Wickes - Long Eaton Recensioni 

184
•
TrustScore 4.5 su 5

4,7

56 Nottingham Road, Long Eaton Long Eaton, NG10 2AU, GB

•

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Valutata 5 stelle su 5

We visited the bathroom/kitchen department in need of advice and guidance on renovating or replacing our bathroom. There we met Neill Stevens who we found to be friendly, cheerful, patient and very kn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited Wickes Long Eaton recently looking for en-suite bathroom fittings. The design consultant we saw, Ryan Matts, was brilliant. Guided us through the available choices, wasn’t pushy, answered any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Myself and my wife were advised by kitchen designer Neill Stevens .After the first consultation at the Wickes store,Long Eaton, he visited our house the following day to survey our kitchen. Neill... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Avoid Wickes Kitchens at all costs especially their so called Bedpoke Range. Missing items.. design errors.. And wickes customer services are dragging their feet and trying to avoid dealing with th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Long Eaton

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 56 Nottingham Road, Long Eaton, Long Eaton, NG10 2AU, Regno Unito

  • +441158575666

4,7

Eccellente

TrustScore 4.5 su 5

184 recensioni

5 stelle
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2 stelle
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4,7

Tutte le recensioni

(184)

14.688 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I would like to say a massive thank you…

I would like to say a massive thank you to Emily Cassidy - kitchen and bathroom design consultant. From the start Emily was such an amazing person , so professional and understanding. The design of the bathroom for us was perfect . She took our opinions, our budget into an accounts. She shared her knowledge and ideas . I would strongly recommend her . Thank you so much Emily .

16 dicembre 2024
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Risposta di Wickes - Long Eaton

Hi Marta, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emily in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

It’s always a pleasure to shop at the…

It’s always a pleasure to shop at the Long Eaton Wickes but yesterday Kirsty served us and she went above and beyond. It’s exactly the type of service I expect from my staff and I would happily employ her myself 🙏🏼

14 aprile 2025
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Risposta di Wickes - Long Eaton

Hey there, thanks for your five-star review, and I'm glad that Kirsty in our Long Eaton store was super helpful! - Dylan

Valutata 5 stelle su 5

A big thanks to James designing our…

A big thanks to James designing our wonderful kitchen and Mark and his team for a five star fitting service.
Brilliant quality job .5 months in and its still perfect.

11 novembre 2024
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Risposta di Wickes - Long Eaton

Hey Andrew, thank you for your five-star review, and I'm glad you enjoyed the service from James and Mark throughout your kitchen experience, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Great service

Following a home visit I visited the store to meet with Nick and go through the designs for en-suite, main bathroom and downstairs cloaks. Friendly relaxed and helpful with everything I wanted ending with a reasonable price and everything ordered without pressure

10 aprile 2025
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Risposta di Wickes - Long Eaton

Hey Chris, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Long Eaton store throughout your bathroom design experience, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Highly recommended. All round excellent.

From the start of the process of having the new kitchen, to the design right through to the fitting, the service was excellent. Neil was very good at helping and recommending what would suit our kitchen. The appliances are excellent. Cabinets are of quality.
And Mark, the installer was excellent and nothing was too much trouble. Very professional and well pleased

3 aprile 2025
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Risposta di Wickes - Long Eaton

Thank you for your positive feedback. We are delighted to hear that you had a great experience with our team, from the design process to the installation. It is wonderful to know that Neil was able to provide helpful recommendations and that Mark's professionalism and dedication made the installation a smooth one. We strive to provide exceptional customer service, and we are proud to hear that we met your expectations. We hope you enjoy your new kitchen for many years to come.
-AF

Valutata 5 stelle su 5

From the very start of our desire to…

From the very start of our desire to renovate our kitchen we were placed in the safe hands of Emily Cassidy. The design she drew up for us was above and beyond anything we could have put together. We are extremely grateful to her for all the help she gave us even when we made changes along the way nothing was too much trouble for her. We now have the perfect kitchen of our dreams. Thank you Emily.

25 gennaio 2025
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Risposta di Wickes - Long Eaton

Hey Glenys, thanks for your five-star review, and I'm glad that Emily in our Long Eaton store was first class throughout your kitchen design experience, it makes us proud you now have the perfect kitchen, enjoy your new space! - Dylan

Valutata 4 stelle su 5

So far so good

So far so good. Emily has been great, even when changing your mind about things. Very efficient, answered any questions we had, we are at the stage of fitting the bathroom, he is very friendly can’t wait to see the finished product

18 marzo 2025
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Risposta di Wickes - Long Eaton

Hey Olivia, thanks for your positive feedback, and I'm glad you enjoyed the service in our Long Eaton store! - Dylan

Valutata 5 stelle su 5

Great Kitchen experience from Wickes Long Eaton

I ordered a Kitchen from Wickes, Long Eaton, Nottingham late 2024. From start to finish the experience was very positive, from helping me choose the right Kitchen units, the design and everything being delivered and the fitting was great. Thanks to Neil Stevens at the store who oversaw the whole design, to fitting to aftercare process. It was great dealing with him, and the fitting lead by Steve was also brilliant. I'm very happy with the result and would recommend the store and team for any kitchen work.

1 dicembre 2024
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Risposta di Wickes - Long Eaton

Hey Chris, thanks for your five-star review, and I'm glad you enjoyed the kitchen design service from Neil and Steven. It makes us proud you would recommend us, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Great service and great product

The design process was great, kitchen displays were really helpful and Neil put together exactly what was in my head.

Neil’s professionalism, knowledge, and attention to detail made the entire process smooth and enjoyable.

Thank you once again.

