I recently renewed my broadband contract with Vodafone and was promised that the annual increase (as happens every April) would not affect the new contract. I have now had 3 bills in a row where I ha... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Trying to find the best option for an iphone 17 pro max after discussing with Natalia I decided to come from another network to Vodafone. Natalia made the whole process simple and easy and great value... Leggi di più
My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... Leggi di più
James in the Wilton Office in Cork has been most helpful to my mother sorting out her phone questions and her account. She has found him to be very knowledgeable and very good at explaining everything... Leggi di più
Dettagli dell'azienda
- Provider di servizi per le telecomunicazioni
- Provider di servizi Internet
- Gestore di telefonia mobile
- Servizio di telefonia e internet
Scritti dall'azienda
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Informazioni di contatto
Irlanda
- www.vodafone.ie
4,4
Eccellente
4K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Colm in Galway shopping centre was so…
Colm in Galway shopping centre was so helpful today , he really made a big problem a lot smaller
29 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Lou,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
New phone
Abuzar was very helpful & patient in explaining the options for me. I was unsure whether to get a new or a reconditioned phone. I am happy with the decision I made. New phone & Changed to a Vodafone Sim Family deal. I would not have known it was available to me if Abuzar hadn’t explained it to me
28 luglio 2026
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Risposta di Vodafone Ireland
Hi Elizabeth,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Risposta di Vodafone Ireland
Hi Juliana,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba helped me look over my plans
Themba helped me look over my plans, and get me the best deal for me and my family plan!
28 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Charity,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Was in Carrickmacross Vodafone
Was in Carrickmacross Vodafone, Jamie & Adam were working. Very helpful & got my phone issue sorted
28 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Eugene,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent customer service provided by…
Excellent customer service provided by Jamie. Extremely informative, helpful and friendly. Could not have been more helpful and made process easy.
28 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
E-SIM
Dropped in for a e-sim, the staff were excellent and had it done in a couple of minutes 👍
27 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Mark,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent girls
Roisin and DJessica were so very helpful.They explained plans very well and their advice was excellent.I always come to Vodafone, Tuam Road, Galway.
27 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Teresa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Risposta di Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Lloyd was great today
Lloyd was great today, he got us out of a tricky situation wrt data backup and new phone purchase, so we are grateful for the support.
27 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Shane,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I am so satisfied with the customer service from Chanel
I am so satisfied with the customer service at the shop in Kilkenny with Chanel and she took care of all my issues I will be back.
27 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Kirsten,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Conor is the best sales person ever!!
27 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Today I came in with my Autistic client…
Today I came in with my Autistic client to the Tralee branch, Loyd attended to us and was very understanding and helpful.
Shauna also was very helpful is sorting out payments without stressing my client.
27 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Sarah,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The sales representative was very…
The sales representative was very patient and answered all questions. Very happy with the service provided
27 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Nida,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks,
The Vodafone team
Switching back to Vodafone
I was switching back to Vodafone. My Customer Adviser was Raissa. She was very friendly, very informative and patient. We managed to complete the process quickly and efficiently. I recommend her and the Blanch team. Thanks!
26 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Teresa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very easy to deal with Rian
Very easy to deal with Rian, best experience yet at Vodafone shop
25 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi William,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Total disaster
Total disaster. I have tried to move my personal account ro a bussniess accont now for 2 weeks. I have spoken to 5-6 people with each conversation either being hung up or passed around.
Honestly a total disaster, so much for the we see this through to the end crap.
Since the above message i have tried again to contact vodafone and again zero feedback or return message.
I appriciate vodafone have returned my call but as they say paper never refuses ink.
25 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Mobile not letting me reply to or send a text...
I've had an issue for about four months where I couldn't send a text (only receive them). The message said "Network is not ready. Try again." I did the usual things including turning the phone off and back on again. I then rang Vodafone and they weren't able to sort it. After that, I went into the Grafton Street branch and a lovely guy called Donough? did his best to resolve it including checking with colleagues but to no avail. He advised me to come back on a Friday morning when there is a designated person available. I did so this morning and was referred to Ahmed. He also could not have been more helpful despite also having some initial difficulty in resolving the issue. He then decided to download a newer version of the message app and hey presto the issue resolved! To say I'm really grateful is an understatement. Thanks again Ahmed for coming up with what was in the end was a simple but brilliant solution. A very happy Vodafone customer...
24 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Marian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Premium customer service in Vodafone Grafton Street
Observed the patience that the whole team had with customers in particular Yash and Bren. Premium customer service delivered.
24 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Joan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
keep away
Really bad stuff from Vodafone i cant wait to get away from them , their customer service has to be the worst in the world, never never never again
24 luglio 2026
Non scritta su invito
Risposta di Vodafone Ireland
Hi Dermot,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
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