an amazing help from start to finish. We were absolutely clueless with designing our bathroom and she made all of our stress disappear and helped us decide exactly what we ne... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Still no response after i sent a response to your questions concerning the failure of Wickes It has been frustrating to say the least.. Where is your response to my complaint? Where’s the phone ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just like to give a shout out for customers service kyle was really helpful in doing my order for polycarbonate sheet had them delivered next day with excellent courier I had one sheet returned to sto... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Torquay

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(107)

13.788 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I was served by a lady called Mary

I was served by a lady called Mary. She was very helpful and made it a good experience

9 giugno 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

We're happy to hear that you had a good experience. We appreciate you mentioning the great service you received from Mary!-GS

Valutata 5 stelle su 5

Team of the week @ Torquay Wickes

Team of the week in Torquay Wickes. So helpful was Tony, listening to my requirements and went out of his way to get stock from stores. Excellent customer service followed from Mary on the till and also Emily interacted as a great team and ambassadors for Wickes. Friendly staff, knowledgeable of products and a great store. Very clean store and excellent stock levels! Thank you to all in the Torquay Wickes store. Please reward these staff members with Wickes nominations for outstanding customer service.

13 giugno 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

We appreciate you sharing your positive experience at our Torquay store. It's great to hear our team provided such helpful and friendly service. We'll be sure to pass on your kind words!-GS

Valutata 5 stelle su 5

What a clean and tidy store

What a clean and tidy store. Nothing was too much trouble for Mary the cashier. Couldn’t find the stock but she organised its location and had it present at the till by Anthony. Thank you Mary and Anthony a credit to Wicks .

11 giugno 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hi Brian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony and Mary in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Kitchen

The gentleman that helped me was called Tom he was amazing and so helpful he listened to me and he designed my kitchen to my needs I would recommend wicks and tom to anybody that is thinking of buying a kitchen

30 maggio 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

We appreciate you sharing your experience with Tom! We're happy to hear that you received amazing and helpful service and that your kitchen design met your needs. We value your recommendation!
-AF

Valutata 5 stelle su 5

Mary in the Torquay store is so polite…

Mary in the Torquay store is so polite and helpful she’s an asset to your business

26 maggio 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

We appreciate your kind words! We're happy to hear that you found our team member Mary so helpful-GS

Valutata 5 stelle su 5

Torquay

All the workers are very helpful, not a massive store but carry most of the stuff you need, above all else we got one at Torquay so I now don’t have to go the rip off place down the road, oh and I get 10% off everything.

18 maggio 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

We're happy to hear that our helpful team and convenient location met your needs. We appreciate your feedback! TW

Valutata 5 stelle su 5

Comfortable relaxed DIY shopping

Over the past few days I have been working on a project and decided to visit Wickes in Torquay. What a really wonderful experience. The floor staff absolutely amazing, help me no end to sort what I needed. Checked stock and acquired more parts I needed from their stock room. The staff on the checkout such a delightful team. A very relaxed DIY shopping experience

5 maggio 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Thank you for taking the time to leave your review. We're thrilled to hear about your positive experience at our Torquay store. We're delighted that you found our team so helpful and that you were able to get everything you needed for your project. We hope your project goes smoothly!
-AF

Valutata 5 stelle su 5

First visit to Wickes Torquay and was…

First visit to Wickes Torquay and was really impressed with the helpfulness of staff, especially Connie, who helped me set up a TradePro account.

25 aprile 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hey Alex, thank you for your five-star review, and I'm glad you enjoyed the service from Connie in our Torquay store! - Dylan

Valutata 5 stelle su 5

Me and the wife highly recommend this…

Me and the wife highly recommend this store in Torquay the staff are second to none and very helpful

1 aprile 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hi Sean, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valutata 5 stelle su 5

Recent purchase Great experience and…

Recent purchase Great experience and very reasonable Delivery charge and Tony was very helpful

17 aprile 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

We're so glad to hear you had a great experience! We appreciate your kind words about Tony and our delivery charges. We strive to provide excellent customer service and affordable options.
-AF

Valutata 5 stelle su 5

Faith Restored in good Customer relations.

