Wickes - Harlow Recensioni 

91
TrustScore 4.5 su 5

4,3

Howard Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB


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Valutata 5 stelle su 5

Always have everything we want/need. Normally get served by Dawn who is an asset to your team, always helpful, knowledgeable and happy to help. I don’t believe I’ve ever seen her without her happy bub... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have done few click & collects & the service has been amazing & quick & the staff members who served me were very polite & afficiant thank you

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Harlow

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(91)

14.161 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Always have everything we want/need

Always have everything we want/need. Normally get served by Dawn who is an asset to your team, always helpful, knowledgeable and happy to help. I don’t believe I’ve ever seen her without her happy bubbly chatty head on, Dawn keep being you, it makes DIY so much better xx

20 agosto 2026
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Risposta di Wickes - Harlow

Hi Deanne, We're so pleased to hear about your positive experience and that you always find what you need! It's wonderful that Dawn is so helpful, knowledgeable, and always has a happy demeanor. Thank you for your fantastic feedback. - Sean

Valutata 5 stelle su 5

I have done few click & collects & the…

I have done few click & collects & the service has been amazing & quick & the staff members who served me were very polite & afficiant thank you

20 febbraio 2026
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Risposta di Wickes - Harlow

Hi Dawn, Thank you for your review about out Harlow store. We are pleased that you are happy with our staff and the click and collect service. We appreciate your business.

Valutata 5 stelle su 5

Dawn is very friendly and well spoken…

Dawn In Harlow is very friendly and well spoken every time I enter the shop , always makes me laugh and asks about my day . Lovely lady

10 agosto 2026
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Risposta di Wickes - Harlow

We're so pleased to hear that Dawn was friendly and well-spoken, always making you laugh and asking about your day. Thank you for your kind feedback. -AK

Valutata 1 stelle su 5

Tried to return guttering pipes

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core items sold regularly, non seasonal or perishable. Was happy to accept a credit note but wouldn’t even do that. All parts were in resale quality! 30 days is not long enough, b&q 90 days!!!

30 luglio 2026
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Risposta di Wickes - Harlow

Hi Ali, We're very sorry to hear about the difficulties you experienced with returning your items. We understand your frustration regarding the return policy timeframe. We've sent you a request for more information so we can look into this further. - Sean

Valutata 1 stelle su 5

Wickes never fail to disappoint they…

Wickes never fail to disappoint they have your full payment up front something I would strongly advise against after after five months of bad service we decided to cancel agreement kitchen had been delivered and stacked around the house making living conditions impossible day after cancelling fitter turned up to start job he ripped kitchen out which is pilled up in front garden and no work done since then after many promises and days trying to contact clever move so we cannot now cancel living in nightmare. Avoid Wickes at your peril

25 luglio 2026
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Risposta di Wickes - Harlow

We are truly sorry to hear about the incredibly difficult experience you've had with your kitchen order and the subsequent issues. We understand your frustration with the service and the current situation. We will pass this onto the relevant team(s) to look into further. -AK

Valutata 5 stelle su 5

Emma S is brilliant

Emma S is brilliant! I come in 5 times a day! For work and she's always smiling and happy to help us. Best worker there by far

15 luglio 2026
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Risposta di Wickes - Harlow

Hi, John. Thank you for taking the time to share your review with us. We're delighted to see that Emma consistently provides excellent customer service during your visits. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Design service

Had a fantastic experience with youth fantastic design and great installation from Richard

11 giugno 2026
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Risposta di Wickes - Harlow

Hi Andy,

We are so pleased you had a fantastic experience with our design and installation. We appreciate your kind words. -Ellysse

Valutata 5 stelle su 5

I would recommend …

I would like to say that we find the most useful information about prices,design,offers and all the details for kitchen. Rebeca Grigoras from Harlow wicks kitchen showroom help us tremendously with the design for our kitchen, showing a lot of skills and knowledge about all types of requests, she give us quotes for different style of kitchen, advising about quality,about style and materials. We are very pleased with the services . thank you very much for all the help and support.

9 giugno 2026
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Risposta di Wickes - Harlow

Hi Gabi, we appreciate you sharing your positive experience. We are delighted to hear that our team provided such helpful guidance and support, making you feel at ease with your kitchen design. Thank you for your kind feedback. -LG

Valutata 5 stelle su 5

Excellent customer service

Want to give a big thank you to Dawn in the Harlow store, she went above and beyond to help us with our purchase today. Not experienced customer service on that level for many years. Also to Dylan who was also very helpful.

