Wickes - Anerley Recensioni 

352
TrustScore 4.5 su 5

4,7

14 Anerley Station Road, Penge London, SE20 8PY, GB


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Valutata 5 stelle su 5

I would like to give a huge thank you to Damian at Wickes Anerley for providing the best customer service I have ever experienced. He was incredibly helpful, patient, and attentive throughout, tak... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di forniture per il bagno
  3. Negozio di articoli da cucina
  4. Azienda specializzata in energia solare

Informazioni su Wickes - Anerley

Scritti dall'azienda

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informazioni di contatto

  • 14 Anerley Station Road, Penge, London, SE20 8PY, Regno Unito

  • +442087784881

4,7

Eccellente

TrustScore 4.5 su 5

352 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(352)

14.037 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I would like to highlight the great…

I would like to highlight the great customer service my husband and l received in store from Afraim and Anna.

We came in to just look at the floors tiles in store and we had a lot of questions regarding the product which were all answered. We were never made to feel rushed or an inconvenience. They took their time and demonstrated their knowledge and expertise.
I highly recommend this store because of these wonderful people and we will recommend to family and our friends.

7 novembre 2024
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Risposta di Wickes - Anerley

Hi Julezzz, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Afraim and Anna and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Great experience and professional…

Great experience and professional service.
Sreedevi was brilliant and her expertise help us a lot.
It was nice to discuss the project with someone in person and Sree was patient and knowledgeable.

5 novembre 2024
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Risposta di Wickes - Anerley

Hi Almu, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Sreedevi and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Great designing, product, quality of product, pricing and delivery.

I had a great experience with designing and ordering a new kitchen from Wickes, Anerley. Mr Momodou Ceesay-Njai
Design Consultant - Wickes Anerley was very patient and helpful with the design and even post sale support for any queries etc. Very happy with the designing, product, quality of product, pricing and delivery. Everything has worked out well so far.

Would definitely recommend!

25 ottobre 2024
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Risposta di Wickes - Anerley

Hi Adzy, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Momodou Ceesay-Njai and how pleased you are with the service they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valutata 5 stelle su 5

Amazing staff helped me around and friendly

Amazing staff helped me around the store and helped loaded up my trolly, Harrison went above and beyond and made the experience a 10/10, will be shopping in this branch again 100%

3 novembre 2024
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Risposta di Wickes - Anerley

Hey Mason, thanks for your amazing feedback, and I'm delighted that Harrison was able to help you so much in store! - Dylan

Valutata 5 stelle su 5

Super helpful staff

Super helpful staff, great advice and everything in stock.

2 novembre 2024
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Risposta di Wickes - Anerley

Hi Maurice,
Thank you for leaving a lovely review. - Sean

Valutata 5 stelle su 5

Afrim

Afrim went well beyond the experience I have a at other DIY stories.
Excellent 👍

2 novembre 2024
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Risposta di Wickes - Anerley

Hi Floyd,
Thank you for leaving a lovely review. We are happy to hear that Afrim was able to deliver amazing customer service! - Sean

Valutata 5 stelle su 5

Great and speedy service!

Great and speedy service!

29 ottobre 2024
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Risposta di Wickes - Anerley

Hi, Diana. Thank you for taking the time to share your review with us. I'm happy to see you found our customer service to be great and speedy. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Great customer service

Good car park, staff were friendly as soon as you walk in, great Communication and help from staff, safety aspects were spot on and a lovely good bye on the way out. Happy customer

27 ottobre 2024
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Risposta di Wickes - Anerley

Hello Charlie, thank you for your five-star review regarding the amazing service you received in our Anerley store! - Dylan

Valutata 5 stelle su 5

Fantastic customer service

I experienced fantastic customer service from Harrison at the Anerley branch of Wickes. He was very helpful and went the extra mile.

27 ottobre 2024
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Risposta di Wickes - Anerley

Hey there, thanks for your amazing review, and I'm delighted to learn that Harrison in our Anerley store was very helpful and went the extra mile to help! - Dylan

Valutata 5 stelle su 5

Afrim & Anna were so helpful

Afrim & Anna were so helpful, Wicks in Crystal Palace is my favourite place to go. They couldn’t do enough to help and advise me on the best materials to get for the jobs I needed to do. Honestly, I can’t rave enough about these two legends, it means a lot to come into a store and have fantastic customer service with people going above and beyond. You guys are the best. Truly - Thank you.

