Absolutely dreadful company we wanted to return an item over 30 days so called the head office who advised we call the Lichfield branch, we did and spoke to the manager who was so high and mighty he s... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeVulcan Road, Unit E, Lichfield Retail Park, Lichfield West Midlands, WS13 6GB, GB
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Scopri cosa dicono le persone
After several weeks of getting nowhere with customer services over damaged tins of paint ordered over the internet, a wonderful lady called bev at the Lichfield branch saved the day. It's always bette... Leggi di più
L'azienda ha risposto
I purchased a kitchen through Wickes and would like to thank Lynne Smith for making the entire process so easy and stress-free, Lynne's approach, professionalism. and knowledge were second to none Sh... Leggi di più
L'azienda ha risposto
Excellent experience at wickes in Lichfield. Julie Evans went above and beyond to get the best kitchen design at the best price for my new house and captured perfectly the kitchen I wanted. Thankyou s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di ferramenta
- Negozio di forniture per il bagno
- Negozio di articoli da cucina
- Azienda specializzata in energia solare
Informazioni su Wickes - Lichfield
Scritti dall'azienda
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Informazioni di contatto
Vulcan Road, Unit E, Lichfield Retail Park, Lichfield, West Midlands, WS13 6GB, Regno Unito
- +441543516900
4,7
Eccellente
118 recensioni
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Le persone hanno visualizzato anche
Julie has been fantastic from start to…
Julie has been fantastic from start to finish designing us our dream kitchen. We would 100% recommend Julie to anybody wanting a kitchen or bathroom. Thank you so much x
15 aprile 2026
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Risposta di Wickes - Lichfield
Hi Maria,
We appreciate you taking the time to share your review. We're so glad to hear that Julie helped you design your dream kitchen. Thank you for your recommendation! -Ellysse
I mostly use click and collect
I mostly use click and collect, and it’s faultless. 10-15 mins after ordering, and I get a text to say it’s ready for collection. Staff are very friendly and helpful.
14 aprile 2026
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Risposta di Wickes - Lichfield
Hi Martin, we're happy to hear that our click and collect service is faultless for you. It's great to know you receive your order quickly and that our staff are friendly and helpful. Thanks for the positive feedback. -LG
Perfect planning
Julie was super helpful when designing our kitchen. She was thorough and took all of our needs into consideration to create the perfect use of the space we had.
13 aprile 2026
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Risposta di Wickes - Lichfield
Hi Amy, Thanks for taking the time leaving your review. We're happy to hear that Julie was able to help you with your kitchen design and took all your needs into consideration during the process. Thanks again for the kind feedback. -JL
Thanks to Andy
A little bit confusion over where all the items to collect were but Andy brought the visit back up to a 5. Helped with 15 sheets of plasterboard and was very much appreciated.
11 aprile 2026
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Risposta di Wickes - Lichfield
We appreciate your feedback. We will review the clarity of our item collection process. We are happy that Andy was able to help! -AK
Kitchen Design
Came to see Julie Evan’s to help us start planning our kitchen and she was so helpful and welcoming and really! thank you! :)
10 aprile 2026
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Risposta di Wickes - Lichfield
We appreciate you taking the time to leave your review. We're so happy to hear that you found your experience with Julie Evan's to be helpful and welcoming! -AK
wonderful service
wonderful service and help from Lynne Smith over the past few weeks , advising and generally helping my wife and i when we recently upgraded our kitchen, Thank you for everything Lynne, Top marks from both of us,,,
9 marzo 2026
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Risposta di Wickes - Lichfield
Hi John,
We appreciate you sharing your feedback. We're happy to hear that you received wonderful service and help from Lynne while upgrading your kitchen. Thank you for your top marks! -Ellysse
Kitchen Replacement
Julie Evans was incredible. So knowledgeable and understanding, helped guide us through the process with an open mind. Really settled our nerves and reassured us we had made the right choice.
3 aprile 2026
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Risposta di Wickes - Lichfield
We appreciate you sharing your experience. We're happy to hear that you found Julie Evans to be knowledgeable and understanding, and that they helped reassure you. -AK
Super service from Bev
2x large tins of paint we wanted not on shelf. Needed them urgently as booked time off to decorate. Bev on Customer Services (Lichfield), was really friendly and helpful and searched the stockroom high and low!! And found just 3x of them! Super chuffed. Great service.
