Wickes - Peterborough Recensioni 

173
•
TrustScore 4.5 su 5

4,7

Forty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB

•

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Valutata 5 stelle su 5

Very good experience, bought some kitchen cupboards and the whole process was simple, Andrea was also very helpful and friendly. Would recommend this store, also much cheaper than the alternative DIY... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in to order kitchen tiles and flooring for our kitchen ( which is being designed and installed by Wickes). Both Sarah and Sally were extremely helpful in ensuring we got the right amount of tiles... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I always buy my compost for summer bedding plants and later in the year for winter pansies from Wickes in Peterborough. It isn’t just the price thats attractive, but whenever I’ve used click and colle... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Once the order had been placed and paid for, the communication from the in store design team was very poor. Emails and phone calls were left unanswered, we had to chase on more than one occasion for s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Peterborough

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, Regno Unito

  • +441733342937

4,7

Eccellente

TrustScore 4.5 su 5

173 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(173)

14.656 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very good experience

Very good experience, bought some kitchen cupboards and the whole process was simple, Andrea was also very helpful and friendly. Would recommend this store, also much cheaper than the alternative DIY places.

24 ottobre 2026
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Risposta di Wickes - Peterborough

Hi Chris. We are so pleased to hear about your fantastic experience purchasing your new kitchen cupboards. It is wonderful to know that the entire process was straightforward and that you received such friendly, helpful service from Andrea while enjoying great value for money. Thank you for taking the time to share your kind feedback and high recommendation with us. - Andrew

Valutata 1 stelle su 5

Poor customer service and communication from the moment the order is placed.

Once the order had been placed and paid for, the communication from the in store design team was very poor. Emails and phone calls were left unanswered, we had to chase on more than one occasion for several reasons including missing items and refunds for incorrect items that were ordered by Wickes - eventually having to escalate the problems to the customer experience centre (who were helpful). It took weeks to be refunded nearly £1k for shower trays that Wickes ordered that were not fit for purpose, in the mean time I’d had to purchase separate trays elsewhere as the whole installation was being held up. I also never received tiles that Wickes ordered, and again had to purchase tiles elsewhere whilst waiting and chasing £600 owed to me.

29 ottobre 2026
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Risposta di Wickes - Peterborough

Hi Deborah,

We are incredibly sorry to hear about the communication you experienced and the significant delays you faced in receiving your refunds for the incorrect and missing items. This isn't the level of service we aim to provide. We have requested further information, so we can look into this matter for you. -Ellysse

Valutata 5 stelle su 5

Click and collect is excellent

I always buy my compost for summer bedding plants and later in the year for winter pansies from Wickes in Peterborough. It isn’t just the price thats attractive, but whenever I’ve used click and collect to buy 3 x 50L bags of compost a member of staff always asks me if I need help carrying the bags to my car. Yes please! Today it was pouring with rain but 2 members of staff asked if I needed help and loaded my car for me. Thank you. I love the friendly service I always get at this branch.

21 ottobre 2026
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Risposta di Wickes - Peterborough

We are so pleased to hear about your wonderful experience at our branch. It is fantastic that the team braved the pouring rain to assist you and load the heavy bags of compost into your vehicle. We truly appreciate you taking the time to share such kind feedback about our service. -AK

Valutata 5 stelle su 5

Came in to order kitchen tiles and…

Came in to order kitchen tiles and flooring for our kitchen ( which is being designed and installed by Wickes). Both Sarah and Sally were extremely helpful in ensuring we got the right amount of tiles and flooring for project . Calculating the amount needed. Very friendly whilst also being very professional

19 ottobre 2026
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Risposta di Wickes - Peterborough

Hi Jo. We are so pleased to hear about your great experience when choosing the finishing touches for your project. It is wonderful that Sarah and Sally were so helpful and friendly, guiding you through the exact measurements and calculations needed for your order. Thank you for sharing such kind feedback, and we hope everything goes smoothly with the upcoming installation. - Andrew

Valutata 5 stelle su 5

Daniel Allen was exceptionally helpful…

Daniel Allen was exceptionally helpful in designing a kitchen for our house. He was very attentive and wanted to do the very best job. He took the time to answer lots of questions and reassure over how it would all come together. 10/10!

