Watch Doctors Recensioni 

145
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Sent my wife’s Rado for repair. Quote was lower than others, communication excellent, dispatch was straightforward, repair completed two weeks sooner than quoted, and watch returned repaired, serviced... Leggi di più

Valutata 5 stelle su 5

Fantastic service, sent off two watches, arrived in good time, customer service was more than happy to deal with my further enquiry, my watches were repaired immediately, an invoice was emailed to me... Leggi di più

Valutata 5 stelle su 5

My watch stopped so I sent it to Watch Doctors for a service and repair. The price was way cheaper than sending it to the manufacturer (and turnaround was much quicker too). It came back looking gre... Leggi di più

Valutata 5 stelle su 5

We sent two watches to "Watch Doctors" that we had been told could not be fixed. Watch Doctors proved the "experts" wrong. They fixed both watches - one vintage and one a bit more modern - at a very r... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Informazioni fornite da varie fonti esterne

Watch Doctors are highly experienced, fully trained watch repairers, who provide a national watch repair postal service to repair all brands of watches including, Rolex, Tag Heuer, and Rotary watches. We are based in Tring, Hertfordshire.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

145 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(145)

31 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Top service.

I have just had my watch returned (free of charge) and unfortunately it is beyond repair, however the service from Watch Doctors was excellent and fast and I was kept informed from it arriving to it being returned to me. I wouldn't hesitate to use them again.

5 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Look no further!

These guy were recommended by a freind who had a Rolex reconditioned by them. I wanted someone who could bring my old Omega back to life. New Bezel, Clasp, pins in bracelet, polish and recondition. Price, delivery, customer service absolutely spot on. I’m delighted with the service and wouldn’t think twice about recommending them to anyone looking for a luxury watch repair!

15 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

The only watch company to use

WOW I was going to use that well known watch company what charge triple the price and done in 2or3 days but I thought give these guys ago.
Customer service brilliant always rung me up to tell me what’s going on.
Full polished, fixed watched replaced crown and serviced £307 the other company you would not of got much change from £1000 took 5weeks because how busy they are but it’s worth the wait and cost.

28 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Incredible service

Popped into Thame branch today to assess my repair of Tag as part of the pendulum had fallen off. They assessed the watch and repaired it on site immediately and to my amazement, no charge. They will now service all my watches, what excellent service!

3 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

These guys asked for all the details of…

These guys asked for all the details of my watch including a photograph. They then sent me a box to send them the watch for an arranged service.
They then email to say that they cannot service the watch and they want to charge me to send the watch back! Is this a scam?

31 gennaio 2024
Non scritta su invito
Logo di Watch Doctors

Risposta di Watch Doctors

I'm sorry you were disappointed in our service, all online quotes are subject to view. This watch has been made for may years with various different movements and unfortunately the one in yours is now obsolete which we can not know until we see it. We did offer a battery and strap and the watch would have worked which you declined hence the £12 return postage charge. I have arranged for this charge to be refunded as a gesture of goodwill. If you need any further information please do not hesitate to contact us. Kind regards Watch Doctors

Valutata 5 stelle su 5

Brilliant customer service

Brilliant customer service. My watch was not expensive but held a lot of sentimental value. I was told by several jewelers that it couldn't be repaired and the ones that could do it wanted a fortune. Watch Doctors at Tring not only carried out the repair it is far far better than I expected, I can't tell you what it means. Thankyou.

31 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service

Outstanding service from start to finish from Tring Watch Doctors. I've just collected three watches (a Panerai, a TAG and an Avia), all serviced and restored beautifully at very reasonable prices. Very highly recommended. It's fantastic to find such a professional business, I will definitely be returning.

2 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

A Family Business that Cares

I have used the Watch Doctors numerous Times over the Years. On my last visit they Serviced/Refurbished my 1975 Vintage Gold Rolex Thunderbird Watch. It came back looking as New. The Staff were all Professional, Friendly & Bubbly

29 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service

Outstanding service , from start to finish . A very professional approach to their business . Step by step progress report s . Very very competitive price ing . Will use again definitely .
Gareth

19 dicembre 2023
Non scritta su invito
Valutata 3 stelle su 5

I should have been warned of foreseeable delays

This company advertises as performing Seiko Kinetic capacitor repairs, which I need. I emailed enquiring about this service and they replied with a quote and said I should send them my watch. However, upon receipt the updated quotation contained a note stating that it's a 12 week wait for replacement parts to arrive. I don't want to be without my watch for 12 weeks. If this had been conveyed to me at the quotation stage, I wouldn't have sent my watch in. I feel I should have been informed and offered the option of ordering in the parts before sending them the watch. I give 3 stars as it was sent back promptly, however the disappointing interaction has cost me £20 in postage fees.

4 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service from first contact to receiving my repaired watch in the post.

Very professional, all queries I asked were dealt with quickly, honestly and efficiently.

Thanks

Colin

20 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

I’ve used watch doctors a few times now for some vintage watches. They have been outstanding. There’s always someone on the phone to ask questions and keep you updated. Incredibly professional and with very fair and transparent pricing it makes watch collecting a joy. Thank you Watch Doctors!

15 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service, so efficient and courteous - a rare find in this day and age - highly recommend this company

9 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Delighted to have my old watches back

Delighted to have my old watches back.
I thought I'd left it too late with the batteries corroding. They came back this morning in individual blue/purple pouches a really nice touch.
In my opinion this was great service.

Thank you

6 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

A great repairs service

A great repairs service from start to finish. A box was sent out to me straight away to package up my watch. Receipt was confirmed by them straight away and they got to work, the only hold up being a delay in getting a very specific stem for a 1960's watch, which was to be expected. They replaced the glass, did a service and polished up the case, all for a great price. Will certainly use again. You may have some trepidation about posting your watch off, but if it's going to these folks it'll be looked after.

8 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing service from start to end

Amazing service from start to end. They made my 50 year old Omega Chronograph look and run like new for half the price I was quoted by Omega and gave it twice the guarantee.

Their customer service is friendly, speedy and proactive and their technicians are an experienced, trustworthy and honest group - they even refused to service one of my watches as they said it didn’t need it & was running within tolerance when they tested it, any other company would have taken the money.

Thank you, I’m a repeat customer for a reason!

5 maggio 2023
Non scritta su invito
Valutata 2 stelle su 5

Poor estimate.

Contacted watch doctors via email to get my seiko divers watch repaired as it had stopped working. They replied with an estimate of £105. I sent the watch off to them for repair. A week later I received a cost of £212 to repair the watch. I understand that parts are possibly needed but if I knew the costs were going to be over double the original estimate then I wouldn’t have sent the watch off in the first place. I’ve refused for the work to be carried out. It’s cost me £20 in delivery fees and I’m no better off.

18 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Came back like new

Came back like new

Just got my Rolex back after a full service and plexiglass replacement. It looks like new!!! Fantastic service as always with a quick turn around under 10 days. Thank you absolutely delighted. Martin

29 marzo 2023
Non scritta su invito

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