Wickes - Chesterfield Recensioni 

116
TrustScore 4.5 su 5

4,6

Wheatbridge Road, Chesterfield South Yorkshire, S40 2AB, GB


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Valutata 5 stelle su 5

Just ordered a bathroom suit plus wet wall pannels from wickes in Chesterfield and was really pleased with the help we received fron Sandy Bownes,who was very knowledgeable off the products and the am... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sandra Bownes at Wickes Chesterfield is absolutely excellent. We sought advice via email about replacing a Wickes toilet seat and received an immediate reply from Sandra with two products which would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Design process was very easy. Sandra Bownes at Chesterfield was very helpful, knowledgable and competent. She was able to answer our questions and responded quickly to follow up emails. Hoping the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Great price and stock but customer service is worst I've ever experienced. I don't usually leave reviews as everyone has an off day but all staff looked miserable and seemed more interested in having... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Chesterfield

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Wheatbridge Road, Chesterfield, South Yorkshire, S40 2AB, Regno Unito

  • +441246558620

4,6

Eccellente

TrustScore 4.5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(116)

14.208 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I recently ordered from wickes of…

I recently ordered from wickes of Chesterfield and the buying online was great easy to navigate and see what I was ordering and see the clear pictures. The delivery driver was brilliant nice friendly young man. Respected my property and was very helpful as I ordered 4 big bags of pebbles for my garden, he asked me where I would like them to be placed so saving me a job of lugging them from front garden to back garden.
Delivery was speedy and on time.

30 marzo 2026
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Risposta di Wickes - Chesterfield

Hi Linda, Thanks for taking the time leaving your review. We're happy to hear that you found our online buying experience easy to navigate and that our delivery driver was friendly and helpful in placing your bags of pebbles. It's great to know that the delivery was speedy and on time. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Wickes went above and beyond for our…

Wickes went above and beyond for our Scout group by generously donating a foldable trolley for us to use at camps and during our weekly meetings. It might seem like a simple item, but for us it makes a huge difference.

The trolley is sturdy, practical, and has already made transporting equipment safer and easier for our young people and leaders. Their support helps us focus more on delivering great activities and less on the heavy lifting—literally.

It’s fantastic to see a company genuinely supporting local community groups. Thank you, Wickes, for helping us give our Scouts the best experiences we can. Your kindness will be appreciated for years to come.

5 marzo 2026
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Risposta di Wickes - Chesterfield

Hi Paul, We're so happy to hear that the foldable trolley is making a real difference for your Scout group! We appreciate your kind words and are glad to support the community. -SM

Valutata 5 stelle su 5

Easy to order products/ fantastic delivery driver.

Easy to order products, clear pricing. Had a delivery today from Chesterfield store and the delivery driver was truly outstanding, very personable young man and very helpful.

24 marzo 2026
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Risposta di Wickes - Chesterfield

Hi Paul. We appreciate you taking the time to leave us a review. We're happy to hear that you found our products easy to order and that our delivery driver was helpful! - Sean

Valutata 5 stelle su 5

Helpful and patient assistance

The Wickes team were very helpful in sorting out a TradePro account - Sarah was great and very patient in assisting us.

21 marzo 2026
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Risposta di Wickes - Chesterfield

Hi, Anne. Thank you for taking the time to share your review with us. We are really pleased to see that Sarah was able to help you with your trade pro account. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Joseph hooper was great help

Joseph hooper was great help, reaching flow state and knew what he was doing 😊

21 marzo 2026
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Risposta di Wickes - Chesterfield

Hi Tilly, Thanks for taking the time leaving your review. We are happy to hear that Joseph was able to help you find the items you needed and was very knowledgeable. Thanks again for the kind feedback. -JL

Valutata 5 stelle su 5

Joseph hooper

Joseph hooper was great help and reached flow state

21 marzo 2026
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Risposta di Wickes - Chesterfield

Hi Maisy, Thanks for taking the time leaving your review. We are happy to hear that Joseph was able to help you with everything you needed. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Valutata 1 stelle su 5

A very disappointing experience…

I had a very disappointing experience at the Wickes store in Chesterfield recently.

While shopping in the store itself was fine, the service at the tills completely let the experience down. The staff member who served me, A larger man who I believe was named Rico or Rich according to the name badge, was abrupt and dismissive throughout the interaction. There was no greeting and it felt as though serving customers was an inconvenience rather than part of the job.

When I asked a simple question, I received a short and unhelpful response, which only added to the frustration. Good customer service doesn’t require much — just basic courtesy and a willingness to help — but unfortunately that was completely lacking in this situation.

I hope management at Wickes Chesterfield take feedback like this seriously and remind staff that professionalism and politeness towards customers matter. This interaction left a very poor impression and made what should have been a simple purchase unnecessarily unpleasant.