19 settembre 2026
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Risposta di Wickes - Peterborough

We are so pleased to hear about your fantastic experience. It is wonderful to know that Daniel Allen provided such attentive, patient, and reassuring support throughout the entire kitchen design process. Thank you very much for taking the time to share your kind feedback with us. -AK

Valutata 4 stelle su 5

Amber really Helpful

Although wicks didn’t have the paint I was looking for, Amber helped me by looking for alternatives. She was really friendly and knowledgable

17 ottobre 2026
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Risposta di Wickes - Peterborough

We are so glad to hear that Amber was able to assist you with finding suitable alternatives. It is wonderful to know that her friendly service and helpful advice made a positive difference during your visit. -AK

Valutata 5 stelle su 5

Came I buy some decorating stuff

Came I buy some decorating stuff , didn't know what I needed . Colin came to my aid and helped with find all my items . Colin was so kind and helpful , I will
Continue shopping at Wickes because of customer services and great prices GS

9 ottobre 2026
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Risposta di Wickes - Peterborough

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that Colin was helpful and kind during your visit helping you find the decorating materials you needed. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

We visited the store about a year ago…

We visited the store about a year ago and this is when we met Kate. Kate was so helpful in the design of our kitchen and all the way through the process. We would highly recommend her if you’re thinking of having a new kitchen.
Thanks Kate.

7 ottobre 2026
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Risposta di Wickes - Peterborough

We are so pleased to hear about your fantastic experience creating your new kitchen. It is wonderful to know that you received such exceptional support and helpful guidance from Kate throughout the entire process, from the initial design to completion. Thank you so much for sharing your kind feedback and recommendation. -AK

Valutata 5 stelle su 5

We had a great experience at this store…

We had a great experience at this store on Sunday, both Dan and Josh showed pure professionalism and had extensive knowledge of what I needed. They were honest and super helpful, ensuring I left with exactly what I needed! So friendly and approachable will definitely be returning for supplies!
Thanks again both!

4 ottobre 2026
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Risposta di Wickes - Peterborough

We are so pleased to hear that you had such a fantastic visit on Sunday! It is wonderful to know that the team provided such knowledgeable, honest, and friendly guidance to ensure you found exactly what you were looking for. We truly appreciate your kind feedback and look forward to welcoming you back for your future supplies. -JG

Valutata 5 stelle su 5

Abdur was very helpful during my visit

Abdur was very helpful during my visit, was looking around for some soil, he took me around and helped me lift the heavy bags, he also loaded them in my car. Excellent service . Thank you

3 ottobre 2026
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Risposta di Wickes - Peterborough

We are so pleased to hear about your wonderful experience. It is fantastic to know that Abdur provided excellent service by guiding you to the right products and helping with the heavy lifting all the way to your vehicle. Thank you so much for taking the time to share your kind feedback with us. -AK

Valutata 5 stelle su 5

Genuine, honest and friendly staff members

Walking in to the store it was clean, tidy, bright and clear of clutter. There was staff members on hand to answer any questions that us as amateur decorators had. One staff member who stuck out particularly was Colin. His knowledge of tiles was phenomenal and was just a genuinely nice, friendly guy. Steve also stuck out as a knowledgeable friendly guy. They are both genuine and demonstrate all of wickes values and are both a real credit to wickes as a company. Thank you both for your help!