31 maggio 2026
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Risposta di Wickes - Harlow

Hi, Elaine. Thank you for taking the time to share your review with us. We're really pleased to see that both, Dawn and Dylan, were really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Dawn the Angel

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into wickes to buy things- just so we can see her again! A true gem and we are super thankful for all of your help, love and happiness

19 maggio 2026
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Risposta di Wickes - Harlow

Hey there, thank you for your amazing feedback, and I'm delighted that Dawn in our Harlow store is always able to help with your DIY adventures. - Dylan

Valutata 5 stelle su 5

Bathroom Goods

Mr M Patel delivered goods for my new bathroom project and was really helpful and efficient.

6 maggio 2026
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Risposta di Wickes - Harlow

Hi, Mrs Harrison. Thank you for taking the time to share your review with us. We're really pleased to see that, M Patel, was really helpful during delivery. Thank you again for your kind feedback. - Scott H

Valutata 1 stelle su 5

Never again

2015 booked in for bathroom and kitchen, was done in a week which was suprise looked nice, but then they never come back to finished things, didn't put new lights up as contracted as time went on things started to come off and fall apart, then found out they had cowboy builders in and sacked them, years later I found this out but no one comes to check if they had done this to us..which they had and now we're having to replace and fix things again, so would never go back and get them to fit anything.

12 aprile 2025
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Risposta di Wickes - Harlow

Thank you for sharing your experience. We’re very sorry to hear about the issues you’ve described and the long-term impact this has had. This is clearly not the standard of workmanship or aftercare we expect, and we understand why this has left you feeling disappointed. Your feedback has been noted and is appreciated, as it helps highlight where improvements are needed. -AK

Valutata 5 stelle su 5

Had 2 recommendations for a Wickes…

Had 2 recommendations for a Wickes kitchen which I hadn’t even considered. Have to say I have been very impressed by the ranges on offer, discount given & ease of the process of ordering. Great help & service from Rebecca Grigoras (Wickes Harlow) who explained everything in a friendly & welcoming way. Happy to recommend Wickes kitchens & Rebecca & will be using Wickes again for another kitchen later this year. Rebecca Grigoras 5*

22 marzo 2026
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Risposta di Wickes - Harlow

Hi Paul, We're happy to hear that you were impressed with our kitchen ranges and the ease of ordering. It's great to know that you found Rebecca helpful and welcoming. Thank you for recommending our kitchens. -SM

Valutata 5 stelle su 5

Amazing service by Dawn at Harlow…

Amazing service by Dawn at Harlow Wickes. Helped me set up my account on the day, thank you very much.

6 marzo 2026
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Risposta di Wickes - Harlow

Hi RoyS,

We're thrilled to hear that you received amazing service and that Dawn was able to help you with setting up your account. Thank you for your feedback. -Ellysse

Valutata 5 stelle su 5

Dawn at tills and a male Assistant very…

Dawn at tills and a male Assistant very helpful when I was buying large amount of tiles - got stock from out back , lidded pallet and then dawn told me about trage card saved £50 !

16 marzo 2026
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Risposta di Wickes - Harlow

Hi Amanda, Thank you for taking the time to share your feedback with us! It is wonderful to hear that Dawn and the team were able to help you out in store and set you up with a Trade Pro card. -SM

Valutata 5 stelle su 5

Perfect Designer Rebeca

We bought the whole kitchen from the Wicks harlow store. Rebeca took care of our whole process. She was really patient and did a good job. She did his job perfectly without getting bored. It can really be preferred just for Rebeca.

3 marzo 2026
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Risposta di Wickes - Harlow

We appreciate you sharing your experience with us. We're happy to hear that you were pleased with the service you received from Rebeca while purchasing your kitchen. -AK

Valutata 5 stelle su 5

Bought some wooden flooring today in…

Bought some wooden flooring today in wikes Harlow and the lovely lady that served me Dawn was so helpful thank you

2 febbraio 2026
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Risposta di Wickes - Harlow

Hi Bianca, we're happy to hear that you had a positive experience while shopping for flooring. We appreciate you mentioning the team member who assisted you! -LG

Valutata 5 stelle su 5

We’ve just bought some new flooring and…

We’ve just bought some new flooring and wanted to say that Dawn on the checkout was a lovely, friendly member of staff. She was a delight and made the whole experience a great one on a cold, dark and wet evening!

22 gennaio 2026
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Risposta di Wickes - Harlow

Hi Peter, Thanks for taking the time leaving your review. We are happy to hear that Dawn was able to help you and provide the level of customer experience we aim to provide in all our stores. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

They had everything i needed in store…

They had everything i needed in store and Emma s on the tills was lovely and polite. She checked i found everything i needed, great customer service

18 gennaio 2026
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Risposta di Wickes - Harlow

Hi Steph, Thank you for your kind review. Were glad to hear Emma was lovely and polite, and she made sure you had everything you needed. -LC

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