Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The porting and provisioning team really deserve a raise, they’ve been the most responsive part of this process.

Valutata 5 stelle su 5

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I worked with Steven who was exceptional from start to finish. He took full ownership of the process and made sure everything was seen through to completion, handling each issue as it came up wi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

173 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great provider, friendly & knowledgable

We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)

12 novembre 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi Gary,

Thank you for the wonderful feedback and for working with us over the years. We’re really glad our friendly, human support continues to make a difference. We appreciate your trust and partnership!

Best wishes,
Donna

Valutata 5 stelle su 5

Brilliant support !! Thank you.

Contacted Voiceflex with a problem and they were calm, supportive and helped me sort out a mess that another company said couldn't be fixed.
Massive thanks to Harry in billing, Toby and Lasantha in support, a credit to your company.

11 novembre 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi Karen,

Thank you for the wonderful 5-star review. We’re delighted Harry, Toby and Lasantha were able to help get everything sorted, especially after you were told it couldn’t be fixed. They’ll be thrilled with your feedback. If you need anything else, we’re always here to help!

Best wishes,
Donna

Valutata 5 stelle su 5

Reliable service with top support

Very reliable service backed up by a top support team. The technical and number porting support are always top notch, Sam who normally helps me with number porting, has been extremely helpful recently with some particularly challenging number ports.

9 ottobre 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi Harry,

Thank you for the fantastic review! We’re delighted to hear you’ve had such a great experience with our support and provisioning teams—especially Sam. We truly appreciate your trust and kind words!

Best wishes,
Donna

Valutata 5 stelle su 5

Exceptional customer service

I spoke to Sam Roe this morning who was very helpful - exceptional customer service.

27 ottobre 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi Eileen,

Thanks so much for the lovely feedback! We're really pleased Sam was able to help you – we'll make sure to pass on your kind words to him.

Best wishes,
Donna

Valutata 5 stelle su 5

Service restoration

Lasantha Game Kankanamge from the Voiceflex support team really helped out our customer when they had been let down by a previous supplier. Quick and helpful responses with a positive outcome, thanks Lasantha.

22 ottobre 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi Dan,

Thanks so much for taking the time to leave this review! We're really pleased Lasantha was able to help get things sorted for your customer, especially after they'd had a tough experience with their previous supplier. We'll make sure to pass on your kind words to him!

Best wishes,
Donna

Valutata 5 stelle su 5

Great company to work with

Great company to work with. Excellent support and helpful staff.

16 ottobre 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi George,

Thank you for your 5* review. Really appreciate the kind words. Our team will be thrilled to see this!

Best wishes
Donna

Valutata 5 stelle su 5

Quick Responses to tickets

Quick Responses to tickets

Lasantha was quick to respond and gave me the required response.

16 ottobre 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi Josh,

Thanks so much for the lovely feedback! Really pleased Lasantha could help you out quickly.

Best wishes,
Donna

Valutata 5 stelle su 5

Helpful sales & Excellent porting

Jamie is always helpful and informative!

Also the number porting team is second to none! They always help me through the tricky ports.

25 settembre 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi Adrian,

Thank you so much for the fantastic review! We're thrilled to hear Jamie and the porting team have been so helpful—I'll be sure to pass on your kind words!

Best wishes,
Donna

Valutata 5 stelle su 5

Excellent Support When It Matters

We’ve partnered with Voiceflex for many years and always value their support — such as Toby’s recent assistance guiding us through a complex manual configuration to minimise client disruption, a great example of their commitment to us and our clients.

10 settembre 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi Derek,

Thank you for your continued partnership and kind words! We're thrilled Toby could support you through a complex setup.

Best wishes,
Donna

Valutata 5 stelle su 5

Voiceflex are a rare company today

Voiceflex are a rare company today, their people actually call you back and pretty much do what they say they will do, sadly I do not find this with many businesses anymore.

We had a migration for a client moving a number away from Entanet, that was complicated and messy.

Without Voiceflex Porting teams support the migration would have failed.

The client would have had to spend considerable sums on vehicle signage for a new number.

4 settembre 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi Neville,

Thank you for the fantastic review!

We’re so pleased our Porting Team could support you through the complex migration. It’s great to hear their responsiveness and reliability made a real difference.

Best wishes,
Donna

Valutata 5 stelle su 5

I have worked with Voiceflex for many…

I have worked with Voiceflex for many years and always have outstanding support and advice. This was particularly noticed in a recent porting project that was taking place for a customer. The ports were not straight forward and required a lot of work from Voiceflex to move them over the line. Brogan communicated fantastically throughout the project and was happy to chase and escalate as needed. Thanks to Brogan and the team.

15 agosto 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi Stacey,

Thank you for your kind words and for highlighting Brogan's dedication and support during your recent porting project. We look forward to continuing to support you and your customers in the future.

Best wishes,
Donna

Valutata 5 stelle su 5

Problem solved quickly

Problem solved quickly. Very helpful. Thank you,

9 agosto 2025
Logo di Voiceflex

Risposta di Voiceflex

Hi Neil,

Thank you for your positive feedback. We're glad to hear that your issue was resolved quickly and that you found our team helpful.

Best wishes,
Donna

Valutata 5 stelle su 5

Great company to work with

We have been working with Voiceflex for many, many years now. It's very seldom we have to speak with their support as the service tends to work without issue. The provisioning team do a great job with number ports. I can't imagine how difficult it must be for them battling with other carriers and range holders, but they always come through - most recently on a 500 number port for a client with a very time sensitive project.

6 agosto 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi Steve,

We appreciate the positive feedback you've shared. It's great to hear that our Provisioning Team have consistently met your expectations, especially during urgent projects.

Best wishes,
Donna

Valutata 5 stelle su 5

Alex Sammarco was very good and fixed…

Alex Sammarco was very good and fixed my issue quickly.

5 agosto 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi Sam,

Thank you for taking the time to leave this review. It's great to hear Alex was able to help you promptly.

Best wishes,
Donna

Valutata 5 stelle su 5

We've been working with Voiceflex for a…

We've been working with Voiceflex for a long time now and they've always been great. Support is quick and the team are really helpful, whether it's sorting something urgent over the phone or handling changes by email. Really happy with the service the team provides.

4 agosto 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi Rob,

Thank you for your continued trust and positive feedback! We're glad our Support Team has been helpful & responsive to your needs.

Best wishes,
Donna

Valutata 5 stelle su 5

Email Support

Spoke to Lasantha, getting our service up & running, got it done. Thank you.

29 luglio 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Thank you for your 5* review! We're glad Lasantha was able to get your service up and running smoothly.

Best wishes,
Donna

Valutata 5 stelle su 5

The support at Voiceflex is brilliant

The support at Voiceflex is brilliant, We had a issue with delay in speech and Will Vokins Carried out diagnostics immediately, and gave us feedback on how to resolve, which we come to realize it was the customers network and packet prioritising, Voiceflex's support team are very helpful and always willing to help out

10 luglio 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Hi James,

Thank you for your 5-star review! We're thrilled to hear of the support Will and the rest of the team has given and appreciate you taking the time to share this.

Best wishes,
Donna

Valutata 5 stelle su 5

Spoken to Will at Voiceflex a couple of…

Spoken to Will at Voiceflex a couple of times recently and he was very helpful and resolved my issues quickly. He was very knowledgeable and friendly. First class.

11 luglio 2025
Non scritta su invito
Logo di Voiceflex

Risposta di Voiceflex

Thank you, Chris, for your 5 review! We’re thrilled to hear that Will was able to swiftly assist you. We appreciate your recognition of his efforts.

Best wishes,
Donna

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più