3 aprile 2026
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Risposta di Wickes - Lichfield
Hi Nicola, We're happy to hear that Bev was able to find the paint you needed! We appreciate you taking the time to share your positive experience with us. - Sean
Poor service
I was at the cashiers till to pay for a 50 litre bag of compost. It was so heavy and my back is in pain that I would pay first then pick it up out side where it is stored with my car being next to it. The CASHIRE REFUSED TO ACCEPT MY PAYMENT AND SAID i MUST GO OUTSIDE AND BRING IT IN. I informed her that I could not pick it up as it was heavy, my health was poor and I asked can I move it to my car which was parked next to it outside. She replied no and she said she would not accommodate me as I was only one customer including no Wicks employee will assist. This was a little rude of her. I then said I will not buy it and walked out of the store. The store was in Lichfield.
2 aprile 2026
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Risposta di Wickes - Lichfield
Hi Mark, We regret to hear about the difficulty you experienced when purchasing compost. We're sorry our service didn't meet your needs and that you felt the interaction was impolite. We have requested further information for this to be looked into. Thank you for your feedback. - Sean
Always a great experience in wickes…
Always a great experience in wickes lichfield, customer service is top notch lovely friendly people and top banter from bev as always. 10/10 service
2 aprile 2026
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Risposta di Wickes - Lichfield
Hi Wr, We appreciate you taking the time to leave us this great review. We're happy to hear that you consistently have a great experience with our friendly team! - Sean
Julie was very helpful and clear about…
Julie was very helpful and clear about my options for my bathroom design and I'm very happy with the products I decided on.
13 marzo 2026
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Risposta di Wickes - Lichfield
Hi, Thanks for taking the time to leave your review. We're happy to hear that you had a positive experience and that Julie was helpful and clear about the options you could have with your bathroom. Thanks again for the kind feedback. -JL
Risposta di Wickes - Lichfield
Hi, Craig. Thank you for taking the time to share your review with us. We're really pleased to see you found our team to be really helpful and knowledgeable. Thank you again for your kind feedback. - Scott H
Excellent support and personal service…
Excellent support and personal service with modification required to power tool.
19 marzo 2026
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Risposta di Wickes - Lichfield
Hi MS,
We're happy to hear that you received excellent support during your visit. Thank you for taking the time to share your experience with us. -Ellysse
Change of mind.
I decided to alter my original order when in Store. Jenny was patient, helpful and courteous. I came away a very happy customer. Thank you Jenny.
16 marzo 2026
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Risposta di Wickes - Lichfield
Hi J, Thanks for taking the time to share your feedback with us. It is wonderful to hear that Jenny was able to help you out and provide excellent customer service! -SM
Andy from the Lichfield brand helped us…
Andy from the Lichfield brand helped us select items to gravel our drive. It was really helpful and it looks great
14 marzo 2026
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Risposta di Wickes - Lichfield
Hi Ed, It is great to hear that Andy was able to help you find the items you needed. Thank you for taking the time to share your feedback with us. -SM
I am a regular user of this store…
I am a regular user of this store because of the excellent customer service provided by Bev. I would give 6 stars if possible.
13 marzo 2026
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Risposta di Wickes - Lichfield
Hi, Jake. Thank you for taking the time to share your review with us. We're so happy to hear that you consistently have such positive experiences in our store. We appreciate your acknowledgment of our team's service. Thank you again for your kind feedback. - Scott H
Risposta di Wickes - Lichfield
Hi R Walker, We appreciate you taking the time to leave us such positive feedback; we are so glad to hear that you found Bev's help brilliant. -LC
Kitchens
We have used Lynne in the kitchen department 3 times and she's always been helpful . Had some great discount to and nothing is to much trouble 🥳🥳. Highly recommend .
5 marzo 2026
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Risposta di Wickes - Lichfield
Hi David,
It's great to hear that Lynne has consistently provided helpful service and that you've benefited from good discounts. We appreciate your kind words and recommendation. -Ellysse
Great quality kitchen and service!
Great quality kitchen and mine was a budget Lifestyle kitchen. Great service and aftercare too. Julie Evan’s was my designer. Nothing was too much trouble for her, I could phone, email or pop in any time and she always made time for me and quickly sorted out any concerns and requests. The whole process was a real pleasure, relaxed and efficient, thank you Julie! I highly recommend a Wickes kitchen especially with Julie as your designer.
4 settembre 2025
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Risposta di Wickes - Lichfield
Hi Kathleen, We're happy to hear that you found a great quality kitchen within your budget. It's great to know that our service and aftercare met your expectations and that Julie was helpful and efficient. Thank you for recommending a kitchen from us. - Sean
What a great experience
What a great experience. We have never had a new kitchen and found the professionalism and knowledge of Lynne Smith second to none.
She explained everything and prompted us to look at things we had never thought about.
9 marzo 2026
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Risposta di Wickes - Lichfield
Hi Gwenda, we appreciate you sharing your wonderful experience. It's great to hear that our team member's knowledge and professionalism were second to none as you designed your new kitchen. -LG
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