Wickes - Harlow Recensioni 

91
TrustScore 4.5 su 5

4,3

Howard Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB


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Valutata 5 stelle su 5

Always have everything we want/need. Normally get served by Dawn who is an asset to your team, always helpful, knowledgeable and happy to help. I don’t believe I’ve ever seen her without her happy bub... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have done few click & collects & the service has been amazing & quick & the staff members who served me were very polite & afficiant thank you

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Harlow

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(91)

14.161 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Youth was excellent and he designed and…

Youth was excellent and he designed and measured our new kitchen. We told him how much we had to spend and he carried out all the designs . The tradesmen were excellent and all followed on from one another

14 giugno 2025
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Risposta di Wickes - Harlow

We're happy to hear that you found the design process excellent and that our team delivered according to your budget. We appreciate your positive feedback regarding our tradesmen. TW

Valutata 5 stelle su 5

Thank your for your help…

Thank you Dawn in Harlow for your help buying our flooring 👍

8 luglio 2025
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Risposta di Wickes - Harlow

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dawn in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Customer Service

After heading into our local Wickes for some DIY supplies, we were assisted by Dawn who was so helpful on the tills and made it a really positive experience.

20 giugno 2025
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Risposta di Wickes - Harlow

We appreciate you taking the time to share your feedback. We're happy to hearr that Dawn was so helpful and made this such a positive experience!
-AF

Valutata 1 stelle su 5

How could they get it so wrong?!

How could they get it so wrong?!
Delivery 1 was dumped on the lawn, Delivery 2 didn't even turn up(nobody even called to let me know)! Delivery 2 was eventually rearranged when I had to visit a local store but I spent so much time waiting in, when they seem to only arrive at the end of the half day time slot, very poor service.

7 aprile 2025
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Risposta di Wickes - Harlow

Hey Darran, thanks for your valuable feedback, and I'm really sorry to hear about your delivery. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further. - Dylan

Valutata 5 stelle su 5

Excellent customer service from Will

Will went above and beyond in finding my paint for me. Very professional and excellent customer service

26 marzo 2025
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Risposta di Wickes - Harlow

Hi Saul, We appreciate your kind words about Will. It's wonderful to hear that you had a positive experience with our team. We're glad you were able to find the paint you were looking for. - SF

Valutata 5 stelle su 5

Kitchen Design

Youth Aziz the kitchen design expert was very professional and very helpful in our quest for a new kitchen.

23 marzo 2025
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Risposta di Wickes - Harlow

We're so glad to hear that you had a positive experience with our kitchen design expert. We strive to provide our customers with the best possible service, and we're thrilled to know that you were happy with the help you received. - SW

Valutata 5 stelle su 5

Bathroom design

Rebeca at Wickes Harlow had so much patience with us, initially arriving with no idea of what we wanted and then constantly changing our mind! We were really impressed with her ideas, design and colour matches. We are thoroughly looking forward to our bathroom being installed.

4 marzo 2025
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Risposta di Wickes - Harlow

Hi Sarah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Excellent service

I got served by Dawn at wickes and she helped me find paint I needed. She was so helpful, friendly and polite that she made my experience very easy. Thank you so much

17 febbraio 2025
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Risposta di Wickes - Harlow

Hey JW, thanks for your positive feedback, and I'm glad you enjoyed the service in our Harlow store from Dawn! - Dylan

Valutata 5 stelle su 5

Design

Had a great appointment with Kirsty helped me design thank you

19 febbraio 2025
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Risposta di Wickes - Harlow

Thank you for your kind words! We're thrilled to hear you had a positive experience with Kirsty. We appreciate your feedback and are glad you enjoyed the design process. - SW

Valutata 5 stelle su 5

The staff are so helpful and polite…

The staff are so helpful and polite with a special mention to dawn. Thank you for your help it was very appreciated.

13 febbraio 2025
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Risposta di Wickes - Harlow

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valutata 5 stelle su 5

Staff are very helpful

We are undergoing a house renovation and we’re trying to look for a new kitchen. Emma in the showroom was very helpful and helped us understand the process from start to finish. She was able to answer all of our questions. We are still weighing up our options, though I’m sure we will be back soon once we have made our mind up on the 2 styles we liked.