26 ottobre 2024
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Risposta di Wickes - Anerley

Hi, There. Thank you for taking the time to share your review with us. I'm really happy to see that both, Afrim & Anna at our Wickes store in Crystal Palace were really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Valutata 5 stelle su 5

Afrim was simply amazing

Afrim was simply amazing. Service was outstanding and he went out of his way to provide us with all we needed.
Extremely efficient
Thank you

26 ottobre 2024
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Risposta di Wickes - Anerley

Hi Mrs Christopher,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Afrim was able to provide you with an Amazing and outstanding service. - SF

Valutata 5 stelle su 5

I couldn’t be happier



I couldn’t be happier with my experience! I went in with a big project on my hands, feeling a bit overwhelmed, but thanks to Ben and Joe, everything went better than I could have hoped for.

Ben at the till was incredibly friendly and welcoming from the moment I walked in. He set the tone for my visit, making me feel at ease and comfortable asking questions. His cheerful demeanor and genuine interest in my project were exactly what I needed. Ben took care of the checkout process efficiently, making sure I had all the essentials before moving forward with my plans.

Then, I met Joe, who was a true lifesaver when it came to selecting the right paint. I had a vision but needed guidance, and Joe took the time to understand the look and feel I was going for. His knowledge was impressive – he walked me through the best options for custom building and paint works, sharing tips and advice I’d never have thought of. Joe’s help meant I left with the perfect color and finish to make my vision come to life.

Both Ben and Joe went above and beyond to make sure I felt confident and supported. Thanks to their expertise, I’m thrilled with my choices, and my project turned out beautifully. This level of service is rare, and I’ll definitely be back for future projects!

25 ottobre 2024
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Risposta di Wickes - Anerley

Hey there, thanks for your five-star review, and I'm delighted that Ben and Joe were super helpful throughout your visit to our Anerley store. It makes us proud that your vision has come to life! - Dylan

Valutata 5 stelle su 5

Afrim was very helpful and caring to…

Afrim was very helpful and caring to help me find what I need he have very good customer care

24 ottobre 2024
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Risposta di Wickes - Anerley

Hello Donna, thanks for your five-star review, and I'm glad Afrim was very helpful and caring in our Anerley store! - Dylan

Valutata 5 stelle su 5

Flooring advice and great customer service

Went into Wickes Anerley looking for some advice with flooring and was helped by Charlie who had a good level of knowledge and also great customer service

23 ottobre 2024
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Risposta di Wickes - Anerley

Hi Ricc,
Thank you for leaving a lovely review. We are happy to hear that Charlie was able to deliver amazing customer service! - Sean

Valutata 5 stelle su 5

Had a very good experience with Wickes…

Had a very good experience with Wickes at Anerley. Sree was amazing as she talked us through the process as well as coming to our house to help with the bathroom design.
Our installer was Mitch. He was a great worker and very professional. Bathroom looks great and we would certainly use him again.

16 settembre 2024
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Risposta di Wickes - Anerley

Hey Elaine, thanks for your wonderful feedback, and I'm glad to know Sree in our Anerley store was amazing throughout your bathroom design, and I'm delighted Mitch was also very good during your installation. Enjoy your new space! - Dylan

Valutata 5 stelle su 5

Customer service

In regards to my visit at wickes over this year's I was so excited to have a chance to speak with Charlie Campbell while looking for a wooden flooring for my house. Because I was in two minds of what I was thinking of doing and help me to find the best one that in the shop to full my needs . I then explained to him that I work at James Dixon Primary school and from there he explained what wickes do and how much they are doing for the community. Because of this, I would like to say wickes is a good thing to have in our life and communities.

19 settembre 2024
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Risposta di Wickes - Anerley

Hi David, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Charlie and how pleased you are with the service that we provide through our community programme. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valutata 5 stelle su 5

Staff really responsive

Staff really responsive
Courtney helped me find everything I needed super fast
Thank you!

28 settembre 2024
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Risposta di Wickes - Anerley

Hi, HP Khang. Thank you for taking the time to share your review with us. I'm really pleased to see that Courtney was helpful during your visit to our Wickes store. Thank you again for your valuable feedback. - Scott H

Valutata 5 stelle su 5

I went for a kitchen consultation today…

I went for a kitchen consultation today and was blown away by Sree’s knowledge and expertise. She went through 3 different options for my kitchen dimension and applied discounts until the desired target amount was hit. Sree was very helpful and polite and it was an absolute pleasure to do business with herself and Wickes. Thank you so much! Highly recommend Sree at the Anerley Wickes branch.
Whilst I give this consultant a 5 star review because she was amazing I have to say the other people within wicked team aren’t so nice. We have had nothing but problems with this kitchen and the customer service is so shocking we are left shaking our heads. We’ve lost money and time and would never EVER buy a kitchen, bathroom or kitchen from WICKES again.

27 settembre 2024
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Risposta di Wickes - Anerley

Hi Louise,

Thank you for leaving a lovely review. We are happy to hear that Sree was able to deliver an amazing design consultation! - Sean

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