22 agosto 2024
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Risposta di Wickes - Long Eaton

Hey Allan, thanks for five-star review, and I'm glad you enjoyed the service from Neil in our Long Eaton store! - Dylan

Valutata 5 stelle su 5

Great

Wickes Long Eaton and Derby are amazing! Great staff very helpful. Dog friendly. Very polite.

Wickes products are very good value for money and are better than branded products! So give them a try.

Thanks Wickes!!

1 marzo 2025
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Risposta di Wickes - Long Eaton

Hi M M, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Member of staff very helpful

Member of staff, Riley was extremely helpful! Great store ☀️

4 marzo 2025
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Risposta di Wickes - Long Eaton

Hi Scarlett, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Riley in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

10/10 for Neill

Neill was very helpful and patient. He helped us figure out how to make the best use of our small space. He then put together an en-suite design that ticked all the boxes: it solved a configuration and storage issue, had a stylish look, and met our rough budget. 10/10 for rapport and coffee choice! Thanks Neill!

31 gennaio 2025
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Risposta di Wickes - Long Eaton

Hi There, thanks for taking the time to share this feedback, we are pleased to hear Neil was able to help you figure out how to make the best of your small space, we appreciate you taking the time to let us know. Rd

Valutata 4 stelle su 5

Very good serve and support in relation…

Very good serve and support in relation to new kitchen. Good knowledge and advice from my designer Emily in Long Eaton store. Nothing was too much trouble and I always had prompt and thorough responses to my many questions and changes!

28 gennaio 2025
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Risposta di Wickes - Long Eaton

Hi Dave, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emily in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Riley was very helpful

Riley was very helpful, displayed good knowledge and excellent customer service. Well done Wickes!

28 gennaio 2025
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Risposta di Wickes - Long Eaton

Hey Steve, thanks for your five-star review, and I'm delighted you enjoyed the service from Riley in our Oxford store! - Dylan

Valutata 5 stelle su 5

So happy with Wickes experience

I have just purchased a bathroom and kitchen.

Emily has looked after me amazingly well. Nothing was too much trouble when I couldn’t decide on what I wanted and then came back again to see her because I had changed my mind
Thank you so much for all your help and advice. I’m so looking forward to a new kitchen which I have wanted for nearly 20 years. I would definitely recommend Emily if you are thinking of going to Wickes.

22 gennaio 2025
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Risposta di Wickes - Long Eaton

Hi Claire, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback and hope you enjoy your new space. - FB

Valutata 5 stelle su 5

Helpful and happy staff

Went into the store yesterday and asked for help to find some paint. The member of staff that I asked was more than helpful and was quick to find what I was looking for. The staff member on the till was also a pleasure to talk to. Unfortunately I didn't catch any names but it was lovely to go into a store with people who were willing to help which made a difference with experiences from some competitors

21 gennaio 2025
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Risposta di Wickes - Long Eaton

Hi Dave, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Great working with Emily Cassidy to…

Great working with Emily Cassidy to design our new kitchen - thank you

15 gennaio 2025
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Risposta di Wickes - Long Eaton

Hi Gill, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emily in our store and that they provided you with useful advice. -AH

Valutata 2 stelle su 5

not the best service

This store is handy. They have everything you need and being local you don't need to go anywhere else

We have been here several times over the last few months everything from buying timber for the garden to plumbing, electrical to paint. Can't fault it and the pricing ain't too bad either

Recently we went into the store a couple of times over a weekend period

First time (Fri 10th Jan around 5pm) I picked up some soffit vents and got to the till and the male staff member asked me to go take a picture of the barcode as there wasn't one on the actual product. I did inform him they are only 70p but he wasn't having any of it so went to the aisle to try and take a picture however it was blocked off with a rude staff member telling me to wait. I went back to the till and said I don't want these anymore,I'm not messing around. Instead he looks it up online and finds the item and pricing which he could have done beforehand. You can't expect a customer to start running around to the store to take a picture of the barcode when there is plenty of staff around

The second time ( Sat 11th Jan ) i went to wickes to pick up some electrical sockets . I paid and left no issues but then I received a call from a family member as they needed something urgent so went back in straight after

I bought some connector strips at £3 and a chocblock for £1.20
This should have came upto £4.20,However looking at the receipt I was charged double the price totalling £7.20.

Unfortunately I was already at home when I realised I been overcharged

11 gennaio 2025
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Risposta di Wickes - Long Eaton

Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

Valutata 5 stelle su 5

Desiree was so helpful on my last two…

Desiree was so helpful on my last two visits to the longeaton store ..Went out of her way to find the products I needed and even did all the ordering that was needed ..cant thank her enough..have a great christmas to all and thank you Mr Rice

20 dicembre 2024
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Risposta di Wickes - Long Eaton

Hi Paul, thanks for taking the time to share this feedback, we are pleased to hear that Desiree has been so helpful on your recent visits, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

Amazing bathroom transformation.

Thank you to Wicks Long Eaton for the wonderful transformation of my Mum's bathroom! From start to finish Wicks took care of everything. From design to install. The old bathroom was completely stripped bare, a wall taken down housing an airing cupboard to make room for a large walk in shower. All wall and floor tiles replaced, sink, radiator, towel radiator and the whole shower unit plumbed in and even a freshly plastered ceiling all in 2 weeks. All the way through the project Neil was available to answer any queries or concerns. Mark who carried out the work was great with my Mum and very respectful, he explained everything he needed to do and kept any disruption to a minimum. Any mess was cleared up at the end of every day and rubbish taken away. My Mum would never had been able to arrange to get all this work done herself and although she was very nervous having so much work done, Wicks took away the unknown and dealt with it all. A very professional team.

30 settembre 2024
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Risposta di Wickes - Long Eaton

Hi K. Dexter, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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