Wickes - Hertford Recensioni 

51
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TrustScore 4 su 5

4,1

Ware Road, Unit 1 Madford Retail Park, Hertford Hertfordshire, SG13 7RQ, GB

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Valutata 5 stelle su 5

Cannot fault the service given by Dean Tolliday at Wickes Hertford. His design for our bathroom was excellent. Deliveries were all on time and the delivery guys were very helpfull. Amy at Custom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a kitchen design service done by Dane Tolliday at the Hertford branch. All was an excellent service. Installed the units myself and easy to install. Good delivery time Very happy with the servi... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Made an appoimtment for a design consultation at my dad's flat. Drove almost 2 hours to be there. No one showed up, no one picked up the phone when i called and now i'm getting emails thanking me for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a fantastic experience working with Costas at Wickes Hertford. He was incredibly responsive, knowledgeable and a real credit to the store. His knowledge really shone through throughout th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. anche in
  3. Azienda specializzata in energia solare
  4. Negozio di articoli da cucina
  5. Negozio di forniture per il bagno

Informazioni su Wickes - Hertford

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Ware Road, Unit 1 Madford Retail Park, Hertford, Hertfordshire, SG13 7RQ, Regno Unito

  • +441992537678

4,1

Molto buono

TrustScore 4 su 5

51 recensioni

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(51)

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Valutata 1 stelle su 5

Design consultation

I had a design consultation, the ‘designer’ wasn’t helpful and then said the CAD system wasn’t updated, so couldn’t do the design in the timeframe allocated. All emails and calls have gone unanswered for two weeks. Extremely poor customer service. Would advise against using Wickes Hertford.

15 marzo 2025
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Risposta di Wickes - Hertford

Hey Maria, thanks for your valuable feedback and I'm really sorry to hear about your situation in our Hertford store. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan

Valutata 5 stelle su 5

As a maintenance business we are always…

As a maintenance business we are always looking for a fair price and a reliable service. I’m pleased to say that the Wickes Hertford store does not disappoint.
A big thank you to Karen and her team for the assistance with purchasing a kitchen and going that little bit extra.

Keep up the great customer service.

Complete house services

27 febbraio 2025
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Risposta di Wickes - Hertford

Hi Gary, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Karen in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Karen and her team were extremely…

Karen and her team were extremely friendly and helpful when buying supplies to paint the nursery building of our Infant School. Karen was extremely helpful in directing me to a donation programme which would be so welcomed by our school so thank you so so much! We have now applied for £100 of paint. Thank you!

11 marzo 2025
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Risposta di Wickes - Hertford

Hey Elliott, thanks for your five-star feedback, and I'm glad that Karen was able to help you out in our Hertford store! - Dylan

Valutata 5 stelle su 5

Wickes

The staff in the Hertford store are always so helpful and friendly. Having the store in Hertford is very convenient and it’s probably one of my most used stores

28 febbraio 2025
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Risposta di Wickes - Hertford

Hi Jack, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Barri was so helpful and knowledgeable

Barri was so helpful and knowledgeable, an absolute superstar

28 febbraio 2025
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Risposta di Wickes - Hertford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Barri in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Wickes hertford, sophia pewter

Our experience with wickes in Hertford was a pleasure, we are super happy with our new kitchen.
Dane Tolliday, our wickes designer was brilliant to work with, he was very professional and thoughtful to what we wanted, and the measurements were spot on. We particularly liked the fact that everything was ordered through Dane including all the appliances we needed. We feel the level of service we received from Wickes especially Dane Tolliday was excellent. Thank you wickes and Dane for our lovely kitchen, we love ,love, love it.

17 luglio 2024
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Risposta di Wickes - Hertford

Hello Kevin, thanks for our five-star review, and I'm glad that Dane in our Hertford store was amazing throughout your kitchen experience. It makes us proud you love your new kitchen, enjoy your new space! - Dylan

Valutata 5 stelle su 5

Abi was very helpful and polite

Abi was very helpful and polite . My son ran out of one box of Wickes own brand tiles. There was none on shelf instead of just saying that there was none in stock,unlike a couple of other stores I visited she actually looked for some which she found which save a long trip to another store thanks abbey

9 ottobre 2024
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Risposta di Wickes - Hertford

Hey Diane, thanks for your five-star review, and I'm glad that Abi in our Hertford store was able to help you during your visit! - Dylan

Valutata 5 stelle su 5

Abby..... top staff

Abby, I asked a question for a product, she found it..... end of the day , when staff would be expected to be tired indifferent.... she wasn't, she was pleasant, smiling and warm..... bravo to her

19 settembre 2024
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Risposta di Wickes - Hertford

Hi Tommy, thanks for taking the time to share this feedback, we are pleased to hear that Abby was able to find what you needed, we appreciate you taking the time to let us know. RD

Valutata 5 stelle su 5

I went to wicks this afternoon looking…

I went to wicks this afternoon looking for the perfect colour to paint my bathroom, I asked this young guy (Chaz) for some help as I had no idea where to start or look, straight away he was ready to help and took me to the isle I needed to be and helped me though out, he was very friendly and easy to get on with and made my experience enjoyable another member of staff came to the rescue due to a problem with the colour after the paint had been mixed she was also lovely and reinsuring. But unfortunately another member of staff approached later on to “help” but wasn’t so kind and I actually thought she was extremely rude and miserable. Chaz see that I was not impressed and did everything in his power to make sure I got the service i needed regardless to what happened prior. Wanted to say a huge thank you 😊

20 agosto 2024
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Risposta di Wickes - Hertford

Hi Emily, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Chaz and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Such a great experience

Such a great experience from start to finish! I have had my bathroom, 2 shower rooms and cloakroom completely redesigned, fully tiled and with all new fittings and features. I would like to call out the designer Dane Tolliday at the Hertford Wickes showroom, for his excellent design expertise and support throughout the whole process. He made it all very easy for me! Thank you Dane and Wickes team!

14 luglio 2024
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Risposta di Wickes - Hertford

Hey Kirsty, thanks so much for your wonderful feedback, and I'm delighted that you had such a brilliant experience throughout your bathroom design. I'm glad that Dane was first class and made sure it was an easy process for you, enjoy your new space! - Dylan

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