Wickes - Birkenhead Recensioni 

96
TrustScore 4.5 su 5

4,4

Rock Retail Park, Unit 1, Birkenhead Cheshire, CH41 9DF, GB


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Valutata 5 stelle su 5

Thanks so much to Will for donating items to my not for profit organisation! The donation will be used to provide play opportunites for children across Merseyside! Thanks again

L'azienda ha risposto

Valutata 5 stelle su 5

Needed a new kitchen and decided to use a designer. Rita was amazing, very professional and friendly. She listened carefully and we ended up with everything that we needed…. Would highly recommend he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The manager of the store, Adam, was so kind, helpful and generous. They were supportive of charity work we were doing and were understanding of the way the store could help. All the staff in the Birke... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Tried to book an appointment for a supply and fit. Received a rather condescending call stating firstly they cannot attend the changed appointment time, though I had not changed anything, then the cha... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Birkenhead

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • Rock Retail Park, Unit 1, Birkenhead, Cheshire, CH41 9DF, Regno Unito

  • +441516470922

4,4

Eccellente

TrustScore 4.5 su 5

96 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(96)

13.706 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent support from kitchen designer Jamie Johnson

The whole process from start to finish was professional and smooth thanks to the kitchen designer Jamie Johnson for his expertise guidance and support throughout. He listened to what we wanted and brought our vision of our new kitchen to life for us.

11 agosto 2025
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Risposta di Wickes - Birkenhead

Hi, there. Thank you for taking the time to share your review with us. We're happy to hear that the entire process was professional and smooth. It's great to know that your design consultant's expertise, guidance, and support brought your vision to life. Thank you for your positive feedback! - Scott H

Valutata 5 stelle su 5

So glad we chose Wickes design services…

So glad we chose Wickes design services for our new kitchen. Neve the designer was so knowledgeable and patient, getting the design exactly to our specifications. From the start of the initial design process right through to the final sign off, she was so helpful and quick to reply to any issues. We opted for the Milton range a good quality kitchen at a competitive price. We thoroughly recommend Wickes kitchens and especially Neve the designer.

15 maggio 2025
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Risposta di Wickes - Birkenhead

We're so glad to hear that you are pleased with your new kitchen and the design service you received. It's great to know that Neve was helpful and knowledgeable throughout the process. Thank you for recommending Wickes kitchens. -AK

Valutata 5 stelle su 5

Hi I used wicks for a kitchen I was…

I used wickes to design my new kitchen. I was so impressed and happy with Rita who helped me choose my kitchen and design it exactly how I wanted! Rita was so experienced and patient which allowed me to make the right choices. She was a lovely honest person that enabled me to have a stress free experience. Wickes are very lucky to have such a valuable member off the team !

6 agosto 2025
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Risposta di Wickes - Birkenhead

We appreciate you sharing your feedback. We're happy to hear that you were impressed with the kitchen design service and that Rita was helpful and patient. It's great to know you had a stress-free experience.
- PP

Valutata 5 stelle su 5

We had our new kitchen designed and…

We had our new kitchen designed and supplied by Wickes and we love it. We were looked after by Rita, who was a great designer and helped us every step of the way.

12 maggio 2025
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Risposta di Wickes - Birkenhead

We're happy to hear that you love your new kitchen. It's great to know that the design process was smooth and that you felt supported throughout by Rita. Thank you for your feedback. -AK

Valutata 5 stelle su 5

above and beyond

I was desperate for a kitchen cupboard wall bracket and the lack of it was holding the whole job up.

I spoke to a man in the bathroom/kitchen show area, he could have fobbed me off but instead went into the back before apologising that he may be a few minutes.
He then came back after a time and had obviously been looking high and low.
voila! He produced the bracket and saved the day.
well done that man! And once again thank you

9 luglio 2025
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Risposta di Wickes - Birkenhead

We're happy to hear that someone was able to help you find the bracket you needed! We appreciate you taking the time to share your positive experience. Thank you for your feedback. TW

Valutata 5 stelle su 5

Thank you so much to Wickes Birkenhead…

Thank you so much to Wickes Birkenhead for their generous donation of gardening equipment to support our Forest School at St Cleopas Primary Academy. @stcleopasacademy
This donation will make a huge difference to the positive outdoor experiences of our children. Special mention to the store manager Cate, for her care and attention to detail. In the words of one of our children. "Wow! Cate is great!"

