Dealt with extremely friendly staff, the vehicle I required was really good value for money, would definitely use this business again.
Sede
Cambia sedeAbbey Road, DH1 5HA Durham, Pity Me, GB
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Customer service is excellent in my opinion. Once you've registered your details, it's such a quick & easy process. A sensible price too. I had a VW Golf for 4 days. An excellent vehicle for motorway... Leggi di più
L'azienda ha risposto
Sarah and Steve, who run the rentals at VWFS made us extremely welcome, with coffee and hot chocolate to keep out the cold—snow had begun falling as our London KX train arrived into Durham. They are l... Leggi di più
L'azienda ha risposto
Absolutely brilliant. The best car hire experience ever ( internationally) Could not be faulted- Steve and Shaka made the whole experience relaxed and seamless. Customer centred focus was evident f... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Informazioni di contatto
Abbey Road, DH1 5HA, Durham, Pity Me, Regno Unito
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First time we have hired a car from…
First time we have hired a car from this company and would definitely use them again. Staff were really helpful answering our questions prior to making the booking. Staff went the extra mile to connect my phone to the car due to technical issues. Car was lovely to drive and got us to our intended destination.
Outstanding car hire service from…
Outstanding car hire service from Sarah, yet again. What an absolute jewel in the company’s crown! Thank you, Sarah 🙋🏻♀️
Highly recommended
I found this rental website by accident and hired a 5 seaters for 5 days and it was easy to book online. They did not hard sell you anything during our collection, unlike other rental companies we have had experienced previously. The collection and return was very smooth with no issue. The car was very clean too. Very pleased with our rental experience, will definitely go with this if we need to rent a car in future. The rental price and excess was good compared to all others that I have searched too.
Quality service at an excellent price
Service was excellent, Sarah sorted us out in quick manner and vehicles are top spec, it was a pleasure .
Fast and easy to sort car out man in…
Fast and easy to sort car out man in there was a canny fella price by far cheapest around
I had an outstanding experience with…
I had an outstanding experience with this car rental company! Their service was top-notch, and the car I rented was in excellent condition. Highly recommended! ⭐⭐⭐⭐⭐
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Outstanding experience!!
Outstanding experience!!
Great people. High quality cars. Excellent value.

Risposta di VWFS Rent-a-Car - Durham
Checking in process straight forwards
Checking in process straight forwards. Very friendly staff.

Risposta di VWFS Rent-a-Car - Durham
Well done!
Great service and very nice quality of the car (I rented VW T-Roc)
What an amazing customer service and…
What an amazing customer service and experience. The lady at the customer desk was very very helpful and went out of the way to facilitate. Definitely would visit them next time and highly recommended to all.
First time we have rented from Pullman…
First time we have rented from Pullman rent-a-car and what can I say. The service was top class! I think a lot of other companies (not just car companies) should take a leaf out of their book on customer service. It was fantastic. (Sorry I can not remember the name of the two guys who served us, but they were very friendly and had fantastic customer service skills which is a rare find). We hired a Tiguan to take 6 of us to Cadbury World. Lovely Car and comfortable ride. Will most definitely use again. Thank you
Excellent service from the whole team!
Great value
Great value. Cheaper than most other companies. Staff so friendly and helpful. Will definitely be back for any vehicle hiring needs.
I needed a hire car when my own vehicle…
I needed a hire car when my own vehicle broke down but was unsure where to turn. I'd had a bad experience with other car hire companies and when a google search turned up 'Rent-a-car' I feared for the worst. Once I realised it was actually a VW company I decided to give it a go and I was not disappointed. The booking experience, pick up and drop off were easy and trouble free. An excellent service that I'd definitely use again and happily recommend.
Brilliant experience in every way
Brilliant experience in every way. Very helpful staff. The car was in great shape. It performed very well during our 10 day stay in Scotland, and they refunded the deposit right away. I'll rent from them again. A+!
Excellent service
Excellent service. Needed a car on the same day as booking, no problems, lovely customer service staff when I collected the car. Great choice of vehicles available depending on your budget.
Used the same branch twice on 2 weeks for the same service and car. Can't fault anything
It's VW would not expect any problems…
It's VW would not expect any problems car clean and all was good will be back next time I need a car
Brilliant service
Brilliant service. Easy process. Will definitely use again
Excellent Again
Can't fault the service at Durham, Sarah is always ready to help if needed - Superstar
Excellent Service
First class service as usual from both Shakeil and Sarah.
Good clean cars, very easy rental process. VWFS Rent-a-car Durham has been my goto place when I need a car for the last 3 years
See you soon!
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