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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Waarschuwing! bezint voor je hiermee in zee gaat. Erg trage communicatie. Wanneer je voor het eerst contact opneemt lijkt het allemaal veelbelovend. Snelle integratie etc etc. maar duurt allemaal erg... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Complimenten voor het Benelux team! Snel schakelen, geen 9 tot 5 mentaliteit én niet ### maar poetsen. Al geruime tijd een fijn partnerschap met Joep en Demi. Klein puntje van kritiek: het dashb... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Webgains team are an absolute joy to work with. I've loved getting to know them whilst partnering on some fantastic opportunities to help the brands we both work with. They're also huge advocate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A great company to work with who have provided brilliant service to me both from an agency and client side for many years. I've worked with Webgains for a while now on various projects with vari... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di Affiliate Marketing

Scritti dall'azienda

Webgains is the Service-First affiliate network, delivering outstanding support and strategic expertise to over 1,800 retail brands across multiple verticals and markets. Brands using Webgains benefit from access to a huge network of vetted and approved publisher and influencer partners. With knowledgeable international teams, each with a track record of delivering affiliate success, Webgains is the ideal network for brands looking to grow their business in either existing or new markets. Webgains affiliate platform combines seamless experience with powerful tools and automation to maximise every advertiser, agency and publisher users’ output. Affiliate partnerships can be unlocked, and transactions tracked by robust, 100% GDPR complaint functionality with the Webgains Resilient Tracking Suite. In 2023 Webgains became the world’s first B Corp certified affiliate network. Solidifying their commitment to the highest standards of verified performance, accountability, and transparency, Webgains has become the natural home for the rapidly increasing number of retail businesses operating with purpose. Webgains is a founding member of The Affiliate & Partner Marketing Association and has also been part of the ad pepper media group since 2006.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

149 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

As a tech CRO publisher working with…

As a tech CRO publisher working with Webgains has lead to many exciting partnerships with great advertisers that they manage. The account management team are extremely helpful and proactive when it comes to connecting advertisers with the right publishers for them, ultimately leading to program growth.

18 marzo 2021
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Risposta di Webgains

Hello James,
Thank you very much for your feedback; it is great to hear!

Valutata 5 stelle su 5

Very surprised by the negative reviews

Very surprised by the negative reviews. Webgains helped our business go through a period of accelerated growth which actually took us a little by surprise. Excellent account management, good breadth of publishers. User-friendly portal and reporting. Only good experiences from us to date.

18 marzo 2021
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Risposta di Webgains

Hi Andy,
Thank you for your kind review! We truly appreciate your feedback.

Valutata 5 stelle su 5

Very knowledgeable and responsive…

Very knowledgeable and responsive Account Management from my 3 years experience working with them as a publisher.

18 marzo 2021
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Risposta di Webgains

Hello Jim,
Thank you for your time submitting the review.
We look forward to continuing working together!

Valutata 5 stelle su 5

Webgains has a great diversity of…

Webgains has a great diversity of brands on it's books from fashion to homeware to health. Most of the agents that manage the platform are organised and reactive which helps with the fast paced nature of affiliate marketing.

18 marzo 2021
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Risposta di Webgains

Hi Maya,
Thank you very much for your kind words; we really appreciate your feedback.

Valutata 5 stelle su 5

Great Company

In less than 6 months working with Webgains, I am delighted with our growth in the affiliate space. Our account manager, Hannah has been incredible in helping build new relationships, and expand our reach. All of the team are a pleasure to work with, response times quick and provide helpful advice. All round great Company to work with.

18 marzo 2021
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Risposta di Webgains

Hi Lauren,
Thank you so much for your time submitting the review, we truly appreciate your kind words.

Valutata 1 stelle su 5

WORST COMPANY - AVOID!!

The worst company I have ever dealt with. Their customer services never answer queries ever by email, telephone or social media. At one point I thought they'd gone out of business! When I finally got through and received a phone call, the girl was extremely arrogant and belittling, very unprofessional and frankly downright rude.
These people still owe me over £200.000 for sales made to them. I am yet to receive payment.
Absolutely shocking, avoid like the plague!!
I will update this if I ever receive the money owed to me!!
Be very careful and if you can choose another affiliate company, then I suggest you look at paidonresults instead of these charletans.

Update: Money received

18 marzo 2021
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Risposta di Webgains

Hi Wayne,
We are sorry to hear you are experiencing a payment delay. Our Publisher team will be in touch to resolve the issue.

Valutata 1 stelle su 5

I really wish I would have found these…

I really wish I would have found these reviews before I got defrauded by Webgains. What a joke of a company. They rely SOLELY on coupon affiliates which are absolutely worthless. Do not let Webgains convince you that you need them in your program. Coupon affiliates provide nothing and only steal traffic and attribution.

Webgains has not even provided a single affiliate that has any value. My account is literally $0 across the board.

Furthermore what the biggest joke of them all is that they require a 6 MONTH CANCELATION REQUEST!!! In my entire life I have never heard of any business ever actually requiring you give them 6 months advance notice of cancelation. As soon as I saw that clause I gave them in writing a 6-month cancelation notice which they claim is not valid since "I cant give them notice until my initial contract is completed" Ya my lawyer says otherwise.

I CANT SAY THIS ENOUGH, STAY FAR FAR FAR FAR FAR AWAY FROM WEBGAINS.

17 dicembre 2020
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Risposta di Webgains

Hi Danny,
Thank you for your feedback. Your opinion helps us get better. Please feel free to get in touch with our customer support team. They will look into this issue and try to find a suitable resolution for you.

