Customer service is excellent in my opinion. Once you've registered your details, it's such a quick & easy process. A sensible price too. I had a VW Golf for 4 days. An excellent vehicle for motorway... Leggi di più
L'azienda ha risposto
Abbey Road, DH1 5HA Durham, Pity Me, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Customer service is excellent in my opinion. Once you've registered your details, it's such a quick & easy process. A sensible price too. I had a VW Golf for 4 days. An excellent vehicle for motorway... Leggi di più
L'azienda ha risposto
Sarah and Steve, who run the rentals at VWFS made us extremely welcome, with coffee and hot chocolate to keep out the cold—snow had begun falling as our London KX train arrived into Durham. They are l... Leggi di più
L'azienda ha risposto
Absolutely brilliant. The best car hire experience ever ( internationally) Could not be faulted- Steve and Shaka made the whole experience relaxed and seamless. Customer centred focus was evident f... Leggi di più
L'azienda ha risposto
Absolutely brilliant from start to finish. Hired a beautiful VW Golf automatic which i did through a lovely helpful guy over the telephone. Collection and return totally hassle free and full deposit... Leggi di più
L'azienda ha risposto
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Abbey Road, DH1 5HA, Durham, Pity Me, Regno Unito
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Easy to rent , pick ya budget and pick a car , simple , staff are excellent and spot on . Cars are second to none , clean and ready to go , can't fault them. Will get going back next time I need a rental.

Risposta di VWFS Rent-a-Car - Durham
Absolutely brilliant. The best car hire experience ever ( internationally) Could not be faulted- Steve and Shaka made the whole experience relaxed and seamless. Customer centred focus was evident from the start - finishing with Steve dropping me back home.
Will make Pullman the car hire company of choice when we return to the UK.
Thanks to their team.
Tony J.

Risposta di VWFS Rent-a-Car - Durham
Great customer service. Car was great and I will say one of the cheapest I have seen.staff were very friendly and helpful. I would recommend them to anyone.

Risposta di VWFS Rent-a-Car - Durham
A great experience and also painless.
We were the first customers to use the VW TP van, so it was immaculate with barely any miles on it. From beginning to end the communication was fantastic from the Team, they were very friendly and helpful, the rates are also extremely competitive.
The handover itself was excellent, and everything was explained fully to us.
I highly recommend using their services, and will definitely be using again.
Thank you VWFS Rent-a-Car

Risposta di VWFS Rent-a-Car - Durham
Excellent service from start to finish. The car I was given was brand new which was an unexpected surprise.

Risposta di VWFS Rent-a-Car - Durham
Friendly helpful staff, great value for money. The whole process was very easy and simple.

Risposta di VWFS Rent-a-Car - Durham
This is the third or fourth time I’ve used this car rental company and every time has been simply very easy and friendly to deal with. In particular, Sarah has been extremely friendly and helpful and is a terrific role model for the company. We tend to come to the Durham area of the UK every year, from Australia, and I would thoroughly recommend this service.

Risposta di VWFS Rent-a-Car - Durham
Sarah and Steve very friendly and helpful and professional explained everything to me paper work / checks was quick and I even received a free upgrade , first class hire

Risposta di VWFS Rent-a-Car - Durham
Outstanding Experience with VW Car Hire – Highly Recommend!
We recently hired a VW Golf from Volkswagen and couldn’t be more impressed. Over the course of our trip, we drove over 600 miles and only spent about £45 on fuel – the miles per gallon were absolutely amazing! One of the standout features was the car’s ability to switch down to two-cylinder mode, even at high speeds, making it incredibly efficient without compromising performance.
The team at Volkswagen were brilliant – super helpful, friendly, and a breeze to deal with from start to finish. The whole process was smooth and straightforward.
I’ve used many car hire companies in the past, including Practical, Enterprise, and Hertz, but none come close to the value and service I experienced with VW. Their prices are far more reasonable, and the quality of the vehicle and support is unmatched.
Highly recommended – VW are the best!

Risposta di VWFS Rent-a-Car - Durham
Second time using Pulman VW in the past year. Sarah’s the best! From the first communication to return of the vehicle. The customer is always first!
Frank Ciraco
Niagara Falls Ontario
Canada

Risposta di VWFS Rent-a-Car - Durham
The car did not cause any issues and was a great drive. Enough ample space for 6 people.

Risposta di VWFS Rent-a-Car - Durham
Highly recommend VWFS Rent-a-Car (Sarah Kirtley, Durham). Great service, choice of vehicles and very flexible - particularly useful as I had to keep extending the hire period until works to my car were completed.

Risposta di VWFS Rent-a-Car - Durham
Excellent support for a last minute request. We use VW Durham for a lot of our company hires and they always do a great job.

Risposta di VWFS Rent-a-Car - Durham
Brilliant service by Sarah. Very accommodating with last minute extension of hire. Great pricing

Risposta di VWFS Rent-a-Car - Durham
Sarah was lovely to deal with very efficiant. Had the car a lot longer than expected

Risposta di VWFS Rent-a-Car - Durham
The car was available and the hire desk very helpful.
I was shown around a very clean car and any features I was unsure about were explained to me.
The price was reasonable and I even got a reminder about when the car was due back.
Sara on the rental desk was friendly and explained everything to me clearly.
Overall an excellent experiencd

Risposta di VWFS Rent-a-Car - Durham
Recently hired a car from Pulman Durham to attend a family wedding in south of England and can’t praise the service received enough. Sarah was great from the first enquiry to handing the car back today. Would highly recommend to anyone needing to hire a car.
Thank you!

Risposta di VWFS Rent-a-Car - Durham

Risposta di VWFS Rent-a-Car - Durham
Always very helpful and will go out of their way to ensure the service is right for you.

Risposta di VWFS Rent-a-Car - Durham
This is probably the 5th time we have hired from here. The cars have always been reliable and well presented. The check in system is fast and efficient made easier by the friendly staff

Risposta di VWFS Rent-a-Car - Durham
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