11 luglio 2025
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Risposta di Wickes - Birkenhead

We're so happy to hear that the gardening equipment donation will positively impact the children's outdoor experiences at St Cleopas Primary Academy! We appreciate your kind words and are glad our store could help your Forest School. TW

Valutata 5 stelle su 5

Wickes Kitchens

Extremely helpful kitchen design staff helped us go through the planning stages and were only too happy to adjust and change as the design developed. Having chosen all the units and worktop we discovered a mistake by us on one item. Wickes were there to make the change and reimburse us without any hassle.

14 luglio 2025
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Risposta di Wickes - Birkenhead

Thank you for taking the time to share your experience with us. I'm so glad to hear that our kitchen design team were helpful and accommodating during the planning stages, and that the issue was resolved without any difficulty. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Always go to Wickes Birkenhead the…

Always go to Wickes Birkenhead the staff are always happy to help .

Been in today got served by a guy called Mark he was very good happy and told me about the trade card which he helped me fill in very good.
The girls.on the tills are very helpful as well.

7 luglio 2025
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Risposta di Wickes - Birkenhead

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mark in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Purchased a kitchen from wicks rock…

Purchased a kitchen from wicks rock retail park birkenhead, with the help from a lovely employee ,beryl she visited our home and went through the measurements asked what we had in mind , made us a appointment the next day to see her when we got there she offered us a drink we browsed round the kitchens looking for ideas for a new kitchen, beryl was at her desk and asked us have we seen anything we like we gave her a few ideas of what we were looking for she walked us round and showed us different doors and worktops giving really good information as we went along very clear and precise as me and my wife are both over 60 she made sure we understood everything and really was reassuring for us both even when we changed a few things in our plans she said no problem and done her job very well so big shout out to Beryl from wickes Birkenhead amazing

27 giugno 2025
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Risposta di Wickes - Birkenhead

We're happy to hear that you had such a positive experience designing your new kitchen with Beryl! It's great to know that Beryl was so helpful and reassuring while assisting you through the design, we are so glad she was able to provide you with so much information on doors, worktops etc and made sure you and your wife understood everything along with reassuring you both through any changes in the plans throughout! Thank you for sharing this amazing feedback!
-AF

Valutata 2 stelle su 5

Good quality units, poor installation

The overall quality of the units is fine, the problem was with the quality of the installation which was not up to standard, big gaps between the doors, door not lined up properly. They also left 2 massive hippo bags on my front lawn for 4 weeks, hence my grass completely destroyed. It sadly took an email to the CEO to get any kind of action. I have to say in their credit, the response to the email was first class with a visit from installation manager and a brilliant complaint handler. This is now resolved to my satisfaction.

23 giugno 2025
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Risposta di Wickes - Birkenhead

We appreciate your feedback and are sorry the installation and waste removal fell short of expectations. We're glad our CEO team responded effectively once the issue was raised and resolved the situation to your satisfaction! We are so sorry for the issues with your installation and removal of the hippo bags!
-AF

Valutata 1 stelle su 5

Bought sander and sanding sheets and…

Bought sander and sanding sheets and because I asked the man a question about sanding paper sheets.was made to feel more useless than I already am. The man was arrogant snotty and totally belittling. (I'm disabled and the wife does the decorating as I'm not able to.)

15 giugno 2025
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Risposta di Wickes - Birkenhead

Hi Karl, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Valutata 5 stelle su 5

Very pleased with our Wickes kitchen.