Valutata 5 stelle su 5

Delivering strong results

Delivering strong results for our business across the large affiliate network. The managed platform allows us to let our AM do all the heavy lifting.

10 settembre 2020
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Risposta di Webgains

Thank you for the feedback, Luke! It is great to hear you are seeing the strong results.

Valutata 5 stelle su 5

Their service was excellent from the…

Their service was excellent from the start. I have been extremely impressed with the integration process and we were live on their system within a day of signing the contract.

The ongoing support has been great and we have seen a significant improvement in sales since onboarding. On top of this, the integration team has been extremely good with ongoing technical support and explained and helped me understand any concerns I had.

I look forward to the continued work with Webgains!

7 settembre 2020
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Risposta di Webgains

We are happy to hear you had a positive experience at Webgains! Thank you for your feedback.
You’re right, our Integration team are always going above and beyond. We’ll be sure to share your praises with them!

Valutata 5 stelle su 5

Quality Affiliate Marketing

Quality Affiliate Marketing

Never had an issue with Webgains. Have seen big growth and orders driven from their platform. Nothing but good words to say about them and our account manager Max.

3 settembre 2020
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Risposta di Webgains

Thanks for placing your trust in Webgains and your willingness to share! We're grateful for your feedback and glad you feel we're on the right track!

Valutata 1 stelle su 5

What a terrible company this is

What a terrible company this is! If you value your business do not sign up with these lot. There is no cooling off period.. I signed up and rushed into signing a contract after couple of days I decided to cancel because of poor results. They told me to £1200 to terminate the agreement. I said I can’t afford it as I’m just a new business starting up. So they sent me a law suit to pay the fees and court fees. This is just ridiculous and day light robbery. If anyone wants to see I’ve got email records and other stuff.. I will try my best to make everyone aware of this scam. If you have already signed up then all I can say is I’m sorry for your struggles and the stress and depression this company has and will cause you.

8 luglio 2020
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Risposta di Webgains

Hi,
Thank you for the feedback, and we are sorry to hear you had a negative experience with our company. Our records show that you signed the contract on 31 January 2020. The program was launched on 14 February 2020.
You then had the program running until 4 June 2020.

Even though you signed a 12-month contract, as a gesture of goodwill, we offered you to leave the contract early without charging for any remaining monthly fees as per agreement.
The outstanding invoices we are recovering correspond to the months when your program was live on our network.

Therefore, we feel that your feedback is not an accurate representation of the history of this partnership. Please feel free to get in touch with us at support@webgains.com if you’d like to discuss this matter further.

Valutata 5 stelle su 5

Satisfied

Only positive experiences with Webgains.
From the moment of the initial contact with their sales department, until now (8 months live with them) - the experience has been great.
Their account management team is very responsive and thinking proactively with us. The campaign is already bringing us a lot more than previous campaigns on other networks. I would definitely recommend Webgains.

30 giugno 2020
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Risposta di Webgains

Thank you so much for your kind words, Frank. We genuinely appreciate you taking the time to share your experience with us and look forward to continuing to work with you.

Valutata 1 stelle su 5

I cancelled my account and still they bill.

I cancelled my account in writing with Webgains. I confirmed twice it was closed.
On the closure date, they are still trying to bill me, for an extra 2 months.
Fed up with this company. Terrible.
This is a typical employ sales people to cast a net over clients. Then lock them in with contracts, and make it hard to get our of contract.
Just be careful what you sign up with with Wedbains. Looking at their feedback on here, they are not the most ethical of companies.

2 giugno 2020
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Risposta di Webgains

Hi Daniel,
Thank you for letting us know about the issue. We just sent you a direct message to clarify the details. We wil look into this and hope to offer a suitable resolution to you promptly.

Valutata 1 stelle su 5

Utrolig dårlig

Utrolig dårlig, styr unna

22 gennaio 2020
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Risposta di Webgains

Hi Vigdis,
Thank you for your feedback.

If you would like to discuss this and provide further details please get in touch with us at support@webgains.com.

Kind regards,
Webgains team

Valutata 1 stelle su 5

Webgains European bait and switch affiliate scam operation

Very bad company. Not only gets very little affiliate traffic and sales from this European scam company, They also scam you on top of it. Be aware of Webgains, here is how their scam works, They make you sign a contract for six month of monthly fees. Once you realize that you paying more in fees then you are making money from them and their lacking affiliate system, you try to close your account they then present you with that contract. Here is the super scam they don't let you out, but let you buy out by paying them 6 times what you already agreed to pay them. Webgains equals Webscams. You will not get any results through their affiliate program, and you will only pay them fees for nothing. Six month for absolutely nothing, oh and on top you constantly have to update their links, because of the stupid European guidelines.

Webgains No way, Do not sign up with them you will loose your money. These are professional European scammers behind this,
Webgains is a bait and switch operation. Be aware of the scam that is Webgains!

8 marzo 2019
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Valutata 1 stelle su 5

Worked with webgains for over 10 years

Worked with webgains for over 10 years. When we decided to leave even though we had paid everything we owe they still are coming after us for money. No one picks up their support line on 020 7269 1230. It's disappointing that this is what happens after dealing with someone for so long. Terrible Customer service and support all we get is automated responses.

6 febbraio 2019
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Valutata 1 stelle su 5

Advertisers: Avoid this platform

This is the worst affiliate platform I have ever used.

Set up - no support and not done correctly on their side (the commissions are not set properly despite being sent the correct information).

Finance team - rubbish. They invoice you for sales you have said you won't pay for and there is no way to validate sales.

Avoid avoid avoid and go to TD, CJ or Awin instead

3 luglio 2018
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