Wickes - Chesterfield Recensioni 

116
TrustScore 4.5 su 5

4,6

Wheatbridge Road, Chesterfield South Yorkshire, S40 2AB, GB


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Valutata 5 stelle su 5

Just ordered a bathroom suit plus wet wall pannels from wickes in Chesterfield and was really pleased with the help we received fron Sandy Bownes,who was very knowledgeable off the products and the am... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sandra Bownes at Wickes Chesterfield is absolutely excellent. We sought advice via email about replacing a Wickes toilet seat and received an immediate reply from Sandra with two products which would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Design process was very easy. Sandra Bownes at Chesterfield was very helpful, knowledgable and competent. She was able to answer our questions and responded quickly to follow up emails. Hoping the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Great price and stock but customer service is worst I've ever experienced. I don't usually leave reviews as everyone has an off day but all staff looked miserable and seemed more interested in having... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Chesterfield

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Wheatbridge Road, Chesterfield, South Yorkshire, S40 2AB, Regno Unito

  • +441246558620

4,6

Eccellente

TrustScore 4.5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(116)

14.238 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service!

Doing a decorating project and wasn’t sure what paint to buy. A member of staff was very helpful and helped me get everything I needed. Really happy with the service and will definitely shop here again.

20 agosto 2025
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Risposta di Wickes - Chesterfield

Hi Harrison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Great store

I recently called in to Wickes Chesterfield to buy some laminate flooring. I will be honest, I didn’t have the first clue of how many packs I would need and was a little hesitant to ask as didn’t want to be a pain! My worries were soon forgotten when a lovely gentleman asked if I needed any help and gave me advice on how many packs I would need. He helped me load them onto my trolley and took me to the checkout. Once I had paid for my items the gentleman then helped me to take these to my car. This was first class service and I would highly recommend. I look forward to returning to Wickes Chesterfield in the future for my next home project.

16 agosto 2025
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Risposta di Wickes - Chesterfield

Hi, Lisa. Thank you for taking the time to share your review with us. I'm delighted to learn that our colleagues at our Wickes store in Chesterfield, were really helpful when going to purchase your laminate flooring. I'm happy to hear that they gave helpful advice and provided excellent customer service. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Walked into wickes with ideas put at…

Walked into wickes with ideas put at ease straight away by design consultant Lesley with every step,measuring up,choosing the kitchen and our budget,delivery date and fitting the kitchen all smoothly undertaken professional beautiful job.absolutely adore my kitchen!Thankyou Wickes.

15 agosto 2025
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Risposta di Wickes - Chesterfield

Hi Venessa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lesley in our store and that they provided you with useful advice in bringing this Kitchen to life. -AH

Valutata 5 stelle su 5

Brilliant staff

I went into store and straight away welcomed by a lovely member of staff who’s name was Sophie.
She was doing some charity work for the shop and I ended up spending £20 on paint with her.
She also helped me set up my trade account and reserve some doors.
The whole experience was really positive and really easy.
Sophie is a credit to the team!!!
Thankyou Sophie

8 luglio 2025
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Risposta di Wickes - Chesterfield

We appreciate you sharing your positive experience. We're so glad to hear that our staff member Sophie welcomed you and assisted you with your paint purchase, trade account setup, and door reservation. It's great to know that you found the entire experience easy-GS

Valutata 5 stelle su 5

Good availability

Good availability, store tidy, didnt have to wait to be served at till.

2 luglio 2025
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Risposta di Wickes - Chesterfield

We appreciate you sharing your positive experience with us. It is great to hear that you found what you needed quickly. TW

Valutata 3 stelle su 5

Be wary buying a kitchen from this…

Avoid buying a kitchen from this company. They have taken 155 days to complete the delivery of a £25k kitchen. In that time we have been sent wrong or damaged parts. Promised delivery days have not happened and then parts have turned up unexpectedly. All piecemeal. Impossible to get through on the phone so you resort to emails which take days to get a response. They then offered a paltry amount of goodwill which did not even cover the extra fitting costs i incurred through multiple revisits never mind the fact our kitchen was 5 months late being finished.

Following this review the CEO of wickes did get in touch directly with me which was good of him. He called me to apologise and arranged with him team that I got a suitable amount of compensation. So he gets kudos for sorting out a bad situation which restores your faith.

I originally gave them 1 star but have amended after he took action to retrieve the situation

5 giugno 2025
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Risposta di Wickes - Chesterfield

Hey Dave, thank you for your valuable feedback, and I'm sincerely sorry to hear about your kitchen experience, if you can please reply back to the private message to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan

Valutata 1 stelle su 5

Went in with a mistaken order purchased…

Went in with a mistaken order purchased online wanted to swap for the correct item received abuse and insults from the lady behind the till
Vile human.
IM NOT SHOPPING THERE AGAIN

10 giugno 2025
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Risposta di Wickes - Chesterfield

We are very sorry you experienced such unacceptable behaviour while trying to correct your order. We will investigate to ensure this does not happen again-GS

Valutata 5 stelle su 5

Great customer service

Great customer service - Keith has seen our project through from initial ideas to installation. Would recommend Wicks Chesterfield

20 maggio 2025
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Risposta di Wickes - Chesterfield

We're happy to hear that the project, from start to installation, met your expectations. We appreciate your recommendation!-GS

Valutata 5 stelle su 5

Julian (kitchen & Bathroom designer)…

Julian (kitchen & Bathroom designer) made our journey stress free with the knowledge he gave us when designing our kitchen and also the person he got to install (Andy). Everything from start to finish was amazing I would definitely go back for when we want our Bathroom upgraded.

