Wickes - Luton Recensioni 

113
•
TrustScore 5 su 5

4,8

Gipsy Lane, Luton Bedfordshire, LU1 3JH, GB

•

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Valutata 5 stelle su 5

I had an issue ordering online and was told by Customer Service that the voucher I had was in fact classed as a gift card and needed to place an order in a physical store. (Customer Service btw we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just been to Wicks Gypsey Lane and was helped by Arzoo who gone great service and went the extra mile to help me load my car with heavy bags of grit. Charming young lady.

L'azienda ha risposto

Valutata 1 stelle su 5

I ordered click and collect, and asked a member of staff where to collect and he told me to wait in the check out queue. I then waited in the queue and when it became my turn, I said I am there to c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to buy a tool for cutting tiles for a DIY project. Knew nothing of what to buy to do the job JASON came to the rescue - even though the shop was undergoing refurbishment and nothing was in it's r... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Luton

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Gipsy Lane, Luton, Bedfordshire, LU1 3JH, Regno Unito

  • +441582448040

4,8

Eccellente

TrustScore 5 su 5

113 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(113)

14.656 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Jason and another female colleague…

Jason and another female colleague whose name i forgot to grab were super helpful. They gave genuine advice/information to help us come to an informed decision. Jason in specific was a star and people like him and the other lady genuinely make the difference in terms of picking what DIY store we choose to come to in the future.

1 novembre 2025
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Risposta di Wickes - Luton

Hey Arif, thanks for your amazing feedback and I'm delighted that Jason in our Luton store was super helpful and friendly throughout your visit! - Dylan

Valutata 5 stelle su 5

We have been served by Jason

We have been served by Jason.
He was indeed very helpful and assisted us with everything we needed and requested.
It was amazing to have a customer staff person to assist with our purchase, and with finding all the items we wanted.

We would rather recommend Wickes than B&Q!

6 novembre 2025
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Risposta di Wickes - Luton

Hi Andrea,

We're happy to hear that you received such excellent support during your visit. It's great to know that Jason was helpful in assisting you with your needs. We appreciate your recommendation.

-Ellysse

Valutata 5 stelle su 5

I went to wickes this morning for some…

I went to wickes this morning for some stuff for our little project and was approached by Jason (Luton branch) asking me if I needed any help. I must say I have never had such a pleasant experience in any store in my whole life! Jason is absolutely amazing! He was extremely helpful, polite, professional, knowledgeable and lovely to speak to. I have shopped from lot of places in my life including expensive designer store and I can say Jason’s service is the best I have ever had. Thank you so much

5 novembre 2025
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Risposta di Wickes - Luton

Hi Sara.

We're happy to hear that you had such a pleasant experience in our Luton branch. It's great to know that you found Jason helpful, polite, and knowledgeable. Thank you for your positive feedback!- PP

Valutata 5 stelle su 5

Exemplary Customer Service

Jason is a wonderful example of exemplary Customer Service. We need more Jason’s in the world! Thank you for your help with internal doors.

18 ottobre 2025
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Risposta di Wickes - Luton

We appreciate your kind words regarding Jason! It's great to hear that you had such a positive experience and that our service met your needs regarding the internal doors. -AK

Valutata 5 stelle su 5

Luton wicks branch

Luton wicks branch
JASON helped me with my decision to chose the tiles for my bathroom, helped to load up the troly and helped me all the way to load my car. JASON even guided to open a tradepro account and the benefits I was getting from the account when I shop to wicks stores.
Very respectful man, very helpful. Living in UK for 26 years have never come across to any store with the help like JASON done for me.
Thank you JASON
Respect

18 ottobre 2025
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Risposta di Wickes - Luton

We're happy to hear that you had such a positive experience at our Luton branch. We appreciate your kind words and are so glad that Jason was able to provide exceptional assistance with your bathroom tile selection and TradePro account. Thank you for your feedback! -AK

Valutata 5 stelle su 5

Jason - very knowledgeable and experienced

Visited the store in Luton today, and was walking around a little aimlessly looking for the goods I needed.

A lovely store person, named Jason approached me and asked if I needed any help.

After assistance with locating weed killer, I said I had a task to repair a wooden table.

He guided me to the area where you sold wooden dowels, and then asked more details about the repair.

I ended up with a IRWiN quick grip clamp, which was exactly what I needed.

Please do thank Jason for all his help.

11 ottobre 2025
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Risposta di Wickes - Luton

We're glad you enjoyed your experience in our Luton store. It's great to hear that Jason was so helpful in finding what you needed for your projects. We appreciate you acknowledging their assistance and will pass on your thanks.
- PP

Valutata 5 stelle su 5

Good customer service.

I came today this afternoon for refund at Gypsy lane Wickes .
Received a wonderful customer service from Karen.
Best wishes to Karen.

7 ottobre 2025
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Risposta di Wickes - Luton

We're happy to hear that you received wonderful customer service during your refund process. We appreciate you acknowledging the positive experience you had from Karen. -AK

Valutata 5 stelle su 5

Back in to finish off a job

Back in to finish off a job, staff as always were great and on the tills always get a smile, thanks again Wickes Luton... you made my day

5 ottobre 2025
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Risposta di Wickes - Luton

Hey Stephen, thank you for your five-star review, and I'm glad you enjoyed the service in our Luton store! - Dylan

Valutata 5 stelle su 5

Friendly helpful staff

Popped in for a few bits, most of which I found easily but I was then helped by Jason. He was very friendly and helpful, even though his shift had just ended. I walked away very happy with everything I needed. Great service - I will be back!