Very pleased with our Wickes kitchen.
1) Our Kitchen Designer, Neve, was fantastic throughout the process. ⭐️⭐️⭐️⭐️⭐️

2) Our installers, Zibi, Lucas and Henry were brilliant. Great attention to detail. Good communication. Very helpful and friendly. ⭐️⭐️⭐️⭐️⭐️

3) Delivery of components was a bit chaotic. We had a series of faulty, damaged and missing items which delayed the process. The warehouse staff were always very helpful and resolved all issues but delays were caused by these problems. ⭐️⭐️⭐️

8 maggio 2025
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Risposta di Wickes - Birkenhead

Hi Peter, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Neve in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

I had seen on article online…

I had seen on article online recommending a product called Dansand for removing weeds from block paving on driveways, available at Wickes 14.50 per bag, I called into Wickes Birkenhead, where I spoke to a young man by the name of Will, he took me straight to the isle brought a trolley placed two bags onto the trolley for me and very kindly brought them out to my car, he was most pleasant and helpful, thank you Will, I said to him you obviously have a Nan? He smiled and said yes I do, he was lovely. Thank you Wickes for choosing lovely staff.

22 aprile 2025
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Risposta di Wickes - Birkenhead

We're so glad to hear about your positive experience at our Birkenhead store. It's wonderful to know that our staff went above and beyond to help you find the right product and provide excellent customer service. We're proud to have employees like Will who are dedicated to making our customers' shopping experiences enjoyable. Thank you for taking the time to share your feedback.
-AF

Valutata 5 stelle su 5

Door helper John

Amazing help fitting door in car the member was called John didn’t leave until it fit in and we was safe to drive in are car

18 aprile 2025
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Risposta di Wickes - Birkenhead

Hey Rise, thank you for your five-star review, and I'm glad you enjoyed the service from John in our Birkenhead store! - Dylan

Valutata 5 stelle su 5

Mark the man who served us was very…

Mark the man who served us was very kind and Helpful,we really appreciated the way he handled the situation helping us to make the delivery instructions easy,thank you Mark.

11 aprile 2025
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Risposta di Wickes - Birkenhead

Hey there, thanks for your amazing review and I'm glad you enjoyed the service from Mark in our Birkenhead store! - Dylan

Valutata 5 stelle su 5

Excellent service

Went to buy some laminate that was very good value. Chris served us and not only advised us on delivery but also helped us to save more money on the project. Excellent service

22 marzo 2025
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Risposta di Wickes - Birkenhead

Hi Claire, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chris in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Great help from Lindsay when I was…

Great help from Lindsay when I was stuck putting my tv mount on the wall. She found exactly what I needed and was very helpful with advice.

29 marzo 2025
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Risposta di Wickes - Birkenhead

Hi Zach, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lindsay in our store and that they provided you with useful advice. -AH

Valutata 5 stelle su 5

Easy to find what I need

Easy to find what I need, prices are fair.

28 marzo 2025
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Risposta di Wickes - Birkenhead

Hey Trev, thanks for your positive feedback, and I'm glad you enjoyed the service in our Birkenhead store! - Dylan

Valutata 5 stelle su 5

Thank you Kate and Wickes, Birkenhead!

I want to say a huge thank you to Wickes, Birkenhead, and particularly their manager, Kate. I run a small community group called Love Bebington and they have kindly provided us with £100 worth of paint to go towards our restoration work of the crazy golf course in Higher Bebington Park, as part of the Wickes Community Programme. Kate was so helpful and we can't thank her and the store enough for their support. We really appreciate it. Thank you on behalf of all of us at Love Bebington and the community of Bebington!

19 marzo 2025
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Risposta di Wickes - Birkenhead

Hey George, thanks for your five-star feedback, and I'm delighted that Kate in our Birkenhead store was able to help you out with donations! - Dylan

Valutata 5 stelle su 5

Helpful staff

Great Wickes store. Very helpful staff. Sue in particular was very friendly & gave me really good advice to help me with my purchase.

17 marzo 2025
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Risposta di Wickes - Birkenhead

Hey Julie, thanks for your five-star review, and I'm glad you enjoyed the service in our Birkenhead store! - Dylan

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