WatchMarketplace Recensioni 

124
•
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This company found a particular Omega for me at a significantly discounted price compared with well known dealers. It took a few weeks but I was kept informed throughout. The service was top class. Hi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Second watch off Charles, fantastic service yet again. Great advise, really competitive deal both on the watch part exchanged as well as the watch bought. Great communication throughout, transparency... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service, second to none. Very personable and organised, made everything so easy and even accommodated last minute changes with ease. The knowledge of all the staff is exceptional and the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a very pleasant easy experience dealing with Charles. From start to Finnish Charles kept us informed of progress. He sourced our watch. Agreed a very competitive price. Lovley guy to deal with.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di orologi
  2. anche in
  3. Acquirente di gioielli
  4. Costruttore di orologi
  5. Gioielleria
  6. Gioielliere
  7. Servizio di riparazione orologi da polso

Scritti dall'azienda

🐝🏠 🐝MANCHESTER’S HOME OF LUXURY WATCHES: Leading specialists in sourcing and curated sales for the world’s most sought-after timepieces, from unworn Rolex, Patek Philippe, and Audemars Piguet to fine pre-owned Omega and Cartier. 🤝 "NOBODY GIVES SERVICE LIKE WE DO": We pride ourselves on absolute transparency, discretion, and building long-term relationships. Whether you are looking to buy, sell, or securely part-exchange, our expert Manchester team provides a premium experience from start to finish. 🕰️ 3RD GENERATION HERITAGE: Proudly continuing a family legacy of horological expertise stemming from Arthur Kay & Bro (Est. 1897), we offer a full range of professional refurbishment and watch servicing. 🏆 INDUSTRY RECOGNITION: Proud winners of WatchPro’s Retail Titan award and featured on BBC’s The Apprentice. ⚖️ DISCLAIMER: WatchMarketplace is an independent dealer and is not authorised, endorsed by, or affiliated with any of the watch brands we trade.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

124 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(124)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant communication

Charles was a gent - communication was excellent even when I was nervous about the process. The watch that was sourced was beautiful and in mint condition. Thank you so much

19 luglio 2025
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Risposta di WatchMarketplace

Thank you for the kind words Beth.

We are so delighted to be able to serve.

We look forward to the next one.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Excellent service

Excellent service, couldn’t have asked for more. Informative and personal. There no one better out there.

10 luglio 2025
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Risposta di WatchMarketplace

Thank you so much for your feedback.

Informative and personal service is at the core of what I always strive for in the business.

Looking forward to working with you again.

Charles

Valutata 5 stelle su 5

MOP Daytona

Such a good experience. Very communicative and kept me informed the whole time. Watch turned up exactly as described. Would use again!

7 luglio 2025
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Risposta di WatchMarketplace

Jack,

Thank you for your review, it means an awful lot to us.

We hope you continue to enjoy your gorgeous new Daytona and Happy 21st Birthday for next month.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Rapidly sourced Panerai

WatchMarketplace were able to source a new Panerai submersible that was out of stock in the Panerai boutiques at a 20% discount to retail price. They did this extremely quickly with regular and consistent communication. The service is concierge-level and faultless. I would recommend whole heartedly!

2 luglio 2025
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Risposta di WatchMarketplace

Thank you so much for your review, service is what we pride ourselves on and we are so glad to be able to assist.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Very professional

Very professional. Good communication. I got a good deal.

6 giugno 2025
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Risposta di WatchMarketplace

Thanks for this review John, it was a pleasure to work with you and we hope your wife enjoys her new timepiece.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Second watch off Charles

Second watch off Charles, fantastic service yet again. Great advise, really competitive deal both on the watch part exchanged as well as the watch bought. Great communication throughout, transparency and quality of service. He even came to meet me to handover the new watch. Thanks very much again, certainly see me consulting him when the time comes back around again for something - mega work and quick turnaround, thank you

14 maggio 2025
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Risposta di WatchMarketplace

Hi Jordan,

Thanks for the opportunity to work together again, really appreciate it and we hope you get great pleasure out of your latest acquisition.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Knowledgable

Knowledgable, helpfull… recommend.

7 maggio 2025
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Risposta di WatchMarketplace

Thank you David, we really appreciate it.

Best,
Charles
The WatchMarketplace Team

Valutata 4 stelle su 5

This is a credible site

I had incorrectly commented that this seller was a scam. I was WRONG and wish to apologize. It appears that a copy site (on Facebook Marketplace) is advertising under the same name, complete with routers etc. Please insure the site you end up in is in fact watchmarketplace.co.uk and not someone misrepresenting themselves. Sorry Charles if this caused you any undue stress.

1 gennaio 2025
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Risposta di WatchMarketplace

Hi Richard,

Thank you for the clarification.

We would still like to understand who is using our brand to scam people.

Please could you email charles@watchmarketplace.co.uk to help us get to the bottom of this.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Great service from Watchmarketplace

Charles and the team at Watchmarketplace were prompt and professional. The watch arrived and was exactly as described. I am very pleased with my purchase. Super service and a great product.