1 febbraio 2025
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Risposta di Wickes - Harlow

Hi Jamie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Emma and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Helpful chap

Popped in as had a call for a leaking toilet, a super friendly chap called John helped me out with the part my plumber sent me to get most grateful cashier was great too Thanks

7 febbraio 2025
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Risposta di Wickes - Harlow

Hi Marie,

Thank you for your kind words. We are delighted to hear that you received such excellent service from our team. We appreciate you taking the time to share your positive experience. - SF

Valutata 5 stelle su 5

Firstly I'd like to just say I've been…

Firstly I'd like to just say I've been Using the Harlow extra store now for the around 28 years (even prior to its short distance move to a bigger store).
I can honestly say that I've never had a bad experience, rude staff or not been able to get what i go in for always been spot on.
I would love to be able to name everything single person on this review I've met over the years but honestly all that work there are respectful, helpful and very pleasant people to deal with, always willing to help and assist if needed and also very good if you need to go into store to order any materials for delivery.
prices are always decent and with the trade plus card it gives you that little bit more.
I'd say for a local all round trade shop the company should be very proud of how its staff run it (great team effort guys), hears to another 20 years of my custom.
Just a few names of the guys I've dealt with over the years and see mostly for the times i go in, they will always help you if you need it.
Andy, Gary, Jamie Moss, Lauren, John, Maddie, Dawn, Emma, Amy, Kirsty, Angelina, Rebeca, Kelly, Alex, Leo, Steve, Bob, Jamie D and many more, however who ever you ask they will help and assist you in any way they can.
Thank you wickes for providing an excellent service to me over this long period of time its a pleasure coming in and your team at Harlow are defiantly first class.

Lee Watkins (Tradepro Account)
MRD&B Ltd

3 febbraio 2025
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Risposta di Wickes - Harlow

Hey Lee, thanks for your wonderful feedback, and I'm glad that you always enjoy the service in our Harlow store! - Dylan

Valutata 5 stelle su 5

Dawn is such an asset.

On a fair few occasions when I been into wicks I’ve either asked for help or been served by this lady. She has always been very professional, friendly and helpful. On seeing her today remembering me from other occasions, she has very politely asked me to fill this review out. I told her that I’d have no problem doing this as I think she is definitely an asset to your company. Her name is Dawn.

3 febbraio 2025
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Risposta di Wickes - Harlow

Hey Dawne, thank you for your five-star review, and I'm glad that you enjoyed the service in our Harlow store! - Dylan

Valutata 5 stelle su 5

What makes the difference is that staff…

What makes the difference is that staff working in your harlow branch,
Specially lady called DAVA
SHE IS GREAT
DEFINITELY DESERVED 10 START

24 gennaio 2025
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Risposta di Wickes - Harlow

Hi Arnavut, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

We Come into wicked & was welcomed by a…

We Come into wickes & was welcomed by a lady called Dawn who was very helpful in assisting me in finding the items I required for one of our contracts. She was very helpful & gave us a great service. I got all the items I needed for my job.

31 gennaio 2025
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Risposta di Wickes - Harlow

Hey there, thanks for your positive feedback, and I'm glad you had a great experience from Dawn in our Harlow store. - Dylan

Valutata 5 stelle su 5

Helpful Staff

Happy with my paint mixing by Josh. He was very helpful and explained the process.

30 gennaio 2025
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Risposta di Wickes - Harlow

Hey Amy, thank you for your positive feedback, and I'm glad that Josh was able to help with paint mixing in our Harlow store! - Dylan

Valutata 5 stelle su 5

Friendly staff

Was very happy that Wickes actually had everything in stock , most of the time they’re always short of something. Excellent work by Lauren C on the till happy smiling face and dealt with all my bits quickly and efficiently. Excellent receipt folding skills !

31 gennaio 2025
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Risposta di Wickes - Harlow

Hey Jordan, thanks for your amazing review, and I'm glad you enjoyed the service from Lauren in our Harlow store! - Dylan

Valutata 5 stelle su 5

Dulux paint mix matching colour

Liam at Wickes Harlow has been very helpful and successfully made a paint mix which exactly matches the colour of my kitchen units. Liam scanned the sample door colour I brought and made the exact same colour mix. Liam also expertly asked questions about the surface to be painted and made good recommendation for the finish. I highly recommend Wickes if you need a colour to match paint.

25 gennaio 2025
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Risposta di Wickes - Harlow

Hi Claire, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Liam in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Bob, at Harlow Wickes was incredible.

Bob was the gentleman who helped me at the Harlow location. He was patient with me, very knowledgeable and extremely helpful Thank you Bob.

25 gennaio 2025
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Risposta di Wickes - Harlow

Hi Garth, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Bob in our store and that they provided you with useful advice. -AH

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