7 maggio 2025
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Risposta di Wickes - Chesterfield

Thank you for your kind words and five-star review. We're thrilled to hear that you had a positive experience with our designer and installer. We strive to provide excellent service and are glad you enjoyed the process from start to finish. We hope you enjoy your new kitchen and look forward to helping you with your bathroom upgrade in the future. TW

Valutata 5 stelle su 5

Kitchen replacement

Kitchen replacement

2 maggio 2025
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Risposta di Wickes - Chesterfield

Thank you so much for taking the time to leave your review! We are glad you have found your kitchen replacement to be 5 stars!
-AF

Valutata 1 stelle su 5

Worst workmanship

Worst workmanship, customer service and general attitude i have ever experienced.
Even failed to send the miserly compensation that they offered.
NEVER again!!!!
Pictues are available on completion no central heating or hot water. Customer is 91 year old

24 ottobre 2024
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Risposta di Wickes - Chesterfield

We understand your frustration and apologize for the negative experience you've had. We take all customer feedback seriously and are committed to improving our services. We're sorry to hear about the issues you encountered, and we have sent you a request for more information so we can investigate this further.
-AF

Valutata 5 stelle su 5

Saved my old back.

Cashier offered a carry to car service and a pleasant young man did all the lifting and shifting,both a credit to the Chesterfield store.

3 aprile 2025
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Risposta di Wickes - Chesterfield

We're thrilled to hear about your positive experience at our Chesterfield store. We appreciate you taking the time to share your feedback. It's wonderful to know that our team members went above and beyond to provide you with excellent service. - SW

Valutata 5 stelle su 5

Dwan at Chesterfield

Dwaine at Chesterfield was extremely helpful and made designing our new bathroom a very enjoyable process! Would definitely recommend and use again with confidence! Thanks Dwaine!

15 marzo 2025
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Risposta di Wickes - Chesterfield

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Dwain and that you enjoyed the design process for your new bathroom. We appreciate your recommendation and look forward to serving you again in the future. - SW

Valutata 5 stelle su 5

Our first choice for building materials…

Our first choice for building materials , is Wickes .
We find the Wickes Store in CHESTERFIELD, to be very good value.
The staff are friendly and helpful.
They stock a wide range of products.

25 febbraio 2025
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Risposta di Wickes - Chesterfield

Hi Phil, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Support for Dronfield Infant School

We contacted Wickes to see if they would help support with some materials for re-developing our school grounds. Sophie was so quick to respond and offered to support with some materials for our planters, which have made a fantastic area for our mud kitchen, which is used all year round. We're very grateful to Wickes and their community fund, thank you!

27 novembre 2024
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Risposta di Wickes - Chesterfield

Hi Mrs Horsfield, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Community Support

Sophie was extremely helpful, willing & positive in supporting our local scout group in donating a gift for our fund raiser. Great ethos & community support, thank you Sophie & Wickes

2 marzo 2024
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Risposta di Wickes - Chesterfield

Hi Judi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Wickes provided Wingerworth Community…

Wickes provided Wingerworth Community Festival Group with a voucher to spend in store. We bought materials needed to mark out the pitches and setup the site for the annual Wingerworth Fun Day. We also bought wood and paint for a local artist to make a cut-out for the event. We are very grateful to Wickes and Sophie was very helpful. The Fun Day brings the wide community together and allows local voluntary organisations/ clubs and charities to promote themselves, fund-raise, gain new members and volunteers to run them, as well as helping people to feel part of the community and improve mental health and well-being. Thank you so much.

15 giugno 2024
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Risposta di Wickes - Chesterfield

Hi Jill, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Really friendly and helpful staff

Really friendly and helpful staff, even suggested alternatives and located the items carrying the heavy items outside. The products were of a higher quality than we needed which made the experience even better. We have since recommended the Chesterfield branch to others.

26 febbraio 2025
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Risposta di Wickes - Chesterfield

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Children’s allotment plot

The chesterfield branch provided funding for some benches for the children’s allotment plot, Sophie was so helpful and came to visit to see the end result.
A huge thank you 🙏

31 maggio 2024
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Risposta di Wickes - Chesterfield

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Charity Donation

Wickes provided us with a charity donation for our plot at a Community Garden. it enabled us to turn an overgrown patch into a beautiful are where we grew flowers, fruit & vegetables. It was greatly enjoyed by all involved. Thank you so much

26 febbraio 2025
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Risposta di Wickes - Chesterfield

Hi Rachael, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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