Based on this experience, I’ll definitely think twice before returning to this store.

Many thanks Susan.

8 marzo 2026
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Risposta di Wickes - Chesterfield

Hi, Susan. Thank you for taking the time to share your review with us. We are really sorry to learn that you're not pleased with the customer service you received during checkout at our Wickes store in Chesterfield. We will take your feedback on to help improve our service going forward. Thank you again for your review. - Scott H

Valutata 4 stelle su 5

Joseph was incredibly helpful and…

Joseph was incredibly helpful and patient in giving advice for materials and tools for my renovation project. As a DIY novice, his knowledge and kindness was much appreciated.

28 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi Emma.

We appreciate you sharing your feedback. We're happy to learn that joseph was helpful and patient in advising you on your renovation project.- PP

Valutata 5 stelle su 5

Visited to get some Dulux paint mixed

Visited to get some Dulux paint mixed. Craig was very helpful, and found a good solution when a product was out of stock

20 febbraio 2026
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Risposta di Wickes - Chesterfield

H Katie Eavis, We're happy to hear that you had a positive experience with us. We appreciate your feedback and are glad we could find a solution for you. - Sean

Valutata 5 stelle su 5

I bought a tin of exterior gloss paint

I bought a tin of exterior gloss paint. Well stocked up and good quality. I got served straight away.

21 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi, Tony. Thank you for taking the time to share your review with us. We're happy to see you found us to be well stocked and our paint to be of good quality. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Easy ordering process and efficient…

Easy ordering process and efficient delivery. Will be ordering again

18 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi Bob,

We're happy to hear that the ordering process was easy and the delivery efficient. Thank you for your positive feedback, we appreciate it. -Ellysse

Valutata 5 stelle su 5

Awesome service

Awesome service, drivers are helpful and friendly. It’s £4 in time and fuel to use the delivery service if you don’t need the items immediately, even better if it’s something that won’t go in the car like an 8x4 sheet.

18 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi Dale, Thanks for taking the time leaving your review. We're glad you found our drivers helpful and friendly. We appreciate you highlighting the convenience of our delivery service, especially for larger items. Thanks again for your kind feedback. -JL

Valutata 5 stelle su 5

Very efficient service from ordering in…

Very efficient service from ordering in store to delivery. Would definitely use Wickes again.
Thank you

16 febbraio 2026
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Risposta di Wickes - Chesterfield

Hey Julie, thanks for your five-star review and I'm glad you enjoyed the delivery service we have to offer! - Dylan

Valutata 5 stelle su 5

excellent delivery again

excellent delivery again. had another delivery by citysprint of compost, fast delivery on time, had 4 hour slot and could track the van live too. had these delivered to my back door accessed from a different street, courier was very helpful and polite. trolleyed them down narrow lane through my door and put them neatly on my path where i wanted them. will use again, had same great
service last year

20 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi, J Buxton. Thank you for taking the time to share your review with us. We are delighted to see that you're really happy with the delivery service you received. We are also pleased to see that the driver was polite and friendly. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Items arrived next day no issues

Items arrived next day no issues, I received regular texts and emails with tracking and delivery times.

17 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi, Anne. Thank you for taking the time to share your review with us. We are happy to see that your order arrived as planned the next day with no issues. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

prompt and economical delivery

19 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi, Mr Walch. Thank you for taking the time to share your review with us. We are happy to see your pleased with our delivery service. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

Popped in to the Chesterfield store for…

Popped in to the Chesterfield store for some Dulux paint mixing, Ian was friendly and knowledgeable and gave me some great advice.

Fantastic service!

14 febbraio 2026
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Risposta di Wickes - Chesterfield

Hey Rob, thanks for your five star review and I'm delighted that Ian was super helpful and friendly! - Dylan

Valutata 5 stelle su 5

Great service

Great service. Served by Chloe who saw that I needed help. She helped me sort out my problem. Hawksmoor battery no longer supplied by Toolstation. Wikes brand is the perfect replacement.

13 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi Edwina.

We're happy to hear that you received great service! We appreciate that Chloe assisted you, and that you found a suitable replacement. Thanks for your feedback.- PP

Valutata 5 stelle su 5

Very good

Big dog is the main man at ches

18 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi, Ibz. Thank you for taking the time to share your review with us. We really appreciate your valuable feedback. - Scott H

Valutata 5 stelle su 5

Goods delivered right to my door .15

Goods delivered right to my door which was great as some were very heavy ( I am elderly with health problems) . Driver polite and friendly. Excellent service.

14 febbraio 2026
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Risposta di Wickes - Chesterfield

Hi Christine, Thank you for taking the time to share your delivery experience with us. It is wonderful to hear that you had a positive delivery experience! -SM

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