VWFS Rent-a-Car - Birmingham Recensioni 

220
TrustScore 5 su 5

4,8

Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT Birmingham, West Midlands, GB


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Valutata 5 stelle su 5

I was put in a shiny new Volkswagen & it behaved as expected! More so the sterling service by team Chelsea, Raheel & our star gent Jacob. Thanx for being on the other side of the phone, in having to d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Raheel and Jacob have done amazing job on making sure I got the vehicle I wanted, made sure it was clean, and nicely presented on the day of collection. Answered all my questions, and ensured the proc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hiring a car from Johnson Volkswagen, Lawley Middleway was definitely the right decision for us. Davina is very professional, courteous and very pleasant. Really quick service, very efficient a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from Raheel from start to finish. He was professional, friendly, and made the whole rental process smooth and hassle-free. The VW Passat was clean, comfortable, and drove perfectly.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia di noleggio auto
  2. Servizio di leasing di auto
  3. Agenzia di noleggio furgoni

Scritti dall'azienda

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Informazioni di contatto

  • Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT, Birmingham, West Midlands, Regno Unito

  • 0121 222 0603

4,8

Eccellente

TrustScore 5 su 5

220 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(220)

855 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

It is the first time I have hired a car…

It is the first time I have hired a car and must say booking online with VWFS Rent-A-Car was very straight forward. First tried booking with another company but the process didn't seem as straightforward as VWFS. Upon pick up I was seen to by Yas and told that the car I had booked was unavailable and was offered a different one and was very pleased with the alternative one given. Overall a very good service from Yas and would highly recommend anyone to use this company for renting their next car as I will certainly be doing it.

19 maggio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valutata 5 stelle su 5

Easy rental process.

The staff, Raheel and his colleague, were very helpful and kind. The process went smoothly. Sure it won't be the last time to rent a car from VWFS rental.

10 maggio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

Renting from VWFS was made easy by the…

Renting from VWFS was made easy by the wonderful and helpful Yas and raheel. They were very professional and quick in processing everything, if you ever need to rent make sure to go to those guys!

16 aprile 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

great service always.staff are very…

great service always.staff are very helpful and friendly specially yas and raheel ( LEGEND)🫡 thank you so much guys

14 aprile 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

Great customer service from yas and…

Great customer service from yas and raheel

15 aprile 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

Thank you so much to Yas

Thank you so much to Yas, very professional and very easy to communicate with him, always helpful 😊
10☆☆☆☆☆

10 aprile 2025
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Risposta di VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valutata 4 stelle su 5

One days hire VW T ROC

A rented a VW T Roc from the Birmingham branch at a great price. Polite and great customer service from Raheel, who was kind enough to refund difference when I returned the car with much more fuel than it initially came with. I would recommend highly

25 marzo 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

Great option for hiring a car in downtown Birmingham

The car was great, fairly priced and the team was friendly and helpful. The location is very good, next to the Birmingham Ring Road which makes it really easy to go in any direction.

2 aprile 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

Excellent service from Yas at vw…

Excellent service from Yas at vw Birmingham

1 aprile 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

I recently hired a Volkswagen Arteon…

I recently hired a Volkswagen Arteon from the Birmingham Location and I couldn't be happier with my experience. The car was almost new and in excellent condition, providing a smooth and comfortable drive. The pricing was very competitive, making it a great value for the quality of service received.

A special mention also to Raheel and Yasir, who were incredibly helpful throughout the process. They made the rental experience seamless and enjoyable, answering all my questions and ensuring I was satisfied with my choice.

I highly recommend Rent-a-Car for anyone looking to hire a vehicle in Birmingham.

Great service and a fantastic car!

21 marzo 2025
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Risposta di VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valutata 1 stelle su 5

Very poor service and the worst…

Birmingham city centre area.
Very poor service and the worst customer service.
They try to steal your money because of small things.
Avis and Europe car is the best. I highly recommend.
Good rates and no hassle at the end of the contract.
To extend the contract for one day the agent called me and forced me to give my card details on the phone. Even cvv also.
Very unpleasant experience

11 marzo 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Hello Ad len,

Thank you for notifying us. We are sorry that you had an unpleasant experience. Your feedback is important to us, and we are committed to addressing your concerns.

In order to investigate this matter further, we would appreciate any additional information that you can share by emailing us at rentacar@vwfs.co.uk.

Regardless of sentiment, we take all feedback into account to help us provide great customer service.

Regards,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Excellent experience renting from the…

Excellent experience renting from the guys here. Car was spotless and available right on time, smooth pick up process. Returning the car was also seamless, definitely return next time I need to rent a car in the area.

18 febbraio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

Excellent service

Excellent service. Politely serve. Huge recommendation

30 gennaio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valutata 5 stelle su 5

Was a very nice experience with Rahil…

Was a very nice experience with Rahil He did quite look after us we recommend him and use him again thank you

3 febbraio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

Amazing experience

Had an excellent experience with Raheel at VW Car Rentals. From start to finish, his professionalism and attention to detail were second to none. He was incredibly helpful in finding the perfect car to suit my needs, explaining everything clearly, and ensuring the entire process was seamless. The vehicle was in pristine condition and drove like a dream. Raheel’s friendly approach and dedication to great customer service truly stood out. I wouldn’t hesitate to recommend him and VW Car Rentals to anyone looking for a hassle-free and reliable service. Thank you, Rahee

7 gennaio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 4 stelle su 5

My go to place for car hire

Professional service. Exceptional value for money. Only disappointment on this occasion was that the 7 seater Tiguan was not fully valeted and I found rubbish left on rear seats.

6 gennaio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

Hi Nav,

We appreciate you taking the time to provide us with this feedback.

We are sorry that you felt slightly dissatisfied with your experience and would like to reassure you that we always strive to listen and improve our services for our customers.

We have investigated the issue with the location. Apologies, this is not our best practice and it was in our best interest to get you into the vehicle quicker. We have spoken to the location and have ensured this will not happen again.

Regards,
VWFS Rent-a-Car

Valutata 5 stelle su 5

Raheel was very busy on this day but…

Raheel was very busy on this day but still managed to provide a smooth and fast check out with no delays. I will only use rent a car
I recommend this service to anyone who values a professional experience :-)

4 gennaio 2025
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Risposta di VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valutata 5 stelle su 5

Excellent car hire service

The VW showroom staff make you feel welcome and will help you in anyway that they can. The online process or in the showroom office for booking a vehicle for hire is very easy and straightforward.
The information you need is provided in a clear and uncomplicated manner.
The vehicles that VWFS Rent-a-car use for the rental service are the very best that anyone could or would expect to receive from a hirer. And with Raheels help it all works exceptionally well. All in all, always a good experience at Johnsons VW rental.

27 dicembre 2024
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Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valutata 5 stelle su 5

I rented a VW Tiguan for a week

I rented a VW Tiguan for a week, and while the car was amazing—spacious, comfortable, and full of great features—I had a couple of hiccups at first. I couldn’t figure out how to open the petrol cap or turn on the Lane Assist feature. I called the Birmingham branch, and they sorted it out for me in less than five minutes! The staff are super helpful and patient. After that, the car was a dream to drive. Definitely recommend both the Tiguan and the fantastic service at VWFS Rent-a-Car!

6 dicembre 2024
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Logo di VWFS Rent-a-Car - Birmingham

Risposta di VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

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