Whites Beaconsfield Recensioni 

3909
•
TrustScore 4.5 su 5

4,3

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Valutata 3 stelle su 5

Average experience , quick on delivery . Cannot say that I have seen any changes in my teeth but the toothpaste feels fresh and foams well . The strips feel as though they are tingling and doing som... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This product is excellent!! I’ve had composite bonding for 6 years and always find that the toothpastes and mouthwashes I use don’t remove stains and don’t leave my teeth looking whiter. This does it... Leggi di più

Valutata 5 stelle su 5

I was a little cautious about trying teeth whitening products because I have very sensitive teeth, but the strips have been fantastic. After just 5 days of use, I can already see a noticeable dif... Leggi di più

Valutata 5 stelle su 5

I have used Whites Beaconsfield for around 2-3 years and yes I will admit, I have tried the odd competitor in between, yet, I always come back home! No other competitor comes close to Whites Beac... Leggi di più

Dettagli dell'azienda

  1. Dentista

Scritti dall'azienda

The UK's Top-Rated Non-Peroxide Home Teeth Whitening Products!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

4K recensioni

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4,3

Tutte le recensioni

(3909)

130 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent Customer Service - Alex!

Item I ordered (Mint Toothpaste) hadn’t arrived as expected, so got in touch with Whites Beaconsfield and spoke with Alex who advised that said item appears to have been lost in the post. Alex, quickly re-ordered the item at no additional cost and I received a few days ago. Thanks Alex for your time and courtesy!

26 marzo 2026
Valutata 2 stelle su 5

Defective product and they ignore consumer rights

I purchased teeth whitening strips, but the product was defective and terrible quality. After one use, it provided zero whitening effect, irritated my teeth, and left behind a thick, stubborn layer of glue that was incredibly difficult to remove.

When I contacted customer service to report the faulty product, they point-blank refused a refund. They claimed their policy doesn't allow returns on "opened or used" items. I specifically invoked my short-term right to reject defective goods under the Consumer Rights Act 2015, but they completely ignored it and just repeated their script.

It is literally impossible to discover a product is defective without opening and trying it. A company's internal returns policy does not override UK statutory law. It was only £8.55, so it's not worth the hassle of a bank chargeback, but I strongly advise avoiding this company. Poor products and terrible customer service.

2 aprile 2026
Non scritta su invito
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Risposta di Whites Beaconsfield

Hi Jamie,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience left you feeling disappointed, particularly in how your concerns were handled.

We’d like to provide some additional context about the product. Our whitening strips are designed to deliver the best visible results when used consistently over the full 14-day course, as the effect builds gradually. After a single application, it’s normal not to see the final intended result.

The gel residue left on the teeth after use is also an expected part of the process and indicates the active ingredients are working as intended. For the best experience, we recommend brushing your teeth after use to remove any remaining residue. As our strips use a non-peroxide formula, they are designed to be a gentler option, so we’re sorry to hear you experienced sensitivity.

We also apologise that we fell short in how we communicated with you. We recognise it’s our responsibility to clearly explain product use, listen carefully, and ensure our customers feel supported. From your feedback, it’s clear we could have done better—particularly in explaining the treatment, aftercare, and responding with greater empathy rather than relying on policy-led responses.

We truly appreciate you bringing this to our attention. Your feedback is helping us improve how we communicate and support our customers moving forward.

Best regards,
Customer Care Team

Valutata 5 stelle su 5

Great products that work! 🍓

Great products that work! Very happy with everything that I’ve ordered that consistently give me good results. Im loving the wider product range too! Highly recommend Whites Beaconsfield ⭐️⭐️⭐️⭐️⭐️

26 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Easy to use

Easy to use, fast delivery great product with no harmful chemicals. I saw results straight away! Teeth are gleaming what’s not to love?

20 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

My husband ordered toothpaste for us…

My husband ordered toothpaste for us and we received an empty box. He emailed them to tell them what happened and they said it was packed correctly, which it definitely wasn't as there was no toothpaste in the packaging also the box we received had no depth to it the toothpaste would not fit in it. Customer Service is non existent. If I could give a zero for customer service I would. Will never buy their products again.

28 marzo 2026
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Risposta di Whites Beaconsfield

Hi Claire,

Thank you for your review. We’ve now looked into this with our senior team and can confirm that an error occurred during packing on this occasion.

While we do carry out checks on all reports like this, it’s clear that in this instance we did not get it right. We appreciate you raising it with us.

A full refund has been processed, and our customer service team will follow up on your open ticket to confirm the details.

Valutata 5 stelle su 5

Whites Beaconsfield Teeth Whitening Products

Whites Beaconsfield have a wide range of products to choose from and each one has always delivered on its promise to help enhance the appearance of the teeth.

I regularly use the teeth whitening strips, toothpaste and their new water flosser product.

I recommend this company. Good price, great product and helps lift your spirits and appearance.

18 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The only Whitening Products I’ll Use Again

I could not be more impressed with the Whites Beaconsfield whitening products. I bought them on TikTok Shop and they did not disappoint. My teeth haven’t looked this good since I got them professionally whitened years ago. Couldn’t recommend enough!

11 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Don’t waste your money or listen to the…

Don’t waste your money or listen to the hype. Worst whitening strips I’ve ever used. They don’t stick, and leaves a horrible residue in your mouth.

1 marzo 2026
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Risposta di Whites Beaconsfield

Hi,

Thanks for sharing your feedback, we're really sorry to hear the strips didn’t meet your expectations.

The residue you noticed is completely normal and is just leftover whitening gel from the strips, and brushing your teeth afterwards will remove it. For best results, we recommend applying the strips to dry teeth, as this helps them adhere more effectively.

We’d really like the opportunity to help and make this right for you. Please feel free to email us at support@whitesbeaconsfield.co.uk with your order details and our team will be happy to assist.

Best regards,
The Whites Beaconsfield Team

Valutata 5 stelle su 5

Great product

Great product, does exactly what it says!

They also have great customer service, they email back the same day, numerous times if needed and they always sort any issues within a few hours.

Highly recommended!

3 marzo 2026
Non scritta su invito

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