26 febbraio 2025
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Risposta di WatchMarketplace

Thank you very much for the review, we wish you all the best to wear your new timepiece.

We look forward to working with you again in the future.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Fantastic service

It was a pleasure dealing with Charles, he provided a fantastic professional service and I am delighted with my purchase

8 giugno 2024
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Risposta di WatchMarketplace

Thank you Paul for the business.

We hope your wife has a lovely 50th birthday from all the team.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Above and beyond customer service

Above and beyond customer service!
Charles went out of his way to ensure I bought the watch I wanted. Will definitely deal with these guys again! Thank you!
Martin in Cornwall.

1 giugno 2024
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Risposta di WatchMarketplace

Martin, it was an absolute pleasure it work with you on this incredibly special timepiece.

We are already looking forward to our next encounter.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Excellent service & Great communication

I found Charles on LinkedIn and kept an eye on his posts. A watch I wanted popped up and within minutes of my message Charles has kindly reserved it for me. I paid and the watch arrived the day after; it's astonishing. Charles kept me updated throughout and his service is faultless. I just can't see me buying a watch now from anyone else..

22 maggio 2024
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Risposta di WatchMarketplace

We live for reviews like this.

Thank you ever so much and we look forward to the next one.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

With out a doubt the best

With out a doubt the best high end watch retailer I have ever used. Charles’s service is exceptional in every way. He makes you feel like you’re his only client with personal updates about your purchase. He is now my only go to guy for watches because no one else can touch his service or products. I can’t recommend Watch Market Place enough, Charles only want is to see you happy and he has succeeded.

21 maggio 2024
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Risposta di WatchMarketplace

What a beautiful review!

Thank you Johnny, we are just thrilled to be your go-to watch experts.

We wish you all the best in wearing your new timepiece and look forward to serving you once more.

Best,
Charles

Valutata 5 stelle su 5

Excellent

Excellent service, speedy delivery
Great communication

10 maggio 2024
Non scritta su invito
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Risposta di WatchMarketplace

Thank you Graham.

We look forward to the next one.

Best,
Charles
The WatchMarketplace Team

Valutata 5 stelle su 5

Second time dealing with Charles and…

Second time dealing with Charles and the team at WatchMarketplace.
All I knew was they had a watch I was after, hadn’t seen any pictures, trusted it was in the condition they said and bank transferred straight away. Watch arrived and super happy. Very trustworthy and good at what they do, I will definitely deal with them again. Thank you.

2 maggio 2024
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Risposta di WatchMarketplace

Thank you for the kind words Alex.

We are so grateful for the opportunity to serve you once more.

Best,
Charles

Valutata 5 stelle su 5

Quality, Trust, and Personal Communication

When it comes to making a significant investment, trust in the seller is paramount. My experience at the Family shop on Market St, in Manchester, epitomized this principle. A few months ago, I stepped into the store with a casual inquiry about a watch in the window, emphasizing that I wasn't yet ready to make a purchase. Charles warmly welcomed me and graciously shared insights about the timepiece without any hint of pressure to buy. Our interaction felt like a genuine conversation rather than a sales pitch.

Impressed by Charles's knowledge and professionalism, I expressed my specific preferences, and we agreed to stay in touch via WhatsApp. Over the following months, I received occasional updates on their inventory, always presented in a friendly and informative manner.

When I noticed my desired watch was available, I reached out to Charles for more details. Despite residing outside the UK, logistics posed no obstacle. Charles promptly provided additional photos and information, maintaining the same considerate approach.

Upon confirming my intention to purchase and arranging to visit the shop, Charles went above and beyond by offering to pick me up from the airport. Upon arrival, he warmly welcomed me and facilitated a seamless transaction, ensuring a personalized buying experience.

The exceptional level of service didn't end there. Impressed by Charles's dedication, I entrusted him with sourcing a special item for my daughter, a request beyond his typical offerings. True to form, he delivered, leveraging his network to fulfill my request without ever pressuring me to buy.

In Charles, I've found not just a reliable seller, but a trusted advisor and friend in the world of luxury watches and jewellery. For anyone seeking a personalized shopping experience with no sales pressure, I wholeheartedly recommend paying a visit to the Family shop and asking for Charles. Whether you make a purchase or simply engage in conversation, you'll find a level of service that's both rare and invaluable.

18 aprile 2024
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Risposta di WatchMarketplace

Wow Darren, I cannot tell you have much this review means to me.

Words cannot thank you enough for this and I am so delighted that we were able to work with you on the watch and bracelet for your daughter.

I don’t know what else to say really but thank you once more, I appreciate this more than you can ever know.

I look forward to our ongoing friendship.

Charles

Valutata 5 stelle su 5

I cannot speak highly enough of Charles…

I cannot speak highly enough of Charles ...I bought a fantastic watch from him and at every stage he did everything possible to make the buying experience as good as it could possibly be!

5 aprile 2024
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Risposta di WatchMarketplace

What a lovely review, thank you Clifford.

Enjoy your new timepiece and we look forward to future opportunities to work with you.

Best,
Charles

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