VWFS Rent-a-Car - Birmingham Recensioni 

221
TrustScore 5 su 5

4,8

Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT Birmingham, West Midlands, GB


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Valutata 5 stelle su 5

The overall experience was very good and nice, booking was smooth and quick and to prolong the rental only it took was a phone call. Jacob helped me a lot in terms of questions and throughout the whol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was put in a shiny new Volkswagen & it behaved as expected! More so the sterling service by team Chelsea, Raheel & our star gent Jacob. Thanx for being on the other side of the phone, in having to d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Raheel and Jacob have done amazing job on making sure I got the vehicle I wanted, made sure it was clean, and nicely presented on the day of collection. Answered all my questions, and ensured the proc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hiring a car from Johnson Volkswagen, Lawley Middleway was definitely the right decision for us. Davina is very professional, courteous and very pleasant. Really quick service, very efficient a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. Servizio di leasing di auto
  3. Agenzia di noleggio furgoni

Scritti dall'azienda

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Informazioni di contatto

  • Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT, Birmingham, West Midlands, Regno Unito

  • 0121 222 0603

4,8

Eccellente

TrustScore 5 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(221)

860 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

My experience at VW RENT A CAR…

My experience at VW RENT A CAR BIRMINGHAM was fantastic! Devina and Raheel were very friendly. The process was straightforward and simple which made my rental experience easy. Thanks again both, will definitely be using you guys again!

2 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Raheel and Davina…

Raheel and Davina…. well what can I say except the best customer service you will ever get. I am an international renter and I always rent from here when in Bham area. Never any issues which gives you peace of mind. If I could rate higher I would. Excellent!

5 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Great management

Great management, excellent service from Raheel and Davina, managed to upgrade me from a polo to a golf in short notice. Highly recommend this team! Five stars!

15 marzo 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks for your review!

Valutata 5 stelle su 5

Amazing service

Amazing service, very efficient, the manager at the Birmingham branch Raheel was very friendly and professional, went out of his way to ensure the car I was receiving was cleaned properly. Much better renting experience here than other places I have rented from. Will definitely use them again in the future.

10 marzo 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks for your review!

Valutata 5 stelle su 5

Excellent service and professionalism…

Excellent service and professionalism from Davina and the receptionist on the front desk
I tried originally to get a vehicle from Solihull division and spoke to someone completely inept/useless called Chelsea. Didn’t find them helpful at all and luckily after calling this branch they exceeded my expectation.
Happy to say this branch bham was perfect and Davina made the process seamless.

17 febbraio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

Valutata 5 stelle su 5

Had the pleasure of renting a car from…

Had the pleasure of renting a car from both Davina and Raheel. I Booked a Volkswagen Golf online and was over the moon as that is what i received rather than 'something similar' like other hire companies i have rented from in the past. A low excess and deposit and a swift pick up process made this an amazing experience and i'll definately be back again, Thanks guys!

8 febbraio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

Valutata 5 stelle su 5

5 Star Experience!

A 5 star car renting experience! The process was easy, clear and concise. The Staff Davina and Raheel were both incredibly polite and understood my needs. The vehicle was brand new and immaculate inside and out. Overall a fantastic service and I know where i'll be going for all my future car rentals!

3 febbraio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

Valutata 1 stelle su 5

They give me a car that kept cutting…

They give me a car that kept cutting off and every time i tried contacting them they would ignore me, finally swapped the cars then this car had mechanical problems after 1 week very unprofessional people

31 gennaio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Hi Marcus, we apologise for the experience you’ve had! We always aim to deliver high standards and do safety check every rental. Thank you for taking the time to bring this to our attention. We will use the feedback to ensure this doesn’t happen again.

Valutata 5 stelle su 5

Exceptional service

I have rented cars from VWFS Rent-a-Car Birmingham a number of times over the past year. Without exception, it has been a flawless, fast and efficient experience throughout- the booking, collection and return. The cars have always been extremely clean and without any mechanical issues. I highly recommend VWFS Rent-a-Car Birmingham and especially outstanding service which was received from Raheel!!

20 gennaio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

Valutata 5 stelle su 5

Volkswagen rental

Pleasant customer service female staff member made whole experience both in and out calm and smooth. One of the best car rental experiences I’ve had!

3 gennaio 2023
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

Valutata 1 stelle su 5

Shocking service

I booked and paid for a car rental on Sunday dec 11th. I have paid 73 pounds.
An assistant rang me in the 12 th and told me I could not have the car I booked because it was faulty. I said I wanted a refund and I booked enterprise rentals who were fantastic.I have since had several phone calls with this company and have not had a refund.Appalling service and still no refund. This should happen automatically.

11 dicembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for leaving your review. We value your feedback and take on board your comments to improve our service. We do our best to deliver the car you requested, however in some unfortunate circumstances we are unable to do so, but we do ensure to match the car spec you requested.

We can see from your booking that you made the reservation through a third-party site, therefore this is who you will need to contact to claim your refund.

Valutata 5 stelle su 5

Brilliant service, heartily recommend

Hiring a car from Johnson Volkswagen, Lawley Middleway was definitely the right decision for us.

Davina is very professional, courteous and very pleasant. Really quick service, very efficient and a good price

Drop off was a breeze and even booked a taxi for us!

I will certainly use their services again without a second thought. Good companies and staff deserve credit amd credit is due here.

12 dicembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

Valutata 5 stelle su 5

Davina

Thanka to Davina, I have had a pleasant visit and a great experience, she was very professional and easy to deal with

6 dicembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks so much!

Valutata 5 stelle su 5

Great customer service

Great customer service, willing to help and overall a brilliant experience. I would highly recommend!

26 novembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

Valutata 5 stelle su 5

Amazing customer service

Lovely customer service, davina at the Birmingham branch is absolutely amazing! Excellent customer service

24 novembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks for your review!

Valutata 5 stelle su 5

Amazeballs!

Really helpful. Nothing has been too much for Raheel and Davina. Both the guys have been professional and the level of customer service has been out of this world. Asset to VWFS. Cheers guys! Suhayl

24 novembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks for your review!

Valutata 5 stelle su 5

Wonderful experience

Wonderful experience
Best car hire
Above and beyond at vw Birmingham
Has no competition in the industry

14 novembre 2022
Non scritta su invito
Logo di VWFS Rent-a-Car - Birmingham

Risposta di VWFS Rent-a-Car - Birmingham

Thanks for your review!

Valutata 5 stelle su 5

Outstanding Service....

Throughout the whole process from arranging the booking up to when I was due to collect on the day has been an absolutely flawless experience I was kept informed and communicated professionally, Upon collection the vehicle was valeted to a good standard and the overall experience I found to be a exceptionally fast and efficient service. I highly recommend VWFS Rent-a-Car Birmingham and to be more specific the outstanding service which was received from Raheel!!

3 novembre 2022
Non scritta su invito
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Risposta di VWFS Rent-a-Car - Birmingham

Thanks!

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