4 ottobre 2025
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Risposta di Wickes - Luton

Hey there, thanks for your five-star review, and I'm glad that Jason was able to help you out in our Luton store! - Dylan

Valutata 5 stelle su 5

Came into the Luton branch on Gypsy…

Came into the Luton branch on Gypsy Lane looking for paint , good selection of colours and able to mix specially to order took some swatches
Also looked at bathrooms with a view to refurb
Helpful staff

3 ottobre 2025
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Risposta di Wickes - Luton

Hi Lesley, we're happy to hear that you found a good selection of colours and helpful staff during your visit for paint and bathroom ideas. Thank you for your positive feedback! -LG

Valutata 5 stelle su 5

Experience anyone looks for

Lots of space to park, not busy inside & was able to get in and out very quickly. Staff were responsive and helpful.

5 settembre 2025
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Risposta di Wickes - Luton

Hi, Pooja. Thank you for taking the time to share your review. I'm pleased to see that you found us to have lots of parking spaces available and our staff to be helpful. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

We recently ordered our kitchen from …

We recently ordered our kitchen from wickes. Sebastiano sacca who help us to get a nice kitchen in our budget.

23 agosto 2025
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Risposta di Wickes - Luton

Hi Shuva,

We're happy to hear that you had a positive experience designing your kitchen within your budget. Thank you for sharing your kind words with us.

-Ellysse

Valutata 5 stelle su 5

Great experience at Wickes

Great experience at Wickes. We wanted to upgrade our bathroom and were very impressed with the design consultant, Sebastiano, who was professional in his approach and gave us the confidence to proceed with the order.

28 agosto 2025
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Risposta di Wickes - Luton

Hi Emily, thank you for taking the time to leave a review. I'm pleased to hear that Sebastiano was professional in his approach which in turn made you want to proceed with the order. We appreciate your comments and hope you are happy with your new bathroom. -LG

Valutata 5 stelle su 5

Had a great experience with at wickes luton

Had a great experience with a chap called Jason at the Luton store.
I was looking for bits for my allotment and he recognized what I was doing and pointed out the best items I should buy.
Really great service, saved me a lot of agg.

23 agosto 2025
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Risposta di Wickes - Luton

Hi, Alex. Thank you for taking the time to share your review with us. I'm really happy to see that, Jason at our Wickes store in Luton provided excellent customer service during your visit. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Brillant Staff

I came in to get a big flower pot and wasn't sure which one i really required or needed. I was helped by a gentleman by the name of Chester. He was brilliant helped me with all my queries and helped me take the item to my car as it was heavy and bulky. Thank you Chester and Wickes Luton, made my day.

1 giugno 2025
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Risposta di Wickes - Luton

Hey Jude, thank you for your five-star review, and I'm glad you enjoyed the service from Chester in our Luton store! - Dylan

Valutata 5 stelle su 5

Kitchen and utility

We visited the Luton store and were blown away by the amazing customer service we received. We were greeted by a lovely gentleman called Sebastian who I couldn’t fault in any way. His years of experience was evident in the outstanding design he made for our kitchen and utility. Would highly recommend him to anyone in need of these services.

17 maggio 2025
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Risposta di Wickes - Luton

Thank you for your kind review and five-star rating. We're pleased to hear about the great customer service you received at our Luton store. We appreciate you mentioning the team member and the outstanding design created for your kitchen and utility. We appreciate your recommendation. TW

Valutata 5 stelle su 5

Wickes should add pre-turf fertiliser. We supply and fit turf

We supply and fit turf, and we always find Wickes to be a reliable and convenient supplier for all our needs. In particular, their topsoil is consistently the most affordable on the market compared to other stores. One suggestion: there’s a product called pre-turf fertiliser that we currently have to source from B&Q, as it’s not available at Wickes. If Wickes could consider stocking it, that would be incredibly helpful for us. Thank you

1 maggio 2025
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Risposta di Wickes - Luton

Thank you for your kind review and for highlighting the value you find in our products and services. We appreciate your feedback and are always striving to improve our offerings. We'll certainly take your suggestion about stocking pre-turf fertiliser into consideration as we plan future product selections. TW

Valutata 5 stelle su 5

Happy Customer

We visited the Luton store this morning to purchase some wood. We were unable to find what we were looking for so asked for some help from a store assistant called Ula. Even though she was extremely busy doing an order and helping another customer she had time to help us. She was polite, helpful and knowledgable and was able to sort us out with minimum of fuss!!! It was much appreciated! Thankyou Ula

14 aprile 2025
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Risposta di Wickes - Luton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ula in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

I visited my local wickes branch in…

I visited my local wickes branch in Luton today like every day. Wickes is mine regular supplier for the stuff what I need. Always friendly polite and here when you need help or advice. Very respectful staff and very friendly and polite people. Well done guys and keep doing that way. For anything what I need Wickes Luton branch will be my first choice

8 aprile 2025
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Risposta di Wickes - Luton

Hi Vlado, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valutata 5 stelle su 5

Really good customer service

Really good customer service, went above and beyond to help me choose the right product for my bathroom

8 marzo 2025
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Risposta di Wickes - Luton

Hey Mark, thanks for your five-star review, and I'm glad you enjoyed the service in our Luton store! - Dylan

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