VWFS Rent-a-Car - Southampton (Hedge End) Recensioni 

383
TrustScore 5 su 5

4,9

Peter Cooper Volkswagen Southampton, 3 Flanders Road, Hedge End, SO30 2LG Southampton, Southampton, GB


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Valutata 5 stelle su 5

The whole experience from start to handing the hire vehicle back was exemplary. Colin is an excellent ambassador for Peter Cooper at Hedge End and his communication and attention to detail is s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We rent from VWFS Hedge End every year. Always excellent service, far superior to mainstream rental companies. You get the car you want and normally cheaper than the large rental firms. Especially wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The salesman who met me in the showroom was very polite and made it an easy process to rent a car for the day. The car was in great condition and nice to drive, i was shown how to use all the tech... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was a wonderful rental experience. My rental car was easy to book on line and with Colin being An excellent communicator what could be easier?. Colin went out of his way to make the rental of... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. Servizio di leasing di auto
  3. Agenzia di noleggio furgoni

Scritti dall'azienda

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Informazioni di contatto

  • Peter Cooper Volkswagen Southampton, 3 Flanders Road, Hedge End, SO30 2LG, Southampton, Southampton, Regno Unito

  • 01489 783434

4,9

Eccellente

TrustScore 5 su 5

383 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(383)

928 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent Service.

The whole experience from start to handing the hire vehicle back was exemplary.
Colin is an excellent ambassador for Peter Cooper at Hedge End and his communication and attention to detail is second to none.
Very accommodating and the whole experience works like clockwork.
Numerous times I have booked through Colin and the Team and it’s ALWAYS Excellent Service.
Keep Up the Excellent Work.
See you again Real Soon.
Thank-You.

7 agosto 2026
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Far superior to mainstream rental companies

We rent from VWFS Hedge End every year. Always excellent service, far superior to mainstream rental companies. You get the car you want and normally cheaper than the large rental firms. Especially when you add in the extras. On top you get a much more personal service.

6 luglio 2026
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Great service; last minute booking and good value

Great service; last minute booking and good value. Was a great car - brand new

17 giugno 2026
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Excellent service & value for money at…

Excellent service & value for money at a very short notice.

The only downside is the £1000 deposit requirement, I believe this would be lower if you opted for extra insurance coverage on top of the basic requirements.

14 luglio 2026
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello Mark,

Thank you for taking the time to leave us a review.

We're delighted to hear that you received excellent service and found our rental offering to be great value for money, especially at short notice.

We also appreciate your feedback regarding the security deposit. We've shared your comments with our team.

Thank you again for your feedback, and we hope to welcome you back in the future.

Thank you,
VWFS Rent-a-Car

Valutata 4 stelle su 5

Spoiled by the vehicle return experience

Hired a car for a week - booking, collection and the vehicle itself was all great. Unfortunately let down by the vehicle return. They weren’t set up for me delivering the car back half an hour before the 4pm I was allowed to keep it until, this combined with the fact that the original paperwork couldn’t be located meant I was left standing around for over 20 minutes.

25 giugno 2026
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

Thank you for taking the time to share your feedback with us.

We're pleased to hear that the booking process, vehicle collection and the car itself met your expectations.

However, we're sorry to learn that your experience was let down by the vehicle return process. Having looked into this further, the location was operating with holiday cover on the day of your return, which contributed to delays in processing the handover.

While this helps explain what happened, we appreciate it was frustrating to be left waiting and apologise for the inconvenience caused.

Thank you for bringing this to our attention. We've shared your feedback with the team and will use it as a learning opportunity to improve the return experience going forward.

We hope to welcome you back again soon.

Thank you,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Customer service here is top

Customer service here is top. Friendly, relaxed and efficient. The gentleman who works at the Kia location doing this deserves a big raise, he’s consistently above and beyond when I’ve rented here.

15 giugno 2026
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Really good service

Really good service, friendly knowledgeable staff. (Keep up the good work Colin)
Car was great, just what I needed for the weeks hire.

29 maggio 2026
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Really easy to use

Really easy to use, positive experience, and reasonably priced. Very friendly and helpful service in particular from the gentleman who helped me on site, his customer service and approach was the real differentiator which made this a 5* experience, something which these days is sadly unsual. I'd recommend him, and VWFS!

15 maggio 2026
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

I rent from VWFS every time I am in the…

I rent from VWFS every time I am in the UK as they are reliable and cost effective, great service and of course love their cars.
Tim Porter

11 maggio 2026
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Always a pleasure

Always a pleasure! Colin knows me well now and, due to my mobility issues, always offers me a lift home!
Great service, always!

8 maggio 2026
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Brilliant service once again from Colin.

Brilliant service once again from Colin.

21 marzo 2026
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Second time renting through VWFS

Second time renting through VWFS, Colin at Peter Cooper made this an absolute breeze, so easy, great value, great car.

5 marzo 2026
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

This was a wonderful rental experience.

This was a wonderful rental experience.
My rental car was easy to book on line and with Colin being An excellent communicator what could be easier?.
Colin went out of his way to make the rental of the beautiful VW Polo happen at quite short notice.
The car itself was super new and spotless..
Well done VW Peter cooper in Chichester, AA reasonably priced rental for superb car and experience

23 gennaio 2026
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

I’d like to express my appreciation for…

I’d like to express my appreciation for the excellent service provided by your team, as well as the quality of the rental vehicle we selected. Everything was handled efficiently and professionally, making for a very positive experience from Hedge End Team
I look forward to meet you again in future.

22 agosto 2025
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Can't Stay Away...

I keep going back for more... in fact, when I have a car, I tend to keep it twice as long, as originally booked. Great cars and impeccable service -

Cheers Colin and the team.

CB

11 agosto 2025
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Valutata 5 stelle su 5

My goto Rental Company

This is my goto rental company. I don't even compare anyone else with this because no one can match the service these guys provide (I have tried other rental companies before). The cars are almost brand new every time and the best part is that you get the exact car you book. It’s not like other companies which say “or similar”. If you book a Golf, you will get a golf!

Other than that, the people are super helpful. It is quick and easy. Completely hassle free. Colin has always been super friendly and very helpful.

Looking forward to booking again.

4 luglio 2025
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valutata 5 stelle su 5

Excellent

Very efficient procedure from start to finish.
Thank you

4 luglio 2025
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

I wanted to hire a specific VW with a…

I wanted to hire a specific VW with a view to buying and renting for a couple of days was the perfect opportunity to ensure it was the right car for me. Colin was very helpful and the booking process and collection was hassle free. Top service, recommended.

19 maggio 2025
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Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valutata 5 stelle su 5

Excellent service

Excellent service, would highly recommend this rental company. Thank you to Colin for his expertise and making the start to our holiday just perfect.

7 aprile 2025
Non scritta su invito
Logo di VWFS Rent-a-Car - Southampton (Hedge End)

Risposta di VWFS Rent-a-Car - Southampton (Hedge End)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

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