2 ottobre 2026
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Risposta di Wickes - Peterborough

We are delighted to hear about your great experience visiting our store. It is wonderful that Colin and Steve were on hand to assist you with your decorating questions and that their tile knowledge and friendly service made such a positive impression. Thank you so much for taking the time to share your kind feedback with us! -AK

Valutata 5 stelle su 5

Dealt with Steve at the Peterborough…

Dealt with Steve at the Peterborough store, extremely helpful and polite

26 settembre 2026
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Risposta di Wickes - Peterborough

Hello Mark, we are so pleased to hear that Steve at the Peterborough store was extremely helpful and polite. We truly appreciate your kind words. -JG

Valutata 5 stelle su 5

Lovely lads

Lovely lads. Really helpful. Joshua is a right flirt (joke) Helped with bag to the car. Thanks lads

26 settembre 2026
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Risposta di Wickes - Peterborough

Hello, Thank you for taking the time to share your positive experience with us. We're so pleased to hear that our colleagues were helpful and assisted you with your bag to the car. We appreciate your kind feedback! -JG

Valutata 5 stelle su 5

Pav is a true asset to Peterborough…

Pav is a true asset to Peterborough store he was incredibly helpful and knowledgable, attentive, personable and respectful - he recognised me from a previous visit and greeted me back to the store warmly he then personally assisted me with my puchase

25 settembre 2026
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Risposta di Wickes - Peterborough

Hi Wendy, We're delighted to hear about your experience at the Peterborough store! It's wonderful that Pav was incredibly helpful, knowledgeable, and attentive, and that they personally assisted you with your purchase. We truly appreciate your kind feedback. -Ellysse

Valutata 5 stelle su 5

Sally and Sarah at the Peterborough…

Sally and Sarah at the Peterborough store gave great customer service today we were buying a new kitchen and had a lot of questions and between the two of them and there knowledge we came home today with a new kitchen 😀 fantastic service will be going back again

22 settembre 2026
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Risposta di Wickes - Peterborough

Hello Jennifer, we're so pleased to hear about your fantastic experience! It's wonderful that Sally and Sarah at the Peterborough store provided such great customer service and helped you with all your questions. We are delighted you came home with a new kitchen and will be returning again. -JG

Valutata 5 stelle su 5

Dan at the Peterborough store was…

Dan at the Peterborough store was amazing. I am a wheelchair user but nothing was too much trouble for Dan. He help me select the wood I needed, put my payment through the til and put it in my car. Top guy

18 settembre 2026
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Risposta di Wickes - Peterborough

We're so pleased to hear about your positive experience at our store! It's wonderful to know that Dan went above and beyond to assist you. We appreciate your kind words. -AK

Valutata 5 stelle su 5

Thank you very much to Colin 🌟🌟🌟🌟🌟

Thank you very much to Colin for the help!!
People like him it will make difference on earth in a good way, obviously thank you guys

16 settembre 2026
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Risposta di Wickes - Peterborough

Hi Floricel, We're so pleased to hear that you had such a positive experience and that Colin made a difference. Thank you for your kind words! - Sean

Valutata 5 stelle su 5

New Kitchen

From the start with the designing by Catherine to the finish of the installation of our new kitchen including the new ceiling, flooring by Sam. The whole experience was painless, with no issues and no holdups.

24 agosto 2026
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Risposta di Wickes - Peterborough

Hi Paul, we're so pleased to hear that your kitchen installation, from design to the new ceiling and flooring, was a painless experience with no issues or holdups. Thank you for your kind feedback. -LG

Valutata 5 stelle su 5

Amazing team

Amazing team. Colin was so helpful at finding products and staff even helped to assist my disabled daughter. Highly recommend

9 settembre 2026
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Risposta di Wickes - Peterborough

We're so pleased to hear about your amazing experience and that Colin was so helpful in finding products. It's wonderful to know our staff assisted your daughter. -AK

Valutata 5 stelle su 5

Excellent service by Josh today to be…

Excellent service by Josh today to be honest the entire Peterborough Wickes absolutely amazing. They are so helpful and always there to look after you. 5 starts

8 settembre 2026
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Risposta di Wickes - Peterborough

Hi Mr Khan, We are so happy to hear about your positive experience with our team. We truly appreciate your kind words and five-star rating! - Sean

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