Omg, what a difference. I’d been to a few builders merchants trying to source and price the materials I needed to complete my project.
I walked in to Wicks Torquay and was immediately greeted with the warmest of smiles. The Lady behind the desk not only knew her stuff but had my best interests in hand. Connie was by far the best customer focused assistant I’d had the pleasure to meet. I couldn’t have my ideal chosen delivery date but after adjusting how we bought my order, my complete order is being delivered on my requested day. She went above and beyond for me, the customer and I truly hope “Wicks” know how good an employee they have there.
Thank you so much Connie.

18 aprile 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hey Graham, thank you for your wonderful review, and I'm delighted Connie was first class in helping you! - Dylan

Valutata 5 stelle su 5

Great service

Great service, helpful staff, great offers in-store. The store has a straight forward layout making it easier to shop.

18 aprile 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Thank you for your kind words. We're thrilled to hear that you had a positive experience with us. We appreciate your feedback and are glad you found our store easy to navigate-GS

Valutata 5 stelle su 5

Lorraine from Torquay Wickes was…

Lorraine from Torquay Wickes was fantastic, she helped us design our beautiful kitchen and we are so pleased with the results. Thank you Lorraine ❤️

31 ottobre 2024
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

We're so happy to hear that you had a positive experience with Lorraine. It's wonderful to know that she was able to help you design your dream kitchen. We appreciate your kind words and will share your feedback with Lorraine.
-AF

Valutata 5 stelle su 5

Lorraine from Torquay has been…

Lorraine from Torquay has been brilliant even coming in on her day off to help us finalise our new kitchen 😁 She has been really helpful and I would highly recommend the Wickes bespoke kitchen service.

5 aprile 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Thank you for your kind words! We're delighted to hear that you had such a positive experience with Lorraine. We strive to provide excellent customer service, and it's wonderful to know that she went above and beyond to help you finalize your new kitchen. We're so glad you're happy with the results! - SW

Valutata 5 stelle su 5

Will definitely shop here again

We visited Wickes in Torquay for the first time, although it's our nearest large DIY outlet. We were very impressed by the help provided by staff - especially Tony - who went out of his way to assist with our queries. We ended up buying more than planned, but we were happy to do so as the prices were excellent as was the service. 👍

28 marzo 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hi Roger, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Well stocked store with great staff

We have purchased many and item from your Torquay branch of Wickes. The store is always clean well stocked and very easy to navigate around. Prices are always good value with many a good deal regularly which other DIY stores do not give. Your staff are always very helpful when finding items. The lady at the checkout is especially helpful and always very cheerful, and friendly. Good experience al round.

26 marzo 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hi Angie, Thank you for your kind review. We are thrilled to hear about your positive experience at our Torquay branch. We are committed to providing a clean, well-stocked, and easy-to-navigate shopping environment for our customers. We are also pleased to hear that you find our prices competitive and that our staff are always helpful and friendly. We appreciate your loyalty and look forward to welcoming you back soon. - SF

Valutata 5 stelle su 5

Lorraine is absolutely brilliant

Lorraine is absolutely brilliant, such a professional, friendly and knowledgeable person. The exact designer you would want handing a really important space, she flawlessly knew the tiny details of products and brands, her way around the showroom to every draw example and her enthusiasm was brilliant. Thank you Lorraine!!

25 marzo 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hi Lauren, Thank you for your kind words! We are thrilled to hear about your positive experience with Lorraine. We appreciate you taking the time to share your feedback and hope you enjoy your new space. - SF

Valutata 5 stelle su 5

Bathroom

I have purchased a few bathrooms from wickes and found them to be of great quality. Marie is friendly, incredibly efficient and a Awesome person. Thank you!

22 marzo 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Thank you for your kind words! We're so glad to hear that you've had positive experiences with our products and that you found Marie to be so helpful. We appreciate your feedback and look forward to serving you again in the future. - SW

Valutata 5 stelle su 5

Our New Kitchen

Lorraine our design consultant was excellent and her design was Spot On!!!!!!
Very Pleased.

17 marzo 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Thank you for your kind words. We're delighted to hear that you were pleased with the design and service you received. - SW

Valutata 5 stelle su 5

Excellent service

This is the second time we have been helped by Marie Gwillam. She is a credit to the store. Knowledgable, professional, courteous, friendly and proficient

8 marzo 2025
Non scritta su invito
Logo di Wickes - Torquay

Risposta di Wickes - Torquay

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Marie in our store and that they provided you with useful advice. -AH

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più