Apologies if this is not Wickes fault but I just had a city sprint delivery man be most unhelpful. 3 packs of vinal flooring dropped off outside my stair entrance because "its against company policy t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A big shout-out to Bob, store manager in Edinburgh, for his fantastic help loading my car with around 25 bags of soil/compost/manure. I ordered via click and collect and didn’t have to wait long a... Leggi di più
L'azienda ha risposto
When we went into the shop we could not see what we wanted and asked an assistant for help. Raj was just there a week but went out of his way to help by getting information and putting us in touch wit... Leggi di più
L'azienda ha risposto
So handy having this DIY store in the city when so many are now at out of town locations. Always easy to find what I want. Friendly and efficient service from Pranitha on the tills. 😊
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di ferramenta
- Negozio di forniture per il bagno
- Negozio di articoli da cucina
- Azienda specializzata in energia solare
Informazioni su Wickes - Edinburgh
Scritti dall'azienda
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Scritti dall'azienda
- Promise 1
Informazioni di contatto
45 Stevenson Road, Murrayfield, Edinburgh, EH11 2SL, Regno Unito
- +441313460541
4,4
Eccellente
126 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Handy store with nice staff
So handy having this DIY store in the city when so many are now at out of town locations.
Always easy to find what I want.
Friendly and efficient service from Pranitha on the tills. 😊
23 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Thanks for taking the time to leave your review. We're so glad our city location is convenient for you and that you always find what you need. We appreciate your kind words about Pranitha! - AB
Store manager Bob
Store manager Bob was very helpful in setting up a business account and was very helpful with his knowledge around the store
26 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Sean,
It's wonderful to hear that Bob was very helpful and knowledgeable while setting up your account. Thank you for sharing your experience with us. -Ellysse
Great customer Service in store
Many thanks to Morton, who went out of her way to make sure we got what we were looking for at the best price possible.
Friendly, knowledgeable, helpful service. 5 stars.
10 aprile 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi, we are so glad to hear you had such a positive experience with us. We truly appreciate your wonderful feedback! -LR
Fast service
Fast service. Pranitha was friendly and prompt with my order.
21 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Marc, thank you for taking the time to share your experience. we're glad to hear you received fast, friendly service. Thank you! -LG
Practical has very good and kind has…
Practical has very good and kind has great customer service
21 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Petros, We appreciate your kind words and are glad you had a great experience. -LG
Found what I needed
Found what I needed, quick and friendly checkout at the tills with Pranitha.
21 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hey Andrew, thanks for your five-star review, and I'm glad you got what you needed in our Edinburgh store! - Dylan
Annie was very professional in the product selection
Annie was very professional in the wicks till. She was patient and helpful, always helped us to solve problems.
21 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Joanna,
We're delighted to hear Annie was professional, patient, and helpful. We appreciate your kind words and feedback. -Ellysse
Pranitha is amazing!
Pranitha is amazing!!
She’s patient, professional and provided exceptional service even during a rush. Good stalk at the store. Would highly recommend to everyone.
13 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Dinesh, We're so happy to hear that Parintha provided exceptional service! We appreciate you recommending us. - Sean
Shanmukh was very good at helping me…
Shanmukh was very good at helping me find the required products
14 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Rallabhandi, We're delighted Shanmukh helped you find what you needed. Thank you for your kind words. - Sean
Good service by staff (shankar)
14 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
We appreciate your kind words. Thanks for taking the time to leave your review. - Andrew
Risposta di Wickes - Edinburgh
Hi Emily, Thank you for your kind words, we love to hear that you find the staff to always be pleasant. -Sean
Pranitha is a great employee DESERVES A…
Pranitha is a great employee DESERVES A RAISE GIVE IT TO HER !!! she’s so sweet and helpful
13 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Madeleine, Thank you for your five-star review. We are pleased that you found our colleague Pranitha offered you a great service. We appreciate your review and your business.
Risposta di Wickes - Edinburgh
We appreciate you sharing your experience with us, Jamie. We are happy to hear that you received great customer service from Pranitha, and that it made your day. - Andrew
Great store
Great store - it’s like Lows /Homedepot in US. The employees were friendly and helpful.
13 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Keewi, We're happy to hear that you enjoyed your experience in our store. We appreciate your positive feedback and are glad our employees were helpful. - Sean
Very helpful staff who asked to help.
Very helpful staff who asked to help.
Very engaging.
Product available.
13 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Anthony, Thanks for taking the time leaving your review. We appreciate that our staff were helpful and engaging, and that the product was available. Thanks again for the kind feedback. -JL
Very good in store staff very helpful
Very good in store staff very helpful
Would recommend to anyone
9 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
We appreciate your feedback and are so happy to hear that our in store staff were very helpful. We appreciate the recommendation. -AK
Great customer service
9 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi Ewan, Thanks for taking the time leaving your review and your kind feedback on the service you received. -JL
Great service
Really great service, buying heavy bark and compost bags, the manager helpfully got it all together for us while we paid and brought to our car. Thank you!
9 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hi, Thanks for taking the time leaving your review. We're happy to hear that the manager in your local Wickes store was able to help you take the items you bought to your car. Thanks again for the kind feedback. -JL
Apologies if this is not Wickes fault…
Apologies if this is not Wickes fault but I just had a city sprint delivery man be most unhelpful. 3 packs of vinal flooring dropped off outside my stair entrance because "its against company policy to climb stairs!" I am 1st floor with 15 steps straight up & those boxes are very heavy. Thank goodness it was not raining & I wasnt getting a kitchen delivered!! I think this needs made very clear at purchase that delivery does not mean door to door. Never again using Wickes delivery.
8 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
We appreciate you bringing this delivery issue to our attention. We're sorry the service you received was unhelpful and that the delivery didn't meet your expectations, we have requested additional information, so we can get this looked into further. -AK
Bob the store manager was great and…
Bob the store manager was great and very helpful I will definitely use wicks as my go to building supplies
I can’t thank Bob the store manager enough at Stevenson road Edinburgh
3 maggio 2026
Non scritta su invito
Risposta di Wickes - Edinburgh
Hello Malcolm, thanks for your five-star review, and I'm glad you enjoyed the service from Bob in our Edinburgh store! - Dylan
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.