Whites Beaconsfield Recensioni 3.844

TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am on day 9!0f using the whitening strips and I can’t stress how happy I am with my results . I have super sensitive teeth and gum disease and am super conscious of my teeth. My sensitivity hasn’t b... Leggi di più

Valutata 5 stelle su 5

I have had my teeth whitened many times over the years with a lot of pain. I was keen to use whitening products but worried about the pain. They amazing difference with using Whites Beaconsfield is no... Leggi di più

Valutata 1 stelle su 5

Not a fan. Have used big brand whitening strips before so have something to compare with. Do not stick well (even on dry teeth) The residue left behind is disgusting, There is so much of it !... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Item I ordered (Mint Toothpaste) hadn’t arrived as expected, so got in touch with Whites Beaconsfield and spoke with Alex who advised that said item appears to have been lost in the post. Alex, quickl... Leggi di più

Dettagli dell'azienda

  1. Dentista

Scritti dall'azienda

The UK's Top-Rated Non-Peroxide Home Teeth Whitening Products!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

3844 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Good for keeping composite bonding clean

I got this mainly because I have composite bonding and didn’t want to use anything too harsh. I’ve been using it for a little while now and it does seem to help with surface stains, especially from cola.

It’s not like a dramatic whitening overnight, but my teeth definitely look a bit brighter and cleaner. The main thing I like is that it feels gentle and hasn’t caused any sensitivity, which I was worried about.

The taste is quite fresh and not too strong. Delivery was quick as well which was a bonus.

Overall, I’d say it’s a good option if you have veneers/bonding and just want to maintain the colour rather than expect huge whitening results.

5 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Day 9 .. run don’t walk get them now

I am on day 9!0f using the whitening strips and I can’t stress how happy I am with my results . I have super sensitive teeth and gum disease and am super conscious of my teeth. My sensitivity hasn’t been affected at all. These are rebuilding my confidence and giving me a reason to smile. Delivery is super quick . Pricing is amazing .!The quality and packing is spot on . Highly recommended can’t shout about them enough .

23 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

No peroxide no pain

I have had my teeth whitened many times over the years with a lot of pain. I was keen to use whitening products but worried about the pain. They amazing difference with using Whites Beaconsfield is no peroxide and no pain because they use the PAP whitening technique. I have used most of their products and would highly recommend.

23 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Product and customer service bad.

Not a fan. Have used big brand whitening strips before so have something to compare with.
Do not stick well (even on dry teeth)
The residue left behind is disgusting, There is so much of it ! never had this before with other brands.
And lastly they dont work. Save your money. My teeth were actually whiter before I started.
Customer service just as bad.
I bought a double pack. They won't even refund the 2nd unopened that I am willing to send back !!
Awful.

21 aprile 2026
Non scritta su invito
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Risposta di Whites Beaconsfield

Hi Rebecca, we’re sorry to hear this and that your experience didn’t meet expectations. The residue you mentioned is simply leftover whitening gel and can be easily brushed away after use. Our strips are designed to be used as a full 14 day treatment, with results building gradually over the course. We’re also sorry to hear you were unhappy with the service you received. Please email us at support@whitesbeaconsfield.co.uk with your order details, as we’d really appreciate the chance to look into this for you and help put things right.

Valutata 5 stelle su 5

Excellent Customer Service - Alex!

Item I ordered (Mint Toothpaste) hadn’t arrived as expected, so got in touch with Whites Beaconsfield and spoke with Alex who advised that said item appears to have been lost in the post. Alex, quickly re-ordered the item at no additional cost and I received a few days ago. Thanks Alex for your time and courtesy!

26 marzo 2026
Valutata 2 stelle su 5

Defective product and they ignore consumer rights

I purchased teeth whitening strips, but the product was defective and terrible quality. After one use, it provided zero whitening effect, irritated my teeth, and left behind a thick, stubborn layer of glue that was incredibly difficult to remove.

When I contacted customer service to report the faulty product, they point-blank refused a refund. They claimed their policy doesn't allow returns on "opened or used" items. I specifically invoked my short-term right to reject defective goods under the Consumer Rights Act 2015, but they completely ignored it and just repeated their script.

It is literally impossible to discover a product is defective without opening and trying it. A company's internal returns policy does not override UK statutory law. It was only £8.55, so it's not worth the hassle of a bank chargeback, but I strongly advise avoiding this company. Poor products and terrible customer service.

2 aprile 2026
Non scritta su invito
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Risposta di Whites Beaconsfield

Hi Jamie,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience left you feeling disappointed, particularly in how your concerns were handled.

We’d like to provide some additional context about the product. Our whitening strips are designed to deliver the best visible results when used consistently over the full 14-day course, as the effect builds gradually. After a single application, it’s normal not to see the final intended result.

The gel residue left on the teeth after use is also an expected part of the process and indicates the active ingredients are working as intended. For the best experience, we recommend brushing your teeth after use to remove any remaining residue. As our strips use a non-peroxide formula, they are designed to be a gentler option, so we’re sorry to hear you experienced sensitivity.

We also apologise that we fell short in how we communicated with you. We recognise it’s our responsibility to clearly explain product use, listen carefully, and ensure our customers feel supported. From your feedback, it’s clear we could have done better—particularly in explaining the treatment, aftercare, and responding with greater empathy rather than relying on policy-led responses.

We truly appreciate you bringing this to our attention. Your feedback is helping us improve how we communicate and support our customers moving forward.

Best regards,
Customer Care Team

Valutata 5 stelle su 5

Great products that work! 🍓

Great products that work! Very happy with everything that I’ve ordered that consistently give me good results. Im loving the wider product range too! Highly recommend Whites Beaconsfield ⭐️⭐️⭐️⭐️⭐️

26 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Easy to use

Easy to use, fast delivery great product with no harmful chemicals. I saw results straight away! Teeth are gleaming what’s not to love?

20 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

My husband ordered toothpaste for us…

My husband ordered toothpaste for us and we received an empty box. He emailed them to tell them what happened and they said it was packed correctly, which it definitely wasn't as there was no toothpaste in the packaging also the box we received had no depth to it the toothpaste would not fit in it. Customer Service is non existent. If I could give a zero for customer service I would. Will never buy their products again.

28 marzo 2026
Non scritta su invito
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Risposta di Whites Beaconsfield

Hi Claire,

Thank you for your review. We’ve now looked into this with our senior team and can confirm that an error occurred during packing on this occasion.

While we do carry out checks on all reports like this, it’s clear that in this instance we did not get it right. We appreciate you raising it with us.

A full refund has been processed, and our customer service team will follow up on your open ticket